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Error Message saying “there is no open or suitable item for creating the
ASN for PO 31xxxxxxxx”.
o The message is advising that either you have created ASNs for the full
amount of the PO quantity or you are trying to create an ASN for more
than the remaining balance of the PO. View your ASNs for the particular
PO to ensure you are not trying to duplicate an ASN that has already been
created or you may have accidently created an ASN for more that the
shipment amount.
You may view all ASN created against a PO by going to the Start Page of
your Supplier Self Service menu and click on “ALL PO’s. In the
Purchase Order column, locate the PO number for which you would like
to view transactions. Then under the Document Number column,
click the corresponding hyperlink for the PO. On the Display PO screen,
click on the “Display Document Flow” at the top of the screen. By
clicking on the ASN hyperlink, you are able to view the line numbers and
quantities for which each ASN was created.
You will need to contact the WBSCM Helpdesk to have the ASN
cancelled.
Error Message saying “ASN quantity is greater than PO quantity for item:
0000000012.
o The message is advising that you are trying to create an ASN for more
than the remaining balance of the PO line item 12. View your ASNs for
the particular PO to ensure you are creating an ASN for the correct line
item or that ASNs already created for line item 12 were not accidently
created for more that the shipment amount on previous ASNs. You will
need to contact the WBSCM Helpdesk to have the ASN cancelled.
You are trying to create multiple ASN(s), one for each car for PO
421XXXXXXX. You had already created one ASN but now when you try to
create your second ASN you get the message “No line items left”.
o When you created the first ASN, you did not ‘Trash Can” the line items
that you were not shipping which caused you to create one ASN for all line
items of the PO. You will need to contact the WBSCM Helpdesk to
have the ASN cancelled.
If you have Issues with ASNs, Inspection Results, or Invoicing, contact the
4249.