OWNERS MANUAL

Commercial Steel Garage Door - OWNERS MANUAL

6-18

Installed By:

Date:

OWNERS MANUAL

INSTALLATION & MAINTENANCE INSTRUCTIONS

COMMERCIAL STEEL GARAGE DOORS

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Commercial Steel Garage Door - OWNERS MANUAL Commercial Steel Garage Door - OWNERS MANUAL

IMPORTANT SAFETY INFORMATION

Springs, cables, and bottom fixtures are under extreme spring tension. NEVER ATTEMPT TO REMOVE

FASTENERS ON THESE COMPONENTS UNLESS THE SPRINGS ARE COMPLETELY UNWOUND.

NOTE - All fasteners that are colored in RED are under extreme tension and must never be removed unless

the springs are unwound and all spring tension is released.

CAUTION - Due to the extreme spring tension, never wind or unwind without the proper winding bars. Cold

rolled steel bars 18” to 22” that properly fit the winding cone holes are recommended.

Keep hands and fingers clear of section joints, track, and other door parts when operating the door. The lift

handle, step plate, and pull rope are provided for the safe operation of the door.

CAUTION- ACQ GREEN TREATED LUMBER will corrode zinc and galvanized coated fasteners and

components. Use fasteners appropriate for ACQ lumber. Protect door components as required.

Do not permit children to play underneath or with any garage door operating controls.

Always have the door in view to ensure its travel is free and clear before operating the electric garage door

opener.

TABLE OF CONTENTS

SAFETY INFORMATION ..................................................................................................... Page 2

Before you begin .................................................................................................................. Page 3

Tools required ....................................................................................................................... Page 3

Hardware components ......................................................................................................... Page 4

Step by step installation instructions .................................................................................... Page 5

SPECIAL APPLICATION INSTRUCTIONS:

• Standard Radius track instructions ......................................................................... Page 14

• High Lift track instructions ....................................................................................... Page 15

• Full Vertical Track instructions ................................................................................ Page 16

• Roof Pitch................................................................................................................. Page 16

• Low Headroom Springs Front/Rear instructions ........................................... Page 18 & 26

Maintenance ....................................................................................................................... Page 30

Warranty ........................................................................................................................... Page 32

BEFORE YOU BEGIN:

PLEASE READ THIS

• Take heed of the NOTES and CAUTIONS in this book. They will save you from having to

redo your work.

• Study the installation instructions and illustrations before you begin work to understand what

the various components are and the sequence of assembly.

• Note that the RED FASTENERS are used on all components that are under spring tension.

This serves as a WARNING that serious harm could occur if the fastener is removed while

under spring tension.

• Verify your type of door and track so you can refer to the proper illustrations and sections of

this manual.

• It is recommended to pre drill 1/4” holes for ALL 5/16” x 1 3/4” wood lags...ESPECIALLY

THE CENTER BEARING PLATE that attaches the spring(s) to the wall. This prevents the

wood from splitting out and gives the most secure attachment.

• Remove the PROTECTIVE FILM from the sections upon installation. If the film is allowed to

get wet the adhesive may transfer from the film to the section.

• If only one section has a CENTER STILE use it for the top section. It’s for draw bar operator

attachment.

• HAMMER

• SCREWDRIVERS

• SOCKET SET,

3/8” TO 9/16”

• WRENCH SET

• VISE GRIPS

• TAPE MEASURE

• PLIERS

• DRILL

• HACKSAW

• ELECTRIC IMPACT

OR SCREW GUN

• SAWHORSES

• ROPE

• LADDERS,

SCAFFOLD, OR LIFT

• C-CLAMP

• LEVEL

• DRILL BITS:

1/4”, 5/16”, 3/8”, 7/16”

• EXTENSION CORD

• TWO WINDING BARS,

18” TO 22”

TOOLS REQUIRED

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Commercial Steel Garage Door - OWNERS MANUAL Commercial Steel Garage Door - OWNERS MANUAL

HARDWARE COMPONENTS

CAUTION!

NEVER INSTALL DOOR COMPONENTS

DIRECTLY ON A SOFT SURFACE LIKE

SHEETROCK OR BUFFALO BOARD!

Figure 1

Figure 2

STEP 3:

ORGANIZE

Set your sawhorses up in a clear convenient area.

Be sure there is nothing on the sawhorses that will

dent or mar the paint of the sections. Spread the

hardware out on the floor near the sawhorses.

Organize it into groups so you can easily find the

parts as you go. Organize the fasteners in the

hardware box in the same manner.

STEP 1:

PREPARE OPENING

Check that the opening is ready. For wood jambs

check that the rough opening equals the door

size. The jamb should be a substantial high quality

2x6 type material. For steel jambs the door will

be 2” wider than the opening. The door will seal

on the vertical track angle mount. Check that you

have the required headroom, side room, and back

room (Fig. 1). The jambs need to be plumb and

the header level to have a square opening. The

vertical jambs and the “header jamb” should be

flush with each other. The inside surfaces of the

jambs where the door will mount should be free of

any protruding objects (nails, bolts, screws) that

may interfere with the door.

STEP 2:

WEATHER STRIP

WOOD JAMBS: Tack the Vinyl Door Stop in place

with the flat edge placed 1/8” from the inside edge

of the door jambs and header (Fig 2). Six or seven

penny galvanized nails work well.

NOTE:

• IF YOU WILL BE USING ANGLE MOUNT

WEATHER STRIP OR ALUMINUM VINYL

PERIMETER SEAL FOR STEEL JAMBS, THESE

WILL BE APPLIED LATER.

• DOOR STOP IS AN OPTION WHICH MUST

BE ORDERED IN ADDITION TO THE DOOR

PACKAGE.

⁄8 x

⁄8

Carriage Bolt

Clevis Pin Truss

Sag Brace

⁄16 x 1

⁄4

Wood Lag

Hinge #1 Vertical

Track

(1 Pair)

⁄4 x

⁄8

Self Tapper

Hinges

#2 #3 #4

Horizontal

Track (1 Pair)

⁄4 x

⁄4

Self Tapper

Bottom

Fixture

Jamb

Bracket

⁄4 x

⁄8

Track Bolt

Low Head

Room Bottom

Fixture

End

Bearing Plate

⁄4 Carriage

Bolt

Top

Fixture

Center

Bearing Plate

⁄4 x

⁄8

Carriage Bolt

Low Head

Room Top

Fixture

Bearing

⁄4 Keps Nut Roller

Carrier

Shaft

Coupler

⁄8 x 1

⁄2

Bolt

Collier

Roller Carrier

Cable

Drum

⁄8 Flange Nut Roller 4 Hole Pillow

Block Bearing

⁄16 x 1

⁄4

Red Head

Wood Lag

Rope Spring

Shaft

⁄16 x

⁄8

Red Head

Parker

Rope

Clip

Torsion

Spring

⁄8 Red

Flange Nut

Lift

Handle

Spring

Bumper

⁄16 x 1

Self Tapper

Step

Plate

Slide

Lock

Cotter Pin Cable

Assembly

Vinyl

Weather Strip

⁄4 Square Key Strut

Truss

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Commercial Steel Garage Door - OWNERS MANUAL Commercial Steel Garage Door - OWNERS MANUAL

STEP 4:

BOTTOM SECTION

ATTACHING PARTS:

Lay bottom section across sawhorses.

NOTE: FOR LOW HEADROOM APPLICATIONS

REFER TO PAGE 26. FOR ALL OTHER

APPLICATIONS USE THE FOLLOWING

INSTRUCTIONS.

BOTTOM FIXTURES: (Fig. 3). If the left and

right bottom fixtures are attached together, bend

them back and forth at the joining tabs until they

separate. Attach cable to right and left hand bottom

fixtures with 1/4” clevis pin and cotter key. Position

bottom fixtures along bottom edge of end stiles

and fasten with 5/16” x 5/8” RED HEAD parkers,

leaving the bottom holes open for installation of

Figure 3

STEP 5:

BOTTOM SECTION

STEP PLATE:

Follow the appropriate

instructions below depending

on your type of lock:

KEYED LOCK- Two step plates are provided in

the hardware box. One is for the inside and one for

the outside of the door. The carriage bolts and tube

spacers are located in the keyed lock package. The

step plates should be attached to the stile directly

under the lock and positioned at the bottom edge of

the bottom section.

Using the step plate as a template, drill two 7/16”

holes using care to drill straight and true. The other

end of the hole you drill will locate the step plate on

Figure 4

Figure 5

Figure 6

roller carrier. Place the bottom fixture roller carriers

in position and fasten with 5/16” x 5/8” RED HEAD

parkers in the upper holes. Use RED HEAD self

tappers in the lower holes (Fig. 3).

END HINGES: Refer to (Fig. 4) to determine the

proper number hinge to start with. Position the

hinge over the pre-punched holes on the end stile

at the top of the section. Orient hinges as shown in

(Fig. 5). Fasten hinges with 1/4” x 3/4” self tappers.

INTERMEDIATE HINGES: Position a #1 hinge over

the pre-punched holes at the top of the section on

each intermediate stile. ThermoGuard models use

Tog-L-Lock marks to determine hinge position.

(SEE FIGURE 5 FOR PROPER ORIENTATION

OF HINGES.) Fasten hinges with 1/4” x 3/4” self

tappers.

the outside of the door. Insert the spacers. Fasten

step plates to inside and outside of section using the

two 1/4” carriage bolts and kep nuts provided.

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Commercial Steel Garage Door - OWNERS MANUAL Commercial Steel Garage Door - OWNERS MANUAL

STRUT LOCATION ON THE SECTIONS

On BOTTOM and INTERMEDIATE SECTIONS:

For all C2ES,

C3ES, Ribbed, and

ThermoGuard models,

place the struts and

trusses in center of the

section (For window

sections, place strut

above the window and

below the hinges) (Fig.

7a).

For all Thermal Steel

models (Fig. 7), strut

attachment points must

be in the area of the

hidden hinge plates.

On TOP SECTIONS:

For all door models,

place the strut at the

very top of the section,

above the top fixtures.

The exception to this

would be a door with LHR track (Fig. 45). If a truss is

required, place the truss in center of the section, below

where the operator arm would attach.

INSTALL THE STRUT: To install a strut on a section,

place the section on saw horses and place the strut in

position on the section. Adjust the sawhorses in or out

so the section sags 1/2” or so under the strut (Fig. 8

& 9). First, fasten strut to end stiles on both ends with

1/4” x 7/8” self tappers. Then fasten strut to center stile

with 1/4” x 7/8” self tappers. Finally, fasten strut to any

remaining intermediate stiles.

NOTE: PREPUNCHED HOLES IN STRUTS DO NOT

ALWAYS ALIGN WITH THE STILES.

CAUTION:

DO NOT OVERTIGHTEN BOLTS

ON STEP PLATE

INSIDE SLIDE LOCK- You received one step

plate for the inside of your door. Location of

the step plate varies according to preference.

Generally it is put on the end of the door

nearest the walk-in access, either on the first

stile in from the end of the door or on the

bottom fixture directly above bottom roller.

Attach using 1/4” x 7/8” self tappers (Fig. 6).

STEP 6:

PULL ROPE

Install pull rope only if door will be hand

operated. DO NOT INSTALL THE PULL

ROPE IF THE DOOR WILL BE OPERATED

BY AN ELECTRIC OPENER. Tie a knot in

each end of rope. Drill a 1/4” hole in the bottom

fixture as close to the bottom roller as possible

making sure to leave room for the rope clip.

Fasten rope to bottom fixture using rope clip

and 5/16” x 5/8” RED HEAD parker (Fig. 3).

Let opposite end of rope hang loose.

STEP 7:

STRUTS

Use the charts on the next page to determine

what sections to put the struts and trusses on

for your door. These charts give the typical

locations for 2” Steel Doors and the 3” Energy

Saver doors.

NOTE: IF YOU HAVE A CU 175 REFER TO

THE SEPARATE INSTRUCTION SHEET FOR

STRUT ATTACHMENT.

GENERAL GUIDELINES:

Top sections need the most support. If you

have a combination of trusses and struts a

truss will always go on the top section. If you

have a combination of 3” and 2” struts the 3”

strut will always go on the top section. If there

is only one strut for the door locate it on the

top section.

Figure 7

THERMO

STEEL

MODELS

Typical Truss/Strut locations on 2" Thermoguard Doors

S S

S S S

S S S S

S S

S S S S S S S S S S S

12' 14' 16' 18' 10' 12' 14' 16' 18' 8' 10' 12' 14' 16' 18' 20'

12' wide 14' wide 16' wide

Typical Truss/Strut locations on 3" White Thermoguard Doors

T T

T S3 T S3

T S3 S3 T T T

T S3 S3 T T S3 S3 S3

T S3 S3 T S3 T T T T T

T S3 S3 S3 S3 S3 S3 S3 S3 S3 S3

S3 S3 S3 T S3 S3 T T T T T

S3 T T S3 T T S3 S3 S3 S3 S3

T S3 S3 S3 S3 S3 T T T T T

S3 S3 S3 S3 S3 S3 S3 S3 S3 S3 S3

10' 12' 14' 16' 18' 20' 12' 14' 16' 18' 20'

22' wide 24', 26' wide

Typical Truss/Strut locations on 2" Thermoguard Doors

S S

S S S

S S S S

S S

S S S S S S S S S S S

12' 14' 16' 18' 10' 12' 14' 16' 18' 8' 10' 12' 14' 16' 18' 20'

12' wide 14' wide 16' wide

Typical Truss/Strut locations on 3" White Thermoguard Doors

T T

T S3 T S3

T S3 S3 T T T

T S3 S3 T T S3 S3 S3

T S3 S3 T S3 T T T T T

T S3 S3 S3 S3 S3 S3 S3 S3 S3 S3

S3 S3 S3 T S3 S3 T T T T T

S3 T T S3 T T S3 S3 S3 S3 S3

T S3 S3 S3 S3 S3 T T T T T

S3 S3 S3 S3 S3 S3 S3 S3 S3 S3 S3

10' 12' 14' 16' 18' 20' 12' 14' 16' 18' 20'

22' wide 24', 26' wide

TYPICAL TRUSS/STRUT LOCATIONS ON 2” THERMOGUARD DOORS

TYPICAL TRUSS / STRUT LOCATIONS ON A WHITE 3” ENERGY SAVER

TYPICAL TRUSS / STRUT LOCATIONS ON 2” STEEL DOORS

TYPICAL TRUSS/STRUT LOCATIONS ON 3” WHITE THERMOGUARD DOORS

THERMO

GUARD

MODELS

Figure 7a

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Commercial Steel Garage Door - OWNERS MANUAL Commercial Steel Garage Door - OWNERS MANUAL

PREP THE JAMB BRACKET MOUNT

VERTICALS: Assemble the jamb brackets to the

vertical tracks, matching the lowest numbered

jamb bracket with lowest ADJUSTABLE SLOT.

Match the remaining jamb brackets in ascending

order with additional ADJUSTABLE SLOTS (Fig.

12). Attach the jamb brackets to vertical tracks

with 1/4” x 5/8” carriage bolts and 1/4” kep nuts.

FINGER TIGHTEN ONLY.

ALL DOORS:

Position the bottom section inside the opening

against the jambs. The bottom section must

be leveled by temporarily shimming up the low

side. Use a 2’ or 4’ level. Center the section in the

opening (Fig. 13).

Hook vertical track over the rollers on the end of

the bottom section and swing it into place against

the jamb (Fig. 14). Position bottom of track 1/2”

or so above floor (It works well to set the track on

a block of wood to hold it at the proper height.).

Raising the tracks allows adjustment in and out

and will reduce corrosion. Position vertical track so

that the tops of both sides are level with the other.

Since the bottom section is level, you may level

the top of the vertical track by measuring from the

top of the vertical track to the top of the bottom

section and setting both vertical tracks at the same

distance.

Also, the two vertical tracks will be installed in

a “wedge” shape compared to the door. For 2”

TRACK, space the bottoms of the tracks 3/8” from

the door and space the tops of the tracks 5/8” from

the door.

STEP 8:

BOTTOM SECTION

REMOVE THE PROTECTIVE FILM FROM

THE OUTSIDE FACE OF THE SECTION. To

aid removal use a knife to LIGHTLY scribe a

line where the film runs under the end stiles

and the aluminum bottom astragal retainer.

Install the hinges, rollers, and bottom fixtures (Fig

10).

NOTE: IF YOU HAVE TWO ROLLERS THAT

ARE LONGER THAN ALL THE REST THEY

WILL GO IN THE BOTTOM FIXTURES.

STEP 9:

INSTALL THE BOTTOM SECTION

AND VERTICAL TRACK

Determine your type of track and jamb and follow

the appropriate instructions below:

PREP THE ANGLE MOUNT VERTICALS: Loosen

the 1/4” track bolts that fasten the track to the

angle mount (or jamb brackets) so the track can

be adjusted in and out. If using ANGLE MOUNT

WEATHERSTRIP, clip it on the 3” leg of the angle

mount at this time (Fig. 11).

Figure 8

Figure 11

Figure 9

Figure 10

Figure 12

Figure 13

Figure 14

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Commercial Steel Garage Door - OWNERS MANUAL Commercial Steel Garage Door - OWNERS MANUAL

This has the effect of centering the door every time

it goes up and down. If you are using 3” TRACK

this spacing should be 1/2” and 7/8” respectively

(Fig. 15).

Fasten the angle mount (or jamb brackets) to the

jamb with the appropriate fasteners. For STEEL

JAMBS use 5/16” X 1” self tappers

(Fig.

11). For

WOOD JAMBS (Fig. 14 shows a final assembly),

make a 1/4” pilot hole and use 5/16” x 1 3/4” wood

lags.

NOTE: Enough fasteners are provided

to anchor the angle mount to the jamb

approximately every 2’. Start at the lower most

hole and work up from there. There may be

holes that are unused.

STEP 10:

SECTION PLACEMENT

If your new door has a combination of 18” and 21”

or 21” and 24” sections, you must decide which

sections will be placed where in the door. If your

door has only one larger section, the factory will

make it into a bottom section. If there are two

larger sections, one will be the bottom and the

other should be the top. After this, as a general

rule ,place the larger sections toward the bottom

and the smaller sections toward the top.

NOTE: If there is a “TOP SECTION” with a

center stile (for a drawbar operator), ensure

that it is used at the top of the door.

STEP 11:

SECOND SECTION PREP

Remove the film from the section. Position the

proper hinges at the top of the section in the same

manner as with the bottom section. Use the next

size larger hinges on the end stiles and #1 hinges

on the intermediate stiles as required

(Fig. 4)

Fasten hinges with 1/4” x 3/4” self tappers.

Figure 15

STEP 13:

REMAINING SECTIONS

Add appropriate hardware and install the remaining

sections. If there is a window section ensure

it will go in the proper place. REMOVE THE

PROTECTIVE FILM FROM ALL SECTIONS

STEP 14:

TOP SECTION PREP

FOR LOW HEADROOM APPLICATIONS REFER

TO PAGES 26-29

If a strut is required, place the strut at the very top

of the section and fasten according to instructions

in step 7 (Fig. 18). Position the top fixture directly

below the strut with the adjusting bolts facing up.

Attach to the section with 1/4” x 7/8” self tappers.

Loosen the two 5/16” nuts on each top fixture

so that the roller carrier can slide in and out for

later adjustment. IF YOUR DOOR HAS NO TOP

STRUT, PLACE THE TOP FIXTURES 2 1/2”

BELOW THE TOP OF THE SECTION.

STACKING THE TOP SECTION: You can either:

1) Stack the top section now and hold it in place

with nails, clamps, C clamps, or vise grips, as

required or 2) Wait to stack the top section until the

horizontal tracks are installed.

Figure 16

Figure 17

Figure 18

NOTE: LEAVE THE HINGE / ROLLER OFF

THE RIGHT SIDE. THEY WILL BE INSTALLED

AFTER THE SECTION IS STACKED IN THE

OPENING.

Install the strut as required. If a keyed lock is

utilized install it in the second section using the

instructions in the commercial keyed lock package.

STEP 12:

STACK SECOND SECTION

Stack the second section in the opening. Hook the

roller on the left side of the section into the track

and swing the section into the opening (Fig. 16).

Install the right hand hinge/roller assembly.

NOTE: If desired you can leave all the end

hinges off, stack the section in the opening

and then install both sets of end hinges with

rollers.

Fig. 17

shows a method of clamping the section

in place with a vise grip until the end hinges are

installed. Fasten hinges from the bottom section

to the second section using the 1/4” x 3/4” self

tappers.

NOTE: IF AN ELECTRIC DRAWBAR OPENER

IS TO BE ATTACHED TO THIS DOOR, THE

TOP SECTION MUST BE REINFORCED WITH A

STRUT AND THE OPERATOR ARM MUST BE

ATTACHED SO THAT IT IS APPROXIMATELY

IN LINE WITH THE TOP ROLLERS. IF THESE

INSTRUCTIONS ARE NOT FOLLOWED THE

WARRANTY WILL BE INVALID.

TYPICAL TOP SECTION INSTALLATION

FOR OPERATOR WITH TRUSS AND

REINFORCING STRUT

STRUT

1/4” X 7/8”

SELF

TAPPER

TRUSS

(If furnished)

SAG

BRACE

1/4” X 7/8”

SELF

TAPPER

THE CORRECT

WAY TO INSTALL

THE Z-TRUSS &

SAG BRACE

THE WRONG WAY

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Commercial Steel Garage Door - OWNERS MANUAL Commercial Steel Garage Door - OWNERS MANUAL

HIGH LIFT

(Fig. 21 shows typical installation.)

HORIZONTAL TRACK:

Locate the left hand “HIGH LIFT VERTICAL

TRACK”. Attach it to the top of the verticals with

two 1/4” x 5/8” track bolts and 1/4” keps nuts (Fig.

22). Attach the left hand HORIZONTAL TRACK

with the head plate to the top of the high lift vertical

track just installed, with two 1/4” x 5/8” track bolts

and 1/4” keps nuts. Use a level to plumb it in place

so the HIGH LIFT VERTICAL TRACK is exactly

vertical. Secure the head plate to the jamb with

appropriate RED HEAD fasteners (Fig. 23).

Use a temporary rope if/as required to support the

rear of the horizontal tracks during this process.

Install the right hand track in the same manner.

Instead of using a level to plumb the right hand

track, measure the distance between the vertical

tracks at the top of the door. Then locate the right

hand head plate to achieve the same distance

between the upper tracks. Fig. 24 shows how

to measure this as “Distance 1” and “Distance

2”. Anchor the right hand head plate with the

appropriate RED HEAD fasteners.

Figure 21

Figure 22

STEP 15:

SET VERTICAL TRACK

Snug the top of the vertical track toward the jamb

against the highest roller. Tighten the track bolts in

the flag bracket/angle mount to hold it in position.

This enables you to properly locate the horizontal

track for the next step. Do not tighten the other

track bolts on the vertical at this time. That will be

done later.

STEP 16:

INSTALL TOP TRACKS

It is now time to install the top tracks. Turn to the

appropriate section for your application within step

16 and follow the instructions there.

STANDARD RADIUS

(Fig. 6 shows a typical installation.)

HORIZONTAL TRACK:

Suspend the rear of the horizontal track assembly

from the ceiling with rope (Fig. 19). Position the

front of the horizontal track on top of the vertical

track and attach using the 1/4” x 5/8” track bolts

and 1/4 keps nuts and the 3/8” x 3/4” carriage bolt

and RED flange nut (Fig. 20).

Only finger tighten the bolts at this time.

Check that the horizontal track is level or slightly

up. With the horizontal and vertical tracks properly

aligned (so the rollers will roll through the joint

smoothly), tighten the bolts to secure the horizontal

track in place.

TOP FIXTURE: Slide adjustable bracket on top

fixtures (Fig. 20) away from door until the top

section is tight against the door-stop and tighten

the adjusting bolts.

END BEARING PLATE: Attach the End Bearing

Plates as shown in (Fig. 20). Use the 3/8” x 3/4”

carriage bolts and RED flange nuts and RED

HEAD parkers or RED HEAD wood lags as

required.

Now go to step 17.

Figure 19

Figure 20

Ensure there is a good fit between all the track

joints so the rollers can pass smoothly.

TOP FIXTURE: Slide adjustable bracket on top

fixtures (Fig. 22) away from door until the top

section is tight against the door stop and tighten the

adjusting bolts.

The back hang and spring bumpers will be installed

later. Now go to step 17.

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Commercial Steel Garage Door - OWNERS MANUAL Commercial Steel Garage Door - OWNERS MANUAL

FULL VERTICAL

(Fig. 24 shows a typical installation.)

Attach the left hand UPPER VERTICAL LIFT

TRACK to the top of the verticals with two 1/4” x

5/8” track bolts and 1/4” keps nuts (Fig. 22). Use a

level to plumb it in place so the Upper Vertical Lift

Track is exactly vertical. Secure the head plate to

the jamb with appropriate RED HEAD fasteners

(Fig. 25).

Install the right hand upper vertical lift track in the

same manner. Instead of using a level to plumb the

right hand track, measure the distance between the

vertical tracks at the top of the door. Then locate

the right hand head plate to achieve the same

distance between the upper tracks. This is shown

as Distance 1 and Distance 2 on

Fig. 24

. Anchor

the right hand head plate with the appropriate RED

HEAD fasteners.

Ensure there is a good fit between the lower

and upper verticals so that the rollers can pass

smoothly through the joints.

TOP FIXTURE: Slide adjustable bracket on top

fixtures (Fig. 22) away from door, until the top

section is tight against the door-stop, and tighten

the adjusting bolts.

Figure 24

Figure 25

Figure 23

Position the front of the horizontal track on top of

the vertical track and attach using the 1/4” x 5/8”

track bolts and flange nuts and the 3/8” x 3/4”

carriage bolt and RED flange nut. Only finger

tighten the bolts at this time. Ensure the rear of the

tracks are at or slightly above their final position.

Ensure the horizontal tracks line up properly over

the vertical tracks (so the rollers will roll through

the joint smoothly). Tighten the bolts to secure the

horizontal track in place.

NOTE: The factory has cut all angles based on

the pitch specified. Actual field conditions may

vary and require small modifications to the joint

between the vertical and horizontal tracks.

TOP FIXTURE: Slide adjustable bracket on top

fixtures (Fig. 27 ) away from door until the top

section is tight against the door-stop and tighten

the adjusting bolts.

END BEARING PLATE: Attach the End Bearing

Plates (Fig. 27). The EXTENSION PLATE is used

to raise the shaft line high enough so the top

section will clear the drum. As a general rule the

steeper the incline on the track, the higher you

need to raise the end bearing plate.

Figure 27

Figure 26

The SPRING BUMPERS and SWAY BRACES will

be installed later. Now go to step 17.

ROOF PITCH

(Fig. 26 shows typical installation.)

HORIZONTAL TRACK: The horizontal track will

follow the incline of the roof. Suspend the rear of

the horizontal track assembly from the ceiling with

rope (Fig. 19).

Use the 3/8” x 3/4” carriage bolts and RED flange

nuts and RED HEAD Parkers or RED HEAD

wood lags as required to anchor the bearing plates

in position.

Now go to step 17.

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Commercial Steel Garage Door - OWNERS MANUAL Commercial Steel Garage Door - OWNERS MANUAL

LOW HEADROOM FRONT/REAR:

Installation is the same as “Standard Radius”

except the End Bearing Plates are factory installed

on the horizontal track. Install the top section if not

done previously. Install the LHR top fixtures. Put

1/4” x 7/8” self tappers in the slots only, so they can

be adjusted to final position later (Fig. 28).

STEP 17:

INSTALL CENTER BEARING PLATE(S)

Refer to the Spring Assemblies Illustration (Fig.

29) and determine which spring/shaft configuration

your door uses. Arrange the Center Bearing

Plate(s) along the shaft line so there is enough

room for each spring.

REMEMBER- A SPRING MAY STRETCH A

COUPLE INCHES AS IT IS WOUND!

NOTE: For CENTER PULL and COUPLED DUAL

SHAFT LINE doors refer to the instruction

insert located in the hardware box.

The Center Bearing Plate(s) must be in line with

End Bearing Plates so the shaft line is straight.

This may be accomplished by measuring from the

top of the door to the center of the shaft line at

the End Bearing Plates. Use that measurement to

locate the Center Bearing Plate above the door.

Figure 30 shows a typical installation.

FOR WOOD HEADER: Attach Center Bearing

Plate(s) to the header using three 5/16” x 1 3/4”

RED HEAD wood lags. Pre-drill holes with 1/4” bit

to prevent wood from splitting.

FOR STEEL HEADER: Fasten with three 5/16”

x 5/8” RED HEAD parkers per Center Bearing

Plate. Pre drill a 1/4” pilot hole as required.

Figure 29

Figure 28

STEP 18:

SPRING SHAFT ASSEMBLY

NOTE: FOR LOW HEADROOM APPLICATIONS

REFER TO PAGE 26. FOR ALL OTHER

APPLICATIONS, USE THE FOLLOWING

INSTRUCTIONS.

Refer to the Spring Assemblies Illustration (Fig. 29)

and determine which spring/shaft configuration your

door uses. Assemble the components accordingly.

Place the spring shaft on saw horses. Insert a

BEARING into one spring anchor cone (Fig. 31a)

and slide the spring(s) on the shaft(s) (It is easier to

work with heavier spring assemblies on the floor.).

NOTE: FOR TUBE SHAFT, ONLY ONE CENTER

BEARING IS REQUIRED WHETHER THE DOOR

IS SUPPLIED WITH ONE SPRING OR TWO.

FOR SOLID SHAFT, EACH SPRING WILL GET A

BEARING.

CAUTION: The springs are LEFT and RIGHT hand

wound. WHEN INSIDE THE BUILDING LOOKING

OUT the spring with the RED winding cone is on

Figure 30

-CAUTION -

The Center Bearing Plate(s) anchors the

springs and must be fastened securely to the

wall. NEVER MOUNT ON A SOFT SURFACE

SUCH AS SHEET ROCK. NEVER ATTEMPT TO

REMOVE THE CENTER BEARING PLATE IF

THE SPRINGS ARE WOUND.

the LEFT side of the door and the spring with the

BLACK winding cone is to the RIGHT side of the

door. Slide the cable drums on the shaft. The RED

drum goes and the LEFT side and the BLACK

drum on the RIGHT side. Ensure the set screws are

facing “IN” toward the center of the door.

SHAFT COUPLER: If your door utilizes a split solid

shaft, install the SHAFT COUPLER by removing

the 3/8” x 2” joining bolts and installing a coupler

half on each of the shafts. Insert the square

keyways and tighten the setscrews and lock nuts

(Figs. 31a & 32). Save the joining bolts for after the

springs are wound.

NOTE: If a JACKSHAFT OPERATOR is going to

be used, one shaft will be longer than the other.

USE THE LONGER SHAFT ON THE SIDE THE

JACKSHAFT OPERATOR WILL BE INSTALLED.

NOTE: If your door utilizes “PILLOW BLOCK

BEARINGS” on your End Bearing Plates, you

must use a SPACER between the drum and the

End Bearing Plate (Fig. 33).

Page 21Page 20

Commercial Steel Garage Door - OWNERS MANUAL Commercial Steel Garage Door - OWNERS MANUAL

STEP 19:

INSTALL SPRING ASSEMBLY

Use the appropriate instruction below:

TUBE SHAFT: Lift the spring assembly up into

position. Slide the left end of Shaft through the left

End Bearing Plate and slide back through right End

Bearing Plate (It may be helpful to slightly tighten

Figure 33

Figure 31 (a&b)

Figure 32

Figure 35Figure 34

Fasten to Center Bearing Plate with 3/8” x 1 1/2”

bolts and the RED 3/8” flange nuts and tighten (Fig.

34). Be sure the shaft line is straight both up and

down and in and out from the wall.

SOLID SHAFT: Lift the left spring assembly up

into position and slide the shaft through the End

Bearing Plate. Fasten the anchor cones to Center

Bearing Plate with 3/8” x 1 1/2” bolts and the RED

3/8” flange nuts and tighten (Fig. 31). Be sure the

shaft line is straight both up and down and in and

out from the wall. Repeat process for the right

spring assembly. Butt the left and right shaft coupler

halves against each other, but do not install the 3/8”

x 2” joining bolts yet.

NOTE: THE SPRING ANCHOR CONES MUST FIT

SNUGLY AND EVENLY AGAINST THE CENTER

BEARING PLATE.

STEP 20:

SET THE CABLE DRUMS

Center the shaft line so there is an equal amount

extending through the left and right End Bearing

Plates.

NOTE: If your application will have a Jackshaft

Operator, you will have solid shafts. One of the

shafts will be 12” longer for the operator to

hook up to.

the spring set screws on the Shaft to prevent the

springs from moving during this process.).

SPRINGS WITH RED CONES MUST BE FACING

THE LEFT SIDE OF THE DOOR AND SPRINGS

WITH BLACK CONES MUST BE FACING THE

RIGHT SIDE OF THE DOOR.

Use the appropriate instruction below:

NOTE: On FULL VERTICAL and HIGH LIFT you

will have “extra” cable length. Do not cut the

cables. Wrap the extra cable on the drum.

TUBE SHAFT: Position the left (RED) cable drum

tightly against the left End Bearing Plate and tighten

the set screws. Bring cable up between wall and

roller stem, behind the cable drum and position the

cable bead into the notch on the outside edge of

cable drum (Fig. 35). ROTATE THE CABLE DRUM

AND THE SHAFT UNTIL CABLE IS TIGHT. Check

to be certain there is no “loose” cable on the drum

and that the cable runs free and clear all the way

to the bottom fixture. Clamp a vise grip on top of

the shaft and against the header to maintain cable

tension (Fig. 36). Take note of the cable tension you

have. You will want to duplicate that tension on the

right side.

NOTE: DO NOT SEVERELY OVERTIGHTEN SET

SCREWS ON DRUMS OR SPRINGS. This would

distort and weaken the shaft.

Position the right (BLACK) cable drum tightly

against the right End Bearing Plate and bring cable

up as before and fasten to cable drum. Rotate the

cable drum until this cable has the same tension as

the left cable. Tighten the set screws in sequence

(Fig. 37).

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Commercial Steel Garage Door - OWNERS MANUAL Commercial Steel Garage Door - OWNERS MANUAL

NOTE: CABLE TENSION ON EACH SIDE

MUST BE EQUAL SO THE DOOR WILL BE

LEVEL AND OPERATE PROPERLY.

SOLID SHAFT: Make sure the left and right shaft

couplers are butted up against each other. Starting

on the left side, slide the cable drum against the

End Bearing Plate. Insert the Square Key in the

keyway and tighten the setscrews (Fig. 31b).

Bring cable up between wall and roller stem,

behind the cable drum, and position the cable

bead into the notch on the outside edge of cable

drum (Fig. 35). ROTATE THE CABLE DRUM AND

THE SHAFT UNTIL CABLE IS TIGHT. Check to

be certain the cable bead is seated against the

cable drum and that there is no “loose” cable on

the drum. The cable must run free and clear all

the way down to the bottom fixture. Clamp a vise

grip on top of the shaft and against the header

to maintain cable tension (Fig. 36). Repeat this

process on the right side.

Figure 36

Figure 37

Figure 38

STEP 21:

WINDING SPRINGS

Clamp the door down.

- CAUTION -

CLAMP DOOR SECURELY CLOSED ON BOTH

SIDES USING C-CLAMP VISE GRIPS BEFORE

WINDING ANY TENSION ONTO SPRINGS.

SPRING TENSION IS DANGEROUS. ONLY USE

PROPER SIZED WINDING BARS. NEVER USE

SCREWDRIVERS OR OTHER TOOLS TO WIND

SPRINGS.

COMMERCIAL DOOR SPRINGS CAN BE

LARGE AND POWERFUL. MAKE SURE

LADDERS, SCAFFOLDING OR LIFTS ARE

SECURE AND STABLE AND PROVIDE A

GOOD POSITION FROM WHICH TO WIND THE

SPRINGS.

Make a line across the spring(s) to assist in

counting turns as you wind the spring. A grease

pencil, chalk, or spray paint works well (Fig. 36).

Using two cold rolled steel winding bars that fit

snugly in the holes of the winding cone, wind

springs the number of turns (COMPLETE

REVOLUTIONS) specified on the spring tag. The

bars should be at least 18” long. The bigger the

springs, the longer the bar should be.

AS A DOUBLE CHECK: ALWAYS WIND IN THE

DIRECTION INDICATED BY THE CUT OFF END

OF THE SPRING WIRE (Fig. 38).

Wind springs carefully, keeping hands as far away

from springs as possible for best leverage (Fig.

36). The spring will stretch as you wind it. Upon

completing the number of turns specified, be sure

the spring has stretched enough and is not “bound

up”. Tighten set screws on spring winding cone

while maintaining spring tension (If you have a

SOLID SHAFT, one of the set screws is typically

run in the 1/4” keyway of the shaft.). After winding

all springs, go to Step 22.

LEAVE THE WARNING TAG ATTACHED

TO THE SPRING!

IF YOU MUST REDUCE SPRING TENSION OR

UNWIND COMPLETELY: Follow all precautions

for winding springs. If there is only one spring on

the door, clamp a vise grip on the spring shaft to

hold the cable drums in place (Step 20). Insert

winding bar in the spring cone and hold tension

against the spring. Carefully loosen the set screws

and hold the full spring tension. Unwind the spring

the desired amount. Reset set screws as required.

Page 25Page 24

Commercial Steel Garage Door - OWNERS MANUAL Commercial Steel Garage Door - OWNERS MANUAL

STEP 22:

SHAFT COUPLER:

(SOLID SHAFT ONLY) Install and tighten the three

3/8” x 2” joining bolts (Fig. 32).

STEP 23:

BACK HANG: ALL DOORS EXCEPT

FULL VERTICAL

Use the following to determine your doors back

hang requirements:

STANDARD RADIUS OR LOW HEAD ROOM:

• Doors up to 8’ high - One back hang per side.

• Doors over 8’ high and up to 14’ high - Two

back hangs per side.

• Doors over 20’ wide OR over 14’ high - Three

back hangs per side.

H I L IF T:

• Back of horizontals up to 8’ from header - One

back hang per side.

• Back of horizontals 8’ to 16’ from header - Two

back hangs per side.

• All Doors over 20’ wide - One back hang per

side for every 6’ horizontal track.

Remove the vise grip(s) from the shaft line. While

keeping a good hold on the door (in case the

springs are overwound), remove the clamps holding

the door down. Raise the door approximately half

way up or to the first back hang position and clamp

in place. Ensure that the tracks are level or slightly

up and run parallel with the door with approximately

1/2” clearance between the track and the door.

Back hang the door (See your door types main

illustration for back hang examples.).

NOTE: PUNCHED ANGLE IS AN OPTION FOR

BACK HANG WHICH MUST BE ORDERED IN

ADDITION TO THE DOOR PACKAGE.

STEP 24:

FINAL ITEMS AND ADJUSTMENTS

Choose the final instructions for your application.

WEATHER STRIP:

VINYL WEATHERSTRIP-WOOD JAMB: With the

door closed, check that the door stop is positioned

satisfactorily against the door and nail securely.

PERIMETER SEAL/BRUSH: Install with owner

supplied fasteners (Fig. 39).

TOP SEAL: Install on the top of the top section

with owner supplied fasteners (Fig. 40).

Check that all bolts and screws are tight. If

necessary, lubricate all hinges, bearings, and

rollers with lightweight oil. Make sure all the nails

holding sections to jambs have been removed.

Check that all the protective film has been

removed.

Clean the door as required.

STEP 25:

INSTRUCTIONS AND WARNING LABELS

In the hardware box you have received an

envelope of labels. Place all labels at eye level

after installation of door. Post the Owners Manual

on the jamb near the door. It has valuable

maintenance and warranty information for the

owner.

STEP 26:

OPERATOR INSTALLATION

If installing an operator, install in accordance

with

the manufacturers recommended instructions.

Remove the pull rope and make sure the door

remains unlocked (Remove or disable slide lock).

NOTE: Midland does not recommend using a

jackshaft operator on a standard radius door.

If the installation leaves no other option, the

back of the horizontal tracks must be raised

approximately 4” and-pusher-springs-installed.

Figure 39

Figure 40

STANDARD RADIUS, ROOF PITCH, & LOW

HEAD ROOM: Install 3/8” x 1 1/2” bolts at the rear

end of the horizontal tracks. These prevent the top

section rollers from rolling out the back of the track.

FULL VERTICAL: Install a SWAY BRACE on each

upper vertical track to prevent them from spreading.

Raise the door to its desired full open position,

clamp in place, and install the SPRING BUMPERS

(Fig. 25).

HIGH LIF T: Raise the door to its desired full open

position, clamp in place, and install the SPRING

BUMPERS (Fig. 21).

LOW HEAD ROOM:

TOP FIXTURES: With the door fully closed, final

adjust the top fixtures so the top section fully

closes. Add an additional self tapper in each so

the top fixtures can’t move. If a strut is required

at the top of the section (for doors with a drawbar

operator), install the strut over the top of the top

fixtures (Fig. 28).

ALL DOORS:

Attach the LIFT HANDLE and the INSIDE SLIDE

LOCK to the second section with self tappers

(Fig. 6). The door should work smoothly and easily

throughout its range of operation. Adjust spring

tension in 1/4” turn increments as required. Ideally,

the door should be able to rest on the floor, stop

half way up, and pull down reasonably well, out of

the opening.

With door closed, push the lower portion of vertical

track towards jamb until door fits lightly against door

stop and tighten the 1/4” kep nuts on jamb brackets/

angle mount.

Ensure that the rollers run smoothly through the

joint of the vertical and horizontal tracks. Use your

hammer or vise grips to make small adjustments if

they are not lined up well.

Check that the door is square in the opening and

the tracks are properly aligned.

Page 27Page 26

Commercial Steel Garage Door - OWNERS MANUAL Commercial Steel Garage Door - OWNERS MANUAL

INSTALLATION INSTRUCTIONS LOW

HEADROOM FRONT AND REAR

Figure 43 shows a Low Headroom Springs Front.

Figure 44 shows a Low Headroom Springs Rear.

The sequence of installing Low Headroom-Springs

Front/Rear is the same as outlined in the standard

Installation Instructions with the exception of the

following:

BOTTOM FIXTURE

The Low Headroom Bottom Fixture (Fig. 41), is

attached to the bottom section. Drill 1/4” pilot

holes and fasten to section with 5/16” x 5/8” RED

HEAD Parkers. Fasteners are as shown in the

standard instructions.

NOTE: BOTTOM FIXTURES MUST BE

LOCATED THE SAME DISTANCE FROM THE

TOP OF THE SECTION ON BOTH SIDES.

END HINGES

Refer to (Fig. 42) to determine the proper number

hinge to start with for your door and track

combination. Position the hinge over the pre

punched holes on the end stile at the top of the

section. Orient hinges as shown in (Fig. 5). Fasten

with 1/4” x 3/4” Self Tappers.

Figure 41

Figure 42

Figure 44

Figure 43

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Commercial Steel Garage Door - OWNERS MANUAL Commercial Steel Garage Door - OWNERS MANUAL

TOP FIXTURE

You must wait to install the Low Headroom top

fixtures until the horizontal tracks are in place. IF A

STRUT IS REQUIRED FOR THE OPERATOR there

are two options:

1. Install the strut now, 1” down from the top of the

door, and only fasten it on the center stiles so you

can slip the LHR top fixtures underneath the ends

later.

2. Leave the top strut off until the door is complete

and the LHR top fixtures are adjusted to their final

position. Fig. 45 shows a final assembly.

SPRING SHAFT ASSEMBLY

• LOW HEADROOM SPRINGS FRONT: (Fig. 43)

END BEARING PLATES: Ensure the End

Bearing Plates are mounted to the horizontal

track and the jambs as depicted in (Fig. 46).

SPRINGS: The spring(s) will be mounted

OPPOSITE of the standard radius track

configuration. The spring with the BLACK

CONE is to the LEFT side of door. The spring

with the RED CONE to the RIGHT side of door.

CABLE DRUMS: The RIGHT HAND cable drum

(BLACK) will remain on the RIGHT SIDE of

door, the LEFT HAND cable drum (RED) will

remain on the LEFT SIDE of door. THE DRUMS

WILL BE MOUNTED ON THE OUTSIDE OF

THE TRACK, AND THE SET SCREWS WILL

FACE AWAY FROM THE CENTER OF THE

DOOR.

Figure 45

Figure 46

Figure 47

WHEN WINDING LOW HEADROOM TORSION

SPRINGS FRONT, YOU PULL DOWN ON THE

WINDING BARS! (Fig. 47)

AS A DOUBLE CHECK: ALWAYS WIND IN

THE DIRECTION INDICATED BY THE CUT-

OFF END OF THE SPRING WIRE (Fig. 38).

• LOW HEADROOM SPRINGS REAR: (Fig. 44)

CENTER BEARING PLATE: Mount the center

bearing plate on the hangar supplied by the

erector (Fig. 48).

SPRINGS: The spring(s) will be mounted the

SAME as standard radius track conguration. The

spring with the BLACK CONE is to the RIGHT

side of door. The spring with the RED CONE to

the LEFT side of door.

CABLE DRUMS: The RIGHT HAND cable drum

(BLACK) will be on the LEFT SIDE of door,

the LEFT HAND cable drum (RED) will go on

the RIGHT SIDE of door. THE DRUMS WILL

BE MOUNTED ON THE OUTSIDE OF THE

Figure 48

TRACK, AND THE SET SCREWS WILL FACE

AWAY FROM THE CENTER OF THE DOOR

(Fig. 44).

WHEN WINDING LOW HEADROOM TORSION

SPRINGS REAR, YOU PUSH UP ON THE

WINDING BARS! THEY ARE WOUND

THE SAME AS A STANDARD SPRING

INSTALLATION (Fig. 36).

Page 31Page 30

Commercial Steel Garage Door - OWNERS MANUAL Commercial Steel Garage Door - OWNERS MANUAL

LUBRICATION

Use a light weight oil like WD 40 or Three in One

Light Oil to lubricate the following:

• Hinges

• Steel rollers: Roller shaft in the hinge and

ball bearings in the roller.

• Nylon Rollers: Roller shaft in the hinge and

roller shaft where the nylon tire turns. Do NOT

lube the outside of the nylon tire as that may

cause it to slip and create flat spots.

• Bearings

• Springs: Be sure and wipe off any

excess oil so it will not drip on the

face of your door.

• Lock T Handle and moving parts

DO NOT GREASE THE TRACKS

SERVICE

If service is needed:

If you are not well experienced at working with

garage doors please contact your nearest Midland

dealer.

Components related to the torsion springs:

• Springs • End bearing plate

• Cables • Bottom fixtures

• Drums • Center bearing plate

• Spring shaft • Wood spring anchor pad

should only be repaired or

replaced by a professional

door technician.

MAINTENANCE

CLEANING

From time to time your garage door will

require cleaning.

For general accumulations of dust and dirt, wash with

a mild detergent and rinse with clear water.

For accumulations causing rusting we

recommend the following:

• “Orange Clean” paste cleaner for rust stains

• “Bar Keepers Friend”

• “Turtle Wax” Rubbing Compound (white)

• “Turtle Wax” Chrome Polish

and Rust Remover

• “Rusty Exterior” rust stain remover

• “Iron Out” stain remover

If adhesive transfer has occurred from the protective

film to the face of the door:

• Very hot soapy water

• Very hot soapy water with denatured alcohol

• Straight denatured alcohol

• “Goo Gone”

• “3M Adhesive Remover”

To restore the luster of the paint:

• “Turtle Wax” Car Wash and Cleaner

• “Turtle Wax” Rubbing Compound

• “Orange Clean” cleaner

CAUTION: SOME OF THESE PRODUCTS

ARE AGGRESSIVE. USE CARE NOT TO RUB

THROUGH THE PAINT.

INSPECTION

Inspect your garage door once a year. More often if it

has high cycles or operates in a harsh environment.

CHECK FOR THE FOLLOWING:

• Door: General condition, seals the floor, square in

the opening, smooth operation, rope (if installed)

not frayed, spring tension-door balances okay

• Weather strip: General condition, seals the door

• Fasteners: General tightness and security of all

fasteners and parts

• Hinges: Broken, general wear, loose

• Rollers: General wear

• Cables: Fraying, attachment to bottom fixture,

wrapping properly on the drums

• Springs: General condition, mounting hardware

all secure, condition of shaft, bearings, drums,

and center bearing plate

• Track: Bent, loose, alignment

• Back hang: Secure

• Operator: Check the reversing functions of

the operator according to the manufacturers

instructions

PAINTING

Should you decide to repaint your garage door we

would recommend:

• Clean the surface thoroughly with Tri-Sodium

Phosphate, Soilax, Spic & Span, or a similar

product.

CAUTION: DO NOT USE HARSH SOLVENTS

SUCH AS LACQUER THINNERS OR

MINERAL SPIRITS. THESE MAY CAUSE

PAINT PEELING AFTER THE NEW

TOPCOAT IS APPLIED.

• Scrub surface with a brush and sponge. Rinse

with clear water and allow to dry.

• If the door has ever been waxed it is imperative

that all wax is removed.

• If damage has occurred and the galvanized

substrate has been compromised it will be

necessary to treat these localized areas with

a rust inhibiting primer. See your paint store

professional for a suitable product.

• Scuff the door surface with a Scotch-Brite pad.

Clean the door again as required.

• Top coat with a quality acrylic latex exterior

paint. Apply per manufacturers instructions.

Be aware that re-painting your door does

affect your warranty. See the warranty for

details.

Page 32

www.midlandgaragedoor.com

Last Modied: September 7, 2017

RESIDENTIAL

ThermoGuard

™

, ThermoSteel

™

, Series 24

• Midland warrants these steel garage door sections

against rust through, paint ﬁnish cracking or peeling

to the original purchaser for as long as they own the

building in which the doors were installed.

• All other components except springs are warranted

for 5 years.

Overlay

• Midland warrants these steel garage door sections

against rust through, paint ﬁnish cracking or peeling

to the original purchaser for as long as they own the

building in which the doors were installed.

• Midland warrants the Smart Trim Overlay Boards

against pulling off from the sections to the original

purchaser for 5 years.

• Midland warrants the Smart Trim Overlay Boards

against rot, buckling and surface defects to the

original purchaser for 10 years.

• All other components except springs are warranted

for 5 years.

FullView

• Midland warrants these aluminum garage door

sections against rust through, paint ﬁnish cracking or

peeling to the original purchaser for 5 years.

• All other components except springs are warranted

for 5 years.

TS-138, ValuCraft Plus, Series 26

• Midland warrants these steel garage door sections

against rust through, paint ﬁnish cracking or peeling

to the original purchaser for 25 years.

• All other components except springs are warranted

for 2 years.

COMMERCIAL

2” & 3” ThermoGuard

™

, 2” & 3” EnergySaver

™

, CS20

and CS24

• Midland warrants these steel garage door sections

against rust through, paint ﬁnish cracking or peeling

to the original purchaser for 10 years.

• All other components except springs are warranted

for 2 years.

• Midland warrants components in a high cycle

application for 1 year.

GENERAL

• Midland warrants the 3” EnergySaver

™

sections used in harsh

environments to the original purchaser for 1 year. No other section

models are warranted when used in a harsh environment application.

• Midland warrants the harsh environment component package

for 1 year.

• Midland warrants springs in all applications for 1 year to the

original purchaser.

• Midland warrants all its ThermoSteel

™

, EnergySaver

™

and

ThermoGuard

™

sections against delamination for a period of 10 years

to the original purchaser.

COLORSELECT

™

• Midland’s ColorSelect

™

shall be warranted against cracking,

blistering, ﬂaking or peeling to the original purchaser for a period of 5

years under normal use.

• Midland warrants to the original purchaser against aggressive color

fade which alters the color of the product more than 5 Delta E units

(as measured on a cleaned surface and measured per ASTM D2244)

for a period of 5 years.

This warranty excludes the following:

1. Deterioration due to rust resulting from damage to the garage door

section caused by ﬁre, other accident or casualty, vandalism, harmful

fumes or chemicals, condensation or occurring as a result of any

physical damage.

2. Failure of paint if any top coatings are applied to factory paint.

3. Onsite labor.

4. Freight charges.

5. Scratches or dents occurring after pick up or delivery from Midland.

6. Damage caused by improper installation, maintenance or product

alteration.

7. Damage caused by misuse, abuse or accident.

8. Delamination as a result of a heat source too close to the garage

door sections (eg heaters, lights, etc.)

9. Wear from normal operation.

10. The warranty of the manufacturer shall be limited to the repair or

replacement only for such parts which may be acknowledged by the

manufacturer to be defective.

To make a claim under this warranty contact your Midland dealer.

A written claim accompanied by proof of purchase must be submitted

within 30 days of discovery of the suspected defect. Midland may at its

discretion send a representative to inspect the defective part and/or

may request that the defective part be returned to the factory freight

pre paid.

No warranty extends to consequential or incidental damages. All

other express or implied warranties including any implied warranty of

merchantability or implied warranty of ﬁtness for purpose are hereby

expressly excluded.

Midland warrants its products to be free from defects in materials and workmanship as follows:

Limited Warranty

This warranty applies to doors purchased after July 1, 2017