MARINENEW_04.2023 Page 1 of 23
Identification Page
Contract Holder/Owner:
[NAME]
[ADDRESS]
[CITY ST ZIP]
OUTBOARD Information:
Serial Number: [VIN Frame Number]
Make:
HONDA
Model:
[MODEL]
Year:
[0000]
HondaCare Protection Plan Information:
Contract Number: [CONTRACT NUMBER]
Length of Coverage: [COVERAGE TERM]
Contract Issuance Date: [00-00-0000]
Contract Expiration Date:
[00-00-0000]
Contract Purchase Price: [$000.00]
Contract
Deductible:
N/A
Issuing Dealer/Licensed Representative:
Dealer Name
Dealer Address
Dealer City, State
ZIP
Lienholder:
[LIENHOLDER NAME]
[ADDRESS]
[CITY, ST ZIP]
Refer to inside back cover for your ID card.
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Dear [Customer Name]:
Congratulations on your purchase of a HondaCare Protection Plan.
In
American Honda’s continuing effort to make your
ownership
experience as pleasurable and carefree as
possible, we offer you this
extended service coverage designed
specifically for your HONDA
OUTBOARD.
Please take the time now to carefully review and verify all of
the
pertinent information concerning your coverage. If the
information is
correct, remove the HondaCare ID Card on the
inside of the back cover
of this CONTRACT and keep it
with you when you use your HONDA
OUTBOARD. Also, please place your
Contract in a safe place in case
you need to refer to it
in the future.
If you find any errors in your CONTRACT, please contact
a Honda
Dealer immediately.
Welcome to the Honda Family
.
Sincerely,
AMERICAN HONDA MOTOR CO., INC.
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HondaCare Plan
Terms & Conditions
This CONTRACT is entered into by and
between American Honda Motor
Co., Inc. (“American Honda”)
and the OWNER as listed on the
IDENTIFICATION PAGE.
AMERICAN HONDA thanks YOU for purchasing this Honda
Protection
Plan. WE hope YOU will enjoy peace-of-mind
knowing YOUR
OUTBOARD(S) is protected in the unlikely event
covered repairs are
needed after the distributor’s limited warranty expires. Unless otherwise
specified in the State Specific Provisions for YOUR state, American
Honda’s obligations under this
CONTRACT are backed by the full faith
and credit of American
Honda.
Please read the information contained in this coverage
contract carefully.
It explains the terms and conditions of the
CONTRACT that YOU have
purchased. Please verify the information listed on the IDENTIFICATION
PAGE and in this CONTRACT is correct. If not, please contact YOUR
DEALER. Again,
thank YOU for choosing HondaCare.
I. DEFINITIONS
A. ACTUAL CASH VALUE means an amount equal to the
replacement cost of YOUR OUTBOARD minus depreciation at
the time of a MECHANICAL BREAKDOWN.
B. CONTRACT means this HondaCare Plan Service Contract.
C. DEALER means an authorized AMERICAN HONDA Marine
Dealer.
D. EFFECTIVE DATE means the day
on which
YOUR
coverage
under this
CONTRACT
begins.
YOUR
coverage begins the day
following the expiration of YOUR FACTORY WARRANTY.
E. FACTORY
WARRANTY means the AMERICAN HONDA
Distributor’s Limited Warranty provided with the purchase of
YOUR OUTBOARD.
F. IDENTIFICATION PAGE means the page on the inside front
cover of this CONTRACT labeledIDENTIFICATION PAGE.”
G. MECHANICAL BREAKDOWN means the inability of a properly
maintained part covered under this CONTRACT to perform the
function for which it was designed, due to defects in materials or
workmanship. MECHANICAL BREAKDOWN does not mean
the gradual reduction in operating performance due to wear
MARINENEW_04.2023 Page 5 of 23
and tear.
H. REPAIR COST means the part and labor expense (and taxes, if
applicable) necessary to repair or replace a covered part due to
MECHANICAL BREAKDOWN, and to repair or replace any
component damaged as a direct result of MECHANICAL
BREAKDOWN of a covered part. REPAIR COST is determined
by the DEALER’s regular retail parts prices up to Manufacturer’s
Suggested Retail Price and current Honda Warranty Flat Rate
Manual.
I. OUTBOARD means the OUTBOARD motor identified on the
IDENTIFICATION PAGE.
J. WE, US, OUR, and AMERICAN HONDA mean the service
contract provider, American Honda Motor Co., Inc., P.O. Box
2200, Torrance, CA 90509-2200, (800) 555-3496, a wholly
owned subsidiary of the manufacturer, Honda Motor Company,
Ltd., unless otherwise specified in the State Specific Provisions
for YOUR state.
K. YOU, YOUR, and OWNER mean the Contract holder named on
the IDENTIFICATION PAGE or a subsequent retail owner of the
OUTBOARD entitled to coverage and benefits under the terms
of this CONTRACT.
L. YOUR DEALER means the authorized AMERICAN HONDA
Marine Dealer where this CONTRACT was purchased.
II. DURATION
Coverage under this CONTRACT begins on the EFFECTIVE DATE
and
expires on the expiration date as listed on the IDENTIFICATION PAGE.
III. WHAT IS COVERED
This CONTRACT provides that WE will
repair or, at OUR option, replace
any part damaged by MECHANICAL BREAKDOWN for
the duration of
the CONTRACT, SUBJECT TO ALL TERMS AND
CONDITIONS, AND
EXCEPT AS SPECIFICALLY EXCLUDED HEREIN.
Repairs must be performed by an
authorized AMERICAN HONDA
DEALER. There will be
no charge to YOU for parts or labor for covered
repairs. Parts
repaired or replaced under this CONTRACT continue to
be covered
only for the duration of the CONTRACT. All replaced parts
become
the property of AMERICAN HONDA. The total amount of any
reimbursement will not exceed the ACTUAL CASH VALUE of the
OUTBOARD at the time of MECHANICAL BREAKDOWN as determined
by standard
publications for establishing OUTBOARD value. Repairs and
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replacements will be made with new or remanufactured AMERICAN
HONDA authorized parts of like kind and quality.
IV. YOUR OBLIGATIONS
A. YOU must maintain YOUR OUTBOARD according to the
maintenance
schedule in the Owner’s Manual and keep an
accurate record of the maintenance, which may include:
1. A maintenance record (such as the one in the
Owner's
Manual), which displays each date of service
and work
performed. Each entry should be signed or
stamped
by a person who is qualified to service YOUR
OUTBOARD.
2. Copies of repair orders/receipts detailing performance
of required maintenance, including dates.
3. A statement that YOU performed the maintenance
yourself, stating the type of work performed and the
date of service. This statement should be
accompanied by receipts for the maintenance
including replacement parts/filters/gaskets/fluids, etc.
that YOU used.
B. YOU will have to pay for the maintenance of Your
OUTBOARD,
including service at the scheduled intervals.
YOU may
perform the work yourself if YOU have the skills to
do so.
This will NOT void this CONTRACT.
C. FAILURES CAUSED DIRECTLY BY YOUR LACK OF
MAINTENANCE OR IMPROPER MAINTENANCE ARE
NOT
COVERED BY THIS CONTRACT.
D. WE recommend a DEALER
as the best place for fulfilling
YOUR maintenance obligation.
V. HOW TO OBTAIN SERVICE
A. ALL REPAIRS MUST BE PERFORMED BY AN
AUTHORIZED
AMERICAN HONDA DEALERSHIP.
B. If repairs are necessary, YOU should contact a DEALER
who is
authorized to service YOUR type of HONDA OUTBOARD
during
their normal service department business
hours and arrange, at
YOUR expense, to take YOUR OUTBOARD and any
maintenance documents to the
DEALER.
1. Present this CONTRACT at the DEALER and describe
MARINENEW_04.2023 Page 7 of 23
YOUR OUTBOARD’s problem. YOU may be asked to
provide documentation of proper
maintenance, which may
consist of one or more of the
following:
a.
A maintenance record (such as the one in the
Owner's
Manual), which displays each date of service
and work
performed. Each entry should be signed or
stamped by
a person who is qualified to service YOUR OUTBOARD.
b.
Copies of repair orders/receipts detailing performance
of required maintenance, including dates.
c.
A statement that YOU performed the maintenance
yourself, stating the type of work performed and the
date
of service. This statement should be
accompanied by
receipts for the maintenance, including replacement
parts/filters/gaskets/fluids, etc. that YOU used.
2. If the problem is determined to be a covered MECHANICAL
BREAKDOWN, arrangements will then be made to complete
covered
repairs.
C. FAILURE TO PERFORM ANY MAINTENANCE
SERVICE(S)
OR TO PROVIDE ADEQUATE PROOF OF
MAINTENANCE,
AS REASONABLY DETERMINED BY
AMERICAN HONDA,
WILL RESULT IN DENIAL OF
COVERAGE IF A PART FAILS
DUE TO YOUR FAILURE
TO PROPERLY MAINTAIN YOUR
OUTBOARD.
NOTE: It is necessary that YOUR maintenance records remain
with
YOUR OUTBOARD for use by subsequent owners.
VI. EMERGENCY REPAIRS
A. If it is necessary for YOU to obtain emergency repairs after
normal business hours, or by anyone other than an authorized
Honda
DEALER, YOU MUST CALL AMERICAN HONDA AT
(800)
555-3496 FOR PRIOR AUTHORIZATION FOR REPAIRS
AND INSTRUCTIONS FOR OBTAINING REIMBURSEMENT,
BEFORE INCURRING ANY REPAIR COSTS. AMERICAN
HONDA’s office is open weekdays from 8:30 am to 5:00 pm,
Pacific Time, excluding holidays.
B. If YOU must obtain emergency repairs when AMERICAN
HONDA’s office is closed, repairs may be performed as
follows:
1. YOUR OUTBOARD must be inoperable as a result of a
MECHANICAL BREAKDOWN.
2. YOU must pay the repair facility and submit a claim for
reimbursement to AMERICAN HONDA.
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3. YOU must notify AMERICAN HONDA of the repair by a
non-
Honda repair facility on the next business day.
4. YOU must submit to AMERICAN HONDA a written
description
of the repair and a detailed work order from the
repair
facility within 30 days after the repair.
5. YOU must make any parts available for inspection by
AMERICAN HONDA. AMERICAN HONDA reserves the
right to
inspect YOUR OUTBOARD to gather necessary
information
regarding any claim.
C. THE FOLLOWING WILL NOT BE COVERED WITHOUT
PRIOR AUTHORIZATION:
1. NON-EMERGENCY REPAIRS PERFORMED BY
ANYONE OTHER
THAN AN AUTHORIZED HONDA
DEALER.
2. EMERGENCY REPAIRS PERFORMED BY ANYONE
OTHER
THAN AN AUTHORIZED HONDA DEALER
WHEN
AMERICAN HONDA’S OFFICE IS OPEN.
VII. WHAT IS NOT COVERED
A. THIS CONTRACT DOES NOT COVER:
1. ACCESSORIES; and
2. PROPELLERS
3. FAILURES WHICH ARE NOT DUE TO A DEFECT IN
MATERIALS OR WORKMANSHIP
4. REGULAR OR REQUIRED MAINTENANCE
5. REPLACEMENT OF EXPENDABLE MAINTENANCE
ITEMS INCLUDING, BUT NOT LIMITED TO:
a. SPARK PLUGS
b.
GASKETS
c.
FILTERS
d. HOSES
e.
COOLANT
f. BELTS
g. LUBRICANTS
6. PARTS AFFECTED OR DAMAGED BY:
a. IMPROPER INSTALLATION
OF PARTS OR
ATTACHMENTS
b. UNSUITABLE USE IN AN
APPLICATION FOR
WHICH
THE PART WAS NOT
DESIGNED
c. INCORPORATION OR USE
OF UNSUITABLE
ATTACHMENTS OR PARTS
d. ANY REPAIR, IF A NON-AUTHORIZED PART OR
ACCESSORY CAUSED OR
CONTRIBUTED TO
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THE
BREAKDOWN OR
DAMAGE
e. ACCIDENT AND/OR
COLLISION
f. DETERIORATION FROM THE ELEMENTS
g. LACK OF REQUIRED MAINTENANCE
h. NEGLECT
i. NORMAL WEAR & TEAR
j. MISUSE
k. NATURAL DISASTER
l. ACTS OF NATURE
m. IMPROPER MAINTENANCE
n. ABUSE
o. UNAUTHORIZED ALTERATION OF ANY PART
p. VANDALISM
q. THEFT
r. FIRE
7. CORROSION TO STEERING SYSTEM OR
ELECTRICAL COMPONENTS, CORROSION DUE TO
ELECTROLYSIS, WATER BORN FOREIGN
CHEMICALS, IMPROPTER SERVICE OR
CORROSION CAUSED BY DAMAGE OR ABUSE
8. GROWTH OF MARINE ORGANISMS ON MOTOR
SURFACES, ETERNAL OR INTERNAL
9. REPAIRS PERFORMED IN NON-COMPLIANCE WITH
STANDARDS AND CONDITIONS SET FORTH BY
AMERICAN HONDA FOR SUCH SERVICE, AND
REIMBURSEMENT FOR SUCH SERVICE, INCLUDING
REPAIRS WITHOUT PRIOR AUTHORIZATION WHICH
REQUIRE SUCH AUTHORIZATION.
B. THE FOLLOWING ACTIVITIES WILL VOID
HONDACARE
COVERAGE OF THE OUTBOARD:
1.
COMMERCIAL (FOR HIRE)
2. RENTAL
3. COMPETITION
4. RACING
C. AMERICAN HONDA EXPRESSLY DISCLAIMS ANY
RESPONSIBILITY
FOR:
1. LOSS OF TIME;
2. LOSS OF USE OF THE
OUTBOARD;
3.
TRANSPORTATION
EXPENSES;
4. PERSONAL EXPENSES;
5. ANY OTHER INCIDENTAL
OR CONSEQUENTIAL
DAMAGE; OR
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6. PRE-EXISTING CONDITIONS.
VIII. TRANSFER & CANCELLATION
A. TRANSFER
1. This CONTRACT may be transferred to a subsequent
owner of the OUTBOARD at the request of the original
purchaser. THIS CONTRACT DOES NOT TRANSFER
AUTOMATICALLY TO A SUBSEQUENT OWNER OF
THE OUTBOARD AND MAY ONLY BE TRANSFERED
AT THE REQUEST OF THE ORIGINAL PURCHASER
OF THE CONTRACT, EXCEPT AS DESCRIBED IN
SECTION VIII.A.5, BELOW.
2. THIS CONTRACT CANNOT BE TRANSFERRED TO
ANOTHER OUTBOARD.
3. To transfer this CONTRACT to a subsequent owner of the
OUTBOARD, the original purchaser should inform any
authorized Honda DEALER of their intent to transfer the
CONTRACT and obtain and complete a transfer form.
The authorized Honda DEALER will help register the
OUTBOARD’s change of ownership and transfer of the
CONTRACT to the subsequent purchaser at no charge.
4. The
subsequent owner of the OUTBOARD should verify
that the
OUTBOARD’s change of ownership information is
conveyed to
AMERICAN HONDA and ensure that the
OUTBOARD’s service history stays with the OUTBOARD
when the
ownership is transferred.
5. THIS CONTRACT MAY NOT BE TRANSFERRED TO A
SUBSEQUENT PURCHASER OF THE OUTBOARD
WITHOUT THE EXPRESS PERMISSION OF THE
ORIGINAL PURCHASER AND A COMPLETED
TRANSFER FORM; IN THE EVENT OF A TRADE-IN,
THE CONTRACT MAY BE TRANSFERRED TO THE
DEALER WITH THE EXPRESS PERMISSION OF THE
ORIGINAL PURCHASER IN WHICH CASE THE
DEALER MAY TRANSFER THE CONTRACT TO A
SUBSEQUENT PURCHASER OF THE OUTBOARD. IN
THIS CASE, THE DEALER IS NOT ENTITLED TO
COVERAGE UNDER THE CONTRACT OR TO
RECEIVE A REFUND.
B. C
ANCELLATION
1. YOU may cancel this CONTRACT at any time for any
reason through any authorized Honda DEALER by
completing and submitting to AMERICAN HONDA a
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cancellation form. Proof of OUTBOARD ownership or
lienholder information is
required when applying for
cancellation.
2. THIS CONTRACT MAY ONLY BE CANCELLED BY
THE CONTRACT HOLDER OF RECORD AND ONLY
BY COMPLETING AND SUBMITTING TO AMERICAN
HONDA A CANCELLATION FORM.
3. Upon cancellation of the CONTRACT, YOU are entitled to
a refund as specified below:
a. If YOU cancel this CONTRACT within sixty (60)
days of
the Effective Date and no claim has been
made, YOU will receive a full refund of the
purchase
price, less a $25.00 processing fee where permitted
by state law.
b. If YOU cancel this CONTRACT after sixty (60) days
of the Effective Date or if a claim
has been made,
YOU will receive a pro-rata refund based on the
term remaining, less any claims paid
under the
CONTRACT and a $25.00 processing fee where
permitted by state law.
c. If this CONTRACT was financed and a
discharge of lien is provided, the
check will be
made payable to the OWNER of the
OUTBOARD requesting cancellation.
d. If this CONTRACT was financed and a discharge
of lien is not provided, any
refund amount will be
issued to the lienholder.
e. In the event of a loan default or repossession for
which the
lienholder has been unable to reach the
OWNER, the
lienholder may request the check be
made payable to the
lienholder.
4. WE may cancel this CONTRACT at any time for the
following reasons by sending notice of the cancellation
including the effective date and reason for cancellation to
YOUR last known address fifteen (15) days prior to the
effective date of the cancellation:
a. Nonpayment of the provider fee.
b. Fraud or material misrepresentation related to this
CONTRACT.
c. Substantial breach of this CONTRACT.
5. If WE cancel this CONTRACT, YOU will receive a pro-rata
refund of the unearned provider fee unless the cancellation
is due to YOUR nonpayment of the provider fee.
6. Cancellation requests may require three to four weeks for
MARINENEW_04.2023 Page 12 of 23
processing.
IX. CUSTOMER SATISFACTION
YOUR satisfaction and goodwill are important to the DEALER
and
AMERICAN HONDA. Normally, any problems with the
OUTBOARD
will be handled by the DEALER’s Service Department.
Sometimes,
however, in spite of the best intentions of all
concerned,
misunderstandings may occur. If YOUR problem
has not been handled
to YOUR satisfaction, WE suggest YOU take the following action:
A. Discuss the problem with a member of the DEALER’s
management. Often complaints can be quickly resolved at
that
level. If the problem has already been reviewed with the Service
Manager, contact the General Manager or owner of
the
DEALER.
B. If YOUR problem still has not been resolved to YOUR
satisfaction,
please write Power Equipment Customer Service
Department,
American Honda Motor Co., Inc., 4900 Marconi Dr.,
Alpharetta,
G
A 30005-8847 or YOU may call Power Equipment
Customer Service
at (770) 497-6400. WE will need the
following information in
order to assist YOU:
a. YOUR Name, Address, and Telephone Number
b. Model and OUTBOARD Serial Number
c. Date of Purchase
d. DEALER Name and Address
e. Nature of Problem
C. After reviewing all the facts, Customer Service will contact YOU
and advise what action can be taken. Please bear in mind
that
YOUR problem will likely be resolved at the DEALER,
using the
DEALER’s facilities, equipment, and personnel. For
this reason,
it is important that YOUR initial contact be with the
DEALER.
X. STATE SPECIFIC PROVISIONS
These special state requirements apply if YOUR CONTRACT was
purchased in one of the following states and supersede any other
provisions herein to the contrary:
A. Alabama: If
YOU cancel this CONTRACT within sixty (60) days
of
the purchase date listed on the IDENTIFICATION PAGE as
described in section VIII.B.3.a of this CONTRACT no
cancellation fee will be charged. A ten percent (10%) penalty
per
month will be added to a refund that is not paid within
forty-
MARINENEW_04.2023 Page 13 of 23
five (45) days of return of the CONTRACT to US.
B. Arizona: In calculating YOUR refund due upon cancellation of
this CONTRACT, no claims paid will be deducted. This
CONTRACT may not be cancelled or voided by US due to acts
or omissions by US or OUR assignees or subcontractors for
failure to provide correct information or failure to perform the
services or repairs provided in a timely, competent, and
workmanlike manner. If YOU cancel this CONTRACT, the
cancellation fee is $25 or 10% of the purchase price of the
CONTRACT, whichever is less.
C. Arkansas: If
YOU cancel this CONTRACT within sixty (60) days
of
the purchase date listed on the IDENTIFICATION PAGE as
described section VIII.B.3.a of this CONTRACT no cancellation
fee will be charged. A ten percent (10%) penalty per
month will
be added to a refund that is not paid within
forty-five (45) days of
return of the service contract to the
provider.
D. California: This CONTRACT is considered a vehicle service
contract in California, however, coverage is expressly
limited to the OUTBOARD YOU have purchased and DOES
NOT APPLY to any other aspect of the watercraft that the
OUTBOARD is located on. The term “MECHANICAL
BREAKDOWN” is deleted and replaced with MECHANICAL
FAILUREthroughout the entirety of this CONTRACT. A claim
filed under this CONTRACT will not be denied solely on YOUR
inability to provide proof of satisfaction with the maintenance
requirements in accordance with the Owner’s Manual. However,
if the MECHANICAL FAILURE is a result of a lack of
maintenance to the OUTBOARD in accordance with the
Owner’s Manual, then WE may deny the claim. If any promise
made in the CONTRACT has been denied or has not been
honored within 60 days after YOUR request, YOU may contact
the California Department of Insurance at (800) 927-4357or
access the department’s Internet Web site
(
www.insurance.ca.gov). Section VIII.B.3.a-b are deleted and
replaced as follows: If YOU cancel this CONTRACT within the
first 60 days after receipt of this CONTRACT, WE will provide
YOU with a full refund if no claims have been made. If YOU
cancel this CONTRACT within the first 60 days after receipt of
this CONTRACT but claims have been made, then YOU will
receive a pro-rata refund based on the elapsed time. No
processing fee will apply if YOU cancel this CONTRACT within
60 days of receipt. If YOU cancel this CONTRACT after 60 days
of receipt, YOU will receive a pro rata refund based on elapsed
MARINENEW_04.2023 Page 14 of 23
time, less a processing fee of the lesser of $25 or 10% of the
purchase price of this CONTRACT.
Section VIII.B.3.c-d are deleted and replaced as follows: If WE
cancel this CONTRACT within 60 days, WE will refund to YOU
the full purchase price of this CONTRACT if no claim has been
made. If a claim has been made and WE cancel within 60 days,
YOU will receive a pro rata refund, less the amount of any claims
paid. WE will mail notice of cancellation stating the specific
ground for cancellation to YOU postmarked before the 61st day
after the date this CONTRACT is sold. This CONTRACT will
terminate five days after the postmark date of the notice. Any
refund will be paid within 30 days from the date of cancellation.
WE may cancel this CONTRACT at any time for YOUR
nonpayment. If WE cancel for nonpayment, WE will mail notice
of cancellation stating the specific grounds for cancellation and
if any refund is owed, the refund will be paid within 30 days of
cancellation. This CONTRACT will terminate five days after the
postmark date of the notice.
WE may cancel this CONTRACT
at any time for YOUR material
misrepresentation or fraud. If WE cancel for material
misrepresentation or fraud, WE will mail notice of cancellation
stating the specific nature of misrepresentation to YOU. WE will
provide a pro-rata refund of the purchase price which will be paid
within 30 days of cancellation. This CONTRACT will terminate
five days after the postmark date of the notice.
If WE cancel this CONTRACT, WE remain liable for any claim
reported to a person designated in the CONTRACT for the
reporting of claims if the claim is reported prior to the effective
date of cancellation and is covered by this CONTRACT. YOU
are deemed to have reported a claim if YOU have completed
the first step required under this CONTRACT for reporting a
claim.
Provision VII.B is amended to state that coverage under this
CONTRACT is excluded for MECHANICAL FAILURE due to
racing, competition, or rental of the OUTBOARD, rather
than voiding coverage.
E. Colorado: If YOU cancel this CONTRACT within sixty (60) days
of the purchase date listed on the IDENTIFICATION PAGE as
described section IVIII.B.3.a of this CONTRACT no cancellation
fee will be charged. A ten percent (10%) penalty per month will
be added to a refund that is not paid within forty-five (45) days
MARINENEW_04.2023 Page 15 of 23
of return of the service contract to the provider. The cancellation
fee described in section VIII.B.3.b of this CONTRACT shall not
exceed the lesser of $25 or ten percent (10%) of the purchase
price of this CONTRACT. For Colorado, OUR Obligations under
this CONTRACT are insured under a service contract
contractual liability policy provided by American Bankers
Insurance Company of Florida. If a claim for service or refund
has not been completed within sixty (60) days after proof of loss
or refund request has been filed with US, the claim can be
submitted to American Bankers Insurance Company of Florida,
at 11222 Quail Roost Drive, Miami, FL 33157, or by calling the
toll-free number at (866) 306-6694.
F. District of Columbia: If YOU cancel this CONTRACT within
sixty (60) days of the purchase date listed on the
IDENTIFICATION PAGE as described section VIII.B.3.a of this
CONTRACT no cancellation fee will be charged. A ten percent
(10%) penalty per month will be added to a refund that is not
paid within forty-five (45) days of return of the service contract
to the provider. The cancellation fee described in section
VIII.B.3.b of this CONTRACT shall not exceed the lesser of $25
or ten percent (10%) of the purchase price of this CONTRACT.
G. Florida: For Florida only, the obligor under this CONTRACT is
American Honda Service Contract Corporation, 20800 Madrona
Avenue, Torrance, CA 90503, (310) 972-2473, license number
60083. The rate charged for this CONTRACT is not subject to
regulation by the Florida Office of Insurance Regulation. If YOU
cancel this CONTRACT within sixty (60) days of the purchase
date listed on the IDENTIFICATION PAGE as described section
VIII.B.3.a of this CONTRACT, YOU will receive a full refund less
any claims paid. No processing fee will be charged if YOU
cancel this CONTRACT within sixty (60) days unless claims are
paid, in which case there is a processing fee of the lesser of $25
or five percent (5%) of the gross premium paid by you. If YOU
cancel this CONTRACT after sixty (60) days, YOU will receive
a pro-rata refund based on the term remaining, less any claims
paid under the CONTRACT and a processing fee of the lesser
of $25 or ten percent (10%) of the unearned pro rata purchase
price of this CONTRACT. WE may only cancel this CONTRACT
after it has been in effect for sixty (60) days for the following
reasons: there has been a material misrepresentation or fraud
at the time of sale of this CONTRACT, YOU have failed to
maintain the OUTBOARD as prescribed by the manufacturer, or
YOUR nonpayment. If WE cancel for nonpayment, WE will
MARINENEW_04.2023 Page 16 of 23
provide YOU notice of cancellation by certified mail.
H. Georgia: If YOU cancel this CONTRACT within sixty (60) days
of the purchase date listed on the IDENTIFICATION PAGE as
described section VIII.B.3.a of this CONTRACT, YOU will
receive a full refund less any claims paid. No cancellation fee
will be charged if YOU cancel this CONTRACT within sixty (60)
days. If YOU cancel this CONTRACT after sixty (60) days, YOU
will receive a pro-rata refund based on the term remaining, less
any claims paid under the CONTRACT and a processing fee of
the lesser of $25 or ten percent (10%) of the unearned pro rata
purchase price of this CONTRACT. A ten percent (10%) penalty
per month will be added to a refund that is not paid within forty-
five (45) days of return of the service contract to the provider. If
WE cancel this CONTRACT as described in section VIII.B.5,
notice of such cancellation will be given no less than thirty (30)
days before the effective date of cancellation. This is not a
contract of insurance
I. Hawaii: If
YOU cancel this CONTRACT within sixty (60) days of
the purchase date listed on the IDENTIFICATION Page as
described in section VIII.B.3.a of this CONTRACT, no
cancellation fee will be charged. A ten percent (10%) penalty
per month will be added to a refund that is not paid within forty-
five (45) days of return of the service contract to the provider.
For Hawaii, OUR Obligations under this CONTRACT are
insured under a service contract contractual liability policy
provided by American Bankers Insurance Company of
Florida.
If a claim for
service has not been completed within sixty (60)
days
after proof of loss has been filed with US, the claim can be
submitted to American Bankers Insurance Company of
Florida,
at 11222 Quail
Roost Drive, Miami, FL 33157, or by calling the
toll-free
number at (866) 306-6694.
J. Illinois: Any cancellation fee charged will not exceed the lesser
of $25 or ten percent (10%) of the purchase price of this
CONTRACT.
K. Maine: If
YOU cancel this CONTRACT within sixty (60) days of
the purchase date listed on the IDENTIFICATION PAGE as
described in section VIII.B.3.a of this CONTRACT, no
cancellation fee will be charged. The cancellation fee described
in section VIII.B.3.b of this CONTRACT, shall not exceed the
lesser of $25 or ten percent (10%) of the purchase price of the
CONTRACT. A ten percent (10%) penalty
per month shall be
added to a refund not made within
forty-five (
45) days of the
MARINENEW_04.2023 Page 17 of 23
request.
L. Maryland: If
YOU cancel this CONTRACT within sixty (60) days
of
the purchase date listed on the IDENTIFICATION PAGE as
described in section VIII.B.3.a of this CONTRACT, no
cancellation fee will be charged. A penalty of ten percent (10%)
of the value of consideration paid for this CONTRACT per month
shall be added to a refund not made within forty-five (45) days
of the request. This CONTRACT is extended automatically
when WE fail to perform the services under this CONTRACT.
This CONTRACT does not terminate until the services are
provided in accordance with the terms of this CONTRACT.
M. Massachusetts: If
YOU cancel this CONTRACT within sixty
(60) days of
the purchase date as described in section VIII.B.3.a
of this CONTRACT, no cancellation fee will be charged. A ten
percent (10%) penalty
per month shall be added to a refund not
made within
forty-five (
45) days of the request.
N. Minnesota: If YOU cancel this CONTRACT within sixty (60)
days of the purchase date as described in section VIII.B.3.a of
this CONTRACT, no cancellation fee will be charged. A ten
percent (10%) penalty
per month shall be added to a refund not
made within
forty-five (
45) days of the request.
O. Missouri: If
YOU cancel this CONTRACT within sixty (60) days
of
the purchase date listed on the IDENTIFICATION PAGE as
described in section VIII.B.3.a of this CONTRACT, no
cancellation fee will be charged. A ten percent (10%) penalty
per month shall be added to a refund not made within
forty-five
(
45) days of the request.
P. Nevada: A ten percent (10%) penalty
per every thirty (30) days
shall be added to a refund not made within forty-five (45) days of
the request. If this CONTRACT has been in effect for at least
seventy (70) days, WE may not cancel this CONTRACT before
the expiration date or one year from the effective date,
whichever occurs first, except for the following reasons:
Nonpayment of the provider fee; Fraud or material
misrepresentation by You in obtaining this CONTRACT or in
presenting a claim for service; or Discovery of an act or omission
by You or violation by You of any condition of this CONTRACT
which occurred after the effective date of the CONTRACT and
which substantially and materially increases the service
required under the CONTRACT.
This CONTRACT is not renewable.
MARINENEW_04.2023 Page 18 of 23
No claims paid will be deducted from any refund owed. If YOU
cancel this CONTRACT within sixty (60) days of the purchase
date listed on the IDENTIFICATION PAGE as described in
section VIII.B.3.a of this CONTRACT, no cancellation fee will be
charged. If YOU cancel this CONTRACT as described in
section VIII.B.3.b, a cancellation fee of $25 will be deducted
from any refund owed.
If YOU are not satisfied with the manner in which WE are
handling a claim on the CONTRACT, YOU may contact the
Nevada Commissioner toll-free (888) 872-3234.
Q. New Hampshire: Any cancellation fee charged will not exceed
the lesser of $25 or ten percent (10%) of the purchase price of
this CONTRACT. No claims paid will be deducted from any
refund owed. In the event YOU do
not receive satisfaction under
this CONTRACT, YOU may
contact the New Hampshire
Insurance Department, 21 South Fruit Street, Suite 14, Concord,
NH 03301, (800) 852-
3416
R. New Jersey: If YOU cancel this CONTRACT within sixty (60)
days of the purchase date listed on the IDENTIFICATION PAGE
as described in section VIII.B.3.a of this CONTRACT, no
cancellation fee will be charged. If no claim has been made and
YOU cancel within the first sixty (60) days, a ten percent (10%)
penalty
per month shall be added to a refund not made within
forty-five (
45) days of the request.
S. New Mexico: If
YOU cancel this CONTRACT within sixty (60)
days of
the purchase date listed on the IDENTIFICATION PAGE
as described in section VIII.B.3.a of this CONTRACT, no
cancellation fee will be charged. Any cancellation fee charged
will not exceed the lesser of $25 or ten percent (10%) of the
purchase price of this CONTRACT. A ten percent (10%) penalty
for each thirty-day period or portion thereof shall be added to a
refund not made within
sixty (60) days of the request. If this
CONTRACT has been in effect for at least seventy (70) days,
WE may not cancel this CONTRACT before the expiration date
or one year from the effective date, whichever occurs first,
except for the reasons stated in section VIII.B.4 of this
CONTRACT.
T. New York: If
YOU cancel this CONTRACT within sixty (60)
days of
the purchase date listed on the IDENTIFICATION PAGE
as described in section VIII.B.3.a of this CONTRACT, no
MARINENEW_04.2023 Page 19 of 23
cancellation fee will be charged. A ten percent (10%) penalty
per month shall be added to a refund not made within
thirty (30)
days of the request.
U. North Carolina: Any cancellation fee charged will not exceed
the lesser of $25 or ten percent (10%) of the pro rata refund
amount.
V. Oklahoma: This is not an insurance contract. Coverage
afforded under this CONTRACT is not guaranteed by the
Oklahoma Insurance Guaranty Association. Any cancellation
fee described under this CONTRACT shall not exceed the
lesser of $25 or ten percent (10%) of the purchase price of the
CONTRACT.
W. South Carolina: If
YOU cancel this CONTRACT within sixty
(60) days of
the purchase date listed on the IDENTIFICATION
PAGE as described in section VIII.B.3.a of this CONTRACT, no
cancellation fee will be charged. A ten percent (10%) penalty
per month shall be added to a refund not made within
forty-five
(45) days of the request.
In the event of a dispute with the
provider of this contract, you may contact the South Carolina
Department of Insurance, Capitol Center, 1201 Main Street, Ste.
1000, Columbia, South Carolina, 29201 or by phone at (800)
768-3467.
X. Texas: If YOU cancel this CONTRACT within sixty (60) days of
the purchase date listed on the IDENTIFICATION PAGE as
described section VIII.B.3.a of this CONTRACT, YOU will
receive a full refund less any claims paid. No cancellation fee
will be charged if YOU cancel this CONTRACT within sixty (60)
days. If YOU cancel this CONTRACT after sixty (60) days, YOU
will receive a pro-rata refund based on the term remaining, less
any claims paid under the CONTRACT and a $25.00 processing
fee. A ten percent (10%) penalty
per month shall be added to a
refund not made within
forty-five (45) days of the request. YOU
may contact the Texas
Department of Licensing and Regulation,
PO Box 12157,
Austin, Texas, 78711, (800) 803-9202, if YOU
have an
unresolved complaint or have any questions concerning
the regulation of service contract providers.
Y. Utah: This CONTRACT is subject to limited regulation by the
Utah Insurance department. To file a complaint, contact the
Utah Insurance Department. Coverage afforded under this
CONTRACT is not guaranteed by the Property and Casualty
Guaranty Association.
MARINENEW_04.2023 Page 20 of 23
Z. Vermont: If
YOU cancel this CONTRACT within sixty (60) days
of
the purchase date listed on the IDENTIFICATION PAGE as
described in section III.B.3.A of this CONTRACT, no
cancellation fee will be charged.
AA. Virginia: If any promise made in the CONTRACT has been
denied or has not been honored within 60 days after your
request, you may contact the Virginia Department of Agriculture
and Consumer Services, Office of Charitable and Regulatory
Programs at www.vdacs.virginia.gov/food-extended-service-
contract-providers.shtml to file a complaint.
BB. Washington: If
YOU cancel this CONTRACT within sixty (60)
days of
the purchase date listed on the IDENTIFICATION PAGE
as described in section VIII.B.3.a of this CONTRACT, no
cancellation fee will be charged. A ten percent (10%) penalty
shall be added to a refund not made within
thirty (30) days of the
request. If WE cancel this CONTRACT, any required
cancellation notice will be sent to YOU twenty-one (21) days
before the effective date of cancellation.
CC. Wisconsin: THIS CONTRACT IS SUBJECT TO LIMITED
REGULATION BY THE OFFICE OF THE COMMISSIONER OF
INSURANCE. Any cancellation fee charged will not exceed the
lesser of $25 or ten percent (10%) of the purchase price of this
CONTRACT; provided, however, that no cancellation fee will be
charged if the CONTRACT is canceled pursuant to section
VIII.B.3.a. In the event of a total loss of the OUTBOARD, YOU
may cancel this CONTRACT and receive a pro rata refund of
any unearned purchase price of this CONTRACT, less any
claims paid. A ten percent (10%) penalty
per month shall be
added to a refund not made within
forty-five (45) days of the
request. For Wisconsin, OUR Obligations under this
CONTRACT are insured under a service contract contractual
liability policy provided by American Bankers Insurance
Company of
Florida. If a claim for
service has not been
completed within sixty (60) days
after proof of loss has been filed
with US, or if we become insolvent or otherwise financially
impaired, the claim can be
submitted to American Bankers
Insurance Company of
Florida, at 11222 Quail
Roost Drive,
Miami, FL 33157, or by calling the toll free
number at (866) 306-
6694.
DD. Wyoming: If YOU cancel this CONTRACT within sixty (60) days
of the purchase date listed on the IDENTIFICATION PAGE as
described in section VIII.B.3.a of this CONTRACT, no
MARINENEW_04.2023 Page 21 of 23
cancellation fee will be charged. A ten percent (10%) penalty
per month shall be added to a refund not made within
forty-five
(45) days of the request.
MARINENEW_04.2023 Page 22 of 23
Back Cover
Inside
For Honda Power Sports & Products
Administered by
American Honda Motor Co., Inc.
Administered in Florida by
American Honda Service Contract Corp.
P. O. Box 2225
Torrance, CA 90509-2225
License #60083 ID Card
Remove card carefully.
Visit our website at marine.honda.com
Front of ID Card
MARINENEW_04.2023 Page 23 of 23
Back of ID Card
Name: John Smith
Serial Number: BBNJ-1234567
Contract #:
Expiration Date: 04/1/2028
HONDACARE SERVICE LOCATIONS
For the location of your nearest Honda Dealer
visit marine.honda.com and click on
FIND A DEALER or contact Honda Customer
Relations at 770-497-6400