5
The Video Distribution Guide to Captions
Not only is captioning a best-practice, but it’s
even required by law for most major distributors.
What Are the Captioning Requirements?
There are countless accessibility reasons to
include captions with your content—and many
instances where the law requires it.
The Americans with Disabilities Act (ADA) of 1990
requires that any media presentation played in a
public place have captions. These requirements
have found their way into streaming services like
Netflix and Hulu, where closed-captions are now
included for all their video content.
The Rehabilitation Act of 1973 contains
Amendment 508 which governs how electronic
media must be captioned, especially in education.
The 21st Century Communications and Video
Accessibility Act (CVAA) was passed in 2010
which states that anything that has ever been
broadcast on television must be closed-captioned
by law. The act includes rolling deadlines to
allow content managers to catch up on their
backlogged content.
Video producers have 45 days after posting
content to add captions. However, if your content
has never aired on television, then this law doesn’t
apply. Still, many individual vloggers, social
media personalities, and major media companies
choose to follow these rules anyway out of simple
respect for members of their audience.
What Are Captioning Best Practices?
Plain and simple, you need to include captions
for all of your audio and video content. Whether
you plan to air it on television, stream it on Netflix,
or upload it to YouTube, it’s in your audience’s
best interest to have captions available for them.
The best distribution strategy for pre-recorded
content is to have accurate captions ready to go
for all your distribution channels.
What are the audience expectations?
Your audience (and not just those who are deaf
and hard-of-hearing) expects closed-captions to
be available and accurate for all video content.
This means they’re not only expecting the option
to turn on captions but also that they won’t be
auto-generated and full of errors.
This means you can’t rely on auto-generated
captions in your distribution strategy. You need
professional, accurate, and well-formatted captions
for everything you publish.
Great captions will not only guarantee your content
meets accessibility needs but in turn, will add value
to your content and your production as a whole with
audience confidence and appreciation.
Pro Tip
Don’t rely on auto-generated captions from
online video platforms. They’re not accurate
enough to meet accessibility standards for
your audience and editing them can take a
long time. Get professional transcriptionists
for your caption services. Your audience will
appreciate your stellar content accompanied
by high-quality captions.
Every one of my movies needs
closed captions to be put up on
every streaming platform. And
without closed captions, the
movie loses a lot of revenue.”
— Video Distributor