Wildlife Acoustics, Inc. Limited Warranty
HARDWARE: Wildlife Acoustics, Inc. (“WAI”) warrants to the original end user (“Customer”) that new WAI branded products will be free
from defects in workmanship and materials, under normal use. Refer to the Hardware Limited Warranty table at the top of this page
for the applicable warranty period from the original date of purchase.
WAI warrants refurbished WAI products, marked and sold as such, for ninety (90) days from the original purchase date.
SOFTWARE: WAI warrants to Customer that any WAI branded software will perform in substantial conformance to their schedule
specifications for a period of ninety (90) days from the date of original purchase. WAI warrants the media containing software against
failure during the warranty period. WAI makes no warranty or representation that the operation of the software products will be
uninterrupted or error free, or that all defects in the software products will be corrected.
EXCLUSIONS: This warranty excludes (1) physical damage to the surface of the product, including cracks or scratches on the outside
casing; (2) damage caused by misuse, neglect, improper installation or testing, unauthorized attempts to open, repair, or modify the
product, or any other cause beyond the range of the intended use; (3) damage caused by accident, fire, power changes, other hazards,
or acts of God; or (4) use of the product with any non-WAI device or service if such device or service causes the problem.
Any third party products, including software, included with WAI products are not covered by this WAI warranty and WAI makes no
representations or warranties on behalf of such third parties. Any warranty on such products is from the supplier or licensor of the
product.
No warranty is provided by WAI unless the product was purchased from an authorized distributor or authorized reseller.
EXCLUSIVE REMEDIES: Should a covered defect occur during the warranty period and you notify WAI, your sole and exclusive remedy
shall be, at sole option and expense of WAI, to repair or replace the product or software. If WAI cannot reasonably repair nor replace
then WAI may, in its sole discretion, refund the purchase price paid for the product. Replacement products or parts may be new or
reconditioned or comparable versions of the defective item. WAI warrants any replaced or repaired product, part, or software for a
period of ninety (90) days from shipment, or through the end of the original warranty, whichever is longer.
OBTAINING WARRANTY SERVICE: Customer should refer to the WAI website at www.wildlifeacoustics.com/support/contact-support
for information on obtaining warranty service authorization. Methods for obtaining warranty service may vary depending on whether
purchases were made from an authorized provider of WAI products or from WAI directly. All requests for warranty service authorization
must be made within the applicable warranty period. Dated proof of original purchase will be required. Products or parts shipped by
Customer to WAI must be sent postage-paid and packaged appropriately for safe shipment. WAI is not responsible for Customer
products received without a warranty service authorization and may be rejected. Repaired or replacement products will be shipped to
Customer at WAI expense. All products or parts that are replaced become the property of WAI. WAI shall not be responsible for
Customer software, firmware, information, or memory data contained in, stored on, or integrated with any products returned to WAI
for repair, whether under warranty or not. The repair and replacement process for products or parts in locations outside of the United
States will vary depending on Customer’s location.
WARRANTIES EXCLUSIVE: THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES,
TERMS OR CONDITIONS, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, ACCURACY, CORRESPONDENCE WITH DESCRIPTION, SATISFACTORY QUALITY AND NON-INFRINGEMENT, ALL
OF WHICH ARE EXPRESSLY DISCLAIMED BY WAI AND ITS SUPPLIERS.
LIMITATIONS OF LIABILITY: NEITHER WAI NOR ITS SUPPLIERS SHALL BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL,
OR PUNITIVE DAMAGES OF ANY KIND, LOSS OF INFORMATION OR DATA, LOSS OF REVENUE, LOSS OF BUSINESS OR OTHER FINANCIAL
LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE OR USE OF THIS PRODUCT, WHETHER BASED IN CONTRACT, TORT
(INCLUDING NEGLIGENCE), STRICT PRODUCT LIABILITY OR ANY OTHER THEORY, EVEN IF WAI HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES AND EVEN IF ANY LIMITED REMEDY SPECIFIED IN THIS LICENSE AGREEMENT IS DEEMED TO HAVE FAILED OF ITS
ESSENTIAL PURPOSE. WAI’S ENTIRE LIABILITY SHALL BE LIMITED TO REPLACEMENT, REPAIR, OR REFUND OF THE PURCHASE PRICE PAID,
AT WAI’S OPTION. IN NO EVENT SHALL WAI’S LIABILITY FOR ALL DAMAGES RELATED TO THE PURCHASE OF PRODUCT EXCEED THE
AMOUNT PAID FOR THE APPLICABLE PRODUCT. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS
OF ITS ESSENTIAL PURPOSE.
DISCLAIMER: Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of
incidental or consequential damages so the above limitations and exclusions may be limited in their application to you. When implied
warranties may not be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty
gives you specific legal rights; you may have other rights that may vary depending on local law. Your statutory rights are not affected.
GOVERNING LAW: This Limited Warranty shall be governed by the laws of the Commonwealth of Massachusetts, and by the laws of
the United States, excluding their conflicts of laws principles. The United Nations Convention on Contracts for the International Sale of
Goods is hereby excluded in its entirety from application to this Limited Warranty.
DECLARATION OF CONFORMITY (EN 45014)
Manufacturer:
Wildlife Acoustics, Inc.
3 Mill and Main Place, Suite 210
Maynard, MA 01754
United States of America