PHILADELPHIA GAS WORKS
800 West Montgomery Avenue, Philadelphia, PA 19122
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Urgent Safety Notice!
Cast Iron gas pipe is susceptible to failure when it is disturbed or
undermined.
Notify PGW immediately if the gas pipe is either undermined or
disturbed.
CALL 215-235-1212
Potential conditions that can damage cast iron pipe by disturbing it or
removing its support include the following:
Water Main Breaks or Leaks
Sewer line failures which cause cavities
Improper support during excavation or backfill
Poor backfill material or not compacted properly
No protection of exposed facilities
Settlement or Depressions
Trenchless installations
Vibrations from heavy construction equipment
Trench or Shoring collapse
Washouts, floods, unstable soil, landslides
Blasting, boring, tunneling, the removal of aboveground
structures by either explosive or mechanical means
Call 8-1-1 Before You Dig
Working on a project that requires digging? Call 8-1-1. This free service ensures underground utility
lines are marked, preventing damage to service lines and keeping you and your property safe.
Remember, it’s the law.
PHILADELPHIA GAS WORKS
800 West Montgomery Avenue, Philadelphia, PA 19122
_________________________________________________________________________________________
SMELL GAS?
CALL 215-235-1212
Natural gas smells bad on purpose. That “rotten egg” smell is the smell of natural gas. If you think you
smell gas, leave the area immediately and then call PGW from a safe location.
IF YOU SMELL GAS:
Do not use electrical devices including cell phones which may cause a
spark and ignite the gas.
Do not use an open flame, matches or lighters.
Do not try to locate the source of the gas leak.
Do not try to shut off any natural gas valves or gas appliances.
Do not start vehicles.
Do not re-enter the building or return to the area until a PGW employee
or a qualified utility representative says it is safe to do so.
Do not put out the flames if natural gas ignites.
Promptly report damage of gas facilities to PGW, securing the area, and standing
by at a safe distance.
Avoid any attempt to repair the damage or restrict the flow of gas. Leave
the repairs to PGW.
Allow the gas to vent to the atmosphere.
Do not put out the flame if gas ignites, but let it burn. Burning gas will not
explode.
Do not cover the damaged pipe with dirt as a means of stopping the leak.
Report coating damage, dents, and gouging. Surface damage that appears
minor can lead to future failure and serious consequences.