Series

091416-511445

User's Manual

For the most recent version of this manual please visit

http://www.primera.com/manuals.html

Series

Notices: The information in this document is subject to change without notice. NO WARRANTY OF

ANY KIND IS MADE WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO,

THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR

PURPOSE. No liability is assumed for errors contained herein or for incidental or consequential

damages in connection with the furnishing, performance, or use of this material. This document

contains proprietary information that is protected by copyright. All rights are reserved. No part of

this document may be photocopied, reproduced, or translated into another language without prior

written consent.

Trademark Acknowledgments: Windows is a registered trademark of Microsoft Corporation.

All other trademarks are the property of their respective owners.

Printing History

FCC Compliance Statement: This device complies with part 15 of the FCC rules. Operation is subject

to the following two conditions: (1) this device may not cause harmful interference, and (2) this device

must accept any interference received, including interference that may cause undesired operation.

For Users in the United States: This equipment has been tested and found to comply with the limits

for a Class A digital device, pursuant to Part 15 of the FCC Rules. In a domestic environment this

product may cause radio interference, in which case the user may be required to take adequate

measures. This equipment generates, uses, and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to radio or television reception, which

can be determined by turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

• Re-orient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver

is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Use of shielded cables is required to comply with the Class A limits of Part 15 of the FCC Rules.

You are cautioned that any changes or modifications not expressly approved in this manual could

void your authority to operate and/or obtain warranty service for this equipment.

For Users in Canada: This digital apparatus does not exceed the Class A limits for radio noise for

digital apparatus set out on the Radio Interference Regulations of the Canadian Department of

Communications. Le present appareil numerique n'emet pas de bruits radioelectriques depassant

les limites applicables aux appareils numeriques de la class A prescrites dans le Reglement sur le

brouillage radioelectrique edicte par le ministere des Communications du Canada.

CA PROP 65 WARNING:

This product contains a chemical known to the State of California to cause cancer. (California law

requires this warning to be given to customers in the State of California.)

CAUTION!

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THE UNIT TO RAIN OR

MOISTURE. TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE EXTERIOR

PANELS. NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED

SERVICE PERSONNEL. OPERATE THE UNIT WITH ONLY THE PROPER ELECTRICAL

SPECIFICATIONS AS LABELED ON THE PRINTER AND AC ADAPTER.

CAUTION!

THIS PRODUCT CONTAINS A LASER DIODE OF A HIGHER CLASS THAN 1. TO ENSURE

CONTINUED SAFETY, DO NOT REMOVE ANY COVERS OR ATTEMPT TO GAIN ACCESS TO

THE INSIDE OF THIS PRODUCT. REFER ALL SERVICING TO QUALIFIED PERSONNEL. THE

FOLLOWING LABEL APPEARS INSIDE YOUR UNIT:

CLASS 1 LASER PRODUCT LASER KLASSE 1

CAUTION!

USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER

THAN THOSE SPECIFIED HEREIN MAY RESULT IN HAZARDOUS RADIATION.

Table of Contents

Section 1: Getting Started ...................................................................................... 1

A. Note on Model Differences .....................................................................2

B. Choosing a Good Location ......................................................................2

C. Unpacking and Inspection ......................................................................3

D. Identifying the Parts .................................................................................4

E. Loading Media ..........................................................................................6

F. Installing Ink Cartridges ..........................................................................7

G. Setup the Kiosk Bin ..................................................................................9

Section 2: Creating Discs ..................................................................................... 10

A. Tutorial: Copy a Disc (PRINT ONLY FOR AUTOPRINTER USERS) .....10

B. Using PTPublisher ..................................................................................13

B1. Project Types ....................................................................................13

B2. Steps to Any Project ........................................................................15

Step 1: Add Data ..............................................................................15

Step 2: Add Print .............................................................................16

Step 3: Start Project (Summary - Settings) ....................................... 18

B3. Publisher Status ...............................................................................21

B4. Backup Project (PC Disc Publisher Only) ........................................22

B5. Rip Audio (PC Disc Publisher Only) ................................................25

B6. PTProtect (PC Disc Publisher Only) .................................................26

C. Creating a Print Label Using SureThing (PC) ....................................27

D. Creating a Print Label Using Disc Cover (Mac) .................................28

E. Advanced Printer Settings .....................................................................32

F. Printer Utilities and Cost Estimator .....................................................35

G. Using Other Graphics Programs .........................................................38

Section 3: Maintenance and Troubleshooting ................................................. 39

A. Interpreting the Publisher’s Indicator Lights ..................................... 39

B. Internal Blue LED Lights .......................................................................40

C. Transporting the Publisher ....................................................................40

D. Poor Print Quality - Cleaning the Cartridge ....................................... 41

E. Technical Support ....................................................................................46

Section 4: Technical Specifications .................................................................... 47

Index ........................................................................................................................48

iii

Getting Started 1

Section 1: Getting Started

THANK YOU…

...for purchasing a Bravo 4200 Series Disc Publisher. Bravo is

the perfect all-in-one solution for producing professional

looking discs. A wide variety of disc formats are supported,

including audio CDs, DVD Video, data discs and more.

Operation is simple and completely automatic once a project

has been started.

To begin using your Disc Publisher, please read this manual

carefully. This Operator's Manual is a complete step-by-step

guide to quickly and easily create discs with your new Optical

Disc Publisher.

A separate Help file is provided with your Publisher that

explains the operation of the PTPublisher Software. Click

the icon in the software to access the help file.

NOTE ON TERMS AND CONVENTIONS:

From this point forward, the following terms and conventions

will apply:

The Bravo 4201, Bravo 4202 and Bravo 4052 Disc Publisher will

be abbreviated simply as the Publisher. The Bravo 4200

AutoPrinter will be refered to as the AutoPrinter.

Optical discs, which can include many different types of discs

including CD-Rs, CD-RWs, DVD+/-Rs, BDRs and more are all

referred to as CDs or discs. Please note that in order to copy

and record BDRs, you will need to have purchased the Blu-ray

version of the Publisher.

2 Getting Started

A. NOTE ON MODEL DIFFERENCES

The Bravo 4200-Series comes in seven different models including:

• Bravo 4052 (1 DVD Drive) Burns and Prints CD, DVDs and

DVD-DL, 50 disc capacity, No Kiosk, No Network

Software.

• Bravo 4052 BLU (1 BDR Drive) Burns and Prints CD, DVD,

DVD-DL, BDR and BDR-DL, 50 disc capacity, No Kiosk.

• Bravo 4200 AutoPrinter (No Drives) Print Only, 100 Disc

Capacity with Kiosk - See Section 3A, C and D.

• Bravo 4201 (1 DVD Drive) Burns and Prints CD, DVDs and

DVD-DL, 100 Disc Capacity with Kiosk.

• Bravo 4202 (2 DVD Drives) Burns and Prints CD, DVDs

and DVD-DL, 100 Disc Capacity with Kiosk.

• Bravo 4201 Blu (1 BDR Drive) Burns and Prints CD, DVD,

DVD-DL, BDR and BDR-DL, 100 Disc Capacity with Kiosk.

• Bravo 4202 Blu (2 BDR Drives)Burns and Prints CD, DVD,

DVD-DL, BDR and BDR-DL, 100 Disc Capacity with Kiosk.

These instructions are written to apply to all models. For

example there are no special instructions for burning Blu-ray

Discs

if you have a Blu-ray model. The software simply

recognizes that you have Blu-ray capable drives and adds

the BDR media type to the list of available media to burn.

Important Note: The Blu (Blu-ray) units require a USB 3.0 port for the

fastest possible burn speeds.

B. CHOOSING A GOOD LOCATION

• Place the Publisher in a location with adequate air

circulation to prevent internal heat build up. You will

need at least 24" (61 cm) of overhead space to allow the

top cover to open freely.

• Do not place the Publisher near heat sources such as

radiators or air ducts, or in a place subject to direct

sunlight, excessive dust, mechanical vibration or shock.

Getting Started 3

C. UNPACKING AND INSPECTION

While unpacking your Publisher, inspect the carton to ensure

that no damage has occurred during shipping. Make sure that

all supplied accessories are included with your unit.

The following items should be included:

• Optical Disc Publisher

• Gray Plastic Input and Output Bins

• Power Cord

• Kiosk Bin (Not included with 4052 models)

• CMY Cartridge

• QuickStart Installer Disc

• USB 3.0 Interface Cable (Black)

• Warranty Card

• This Operator's Manual, Quick Start Guide and Other

Printed Information

Save the carton and packing materials. They will come in

handy later if you ever need to transport the Publisher and/or

any of its parts and accessories.

Not included with

4052 model.

4 Getting Started

D. IDENTIFYING THE PARTS

Front Panel and Top

This illustration shows the Bravo 4102, its Control Panel,

Buttons, LED indicator lights, Input and Output Bins and

other components.

The Robotic Disc Transporter moves discs from the Input Bin,

to a CD/DVD Recorder, to the printer, and finally to the

Output Bin.

The CD/DVD Recorder is automatically loaded and unloaded

by the Publisher's Robotic Disc Transporter.

The Recorder Tray Button manually opens or closes the

Recorder Tray. In normal operation, the in/out movement of

the Recorder Tray is controlled automatically and this button is

not used.

Reject/Kiosk Area

CD/DVD Recorders

Front Cover

Control Panel /

Status Lights

Ink Cartridge

Carrier

Robotic Disc

Transporter

Output Bin

Power Button

Ink Cartridge

Button

Input Bin

Recorder Tray

Button

Getting Started 5

The Control Panel contains LED Status Lights and Buttons to

control the Publisher. The LED Status Lights indicate that

Power is ON. They also blink in certain patterns to indicate an

error or other condition of the Publisher. See Section 4 for a full

explanation of the LED Status Light conditions.

The Power Button turns the Publisher's power ON and OFF.

When the front cover is opened, the Ink Cartridge Button

is used to position the Ink Cartridge Carrier for easy ink car-

tridge replacement. When the front cover is closed, pressing

the Ink Cartridge button will open or close the Printer Tray.

The Input/Output Bins are situated under the top cover of the

Publisher. The bins will hold up to 50 discs. The right-side bin

is the Input Bin for blank media; the left-side bin is the Output

Bin for finished discs.

The Reject Area is where discs are dropped if they do not pass

a software verification test. The discs slide down the ramp out

in front of your Publisher.

The Front Cover is a durable plastic cover that will protect the

Publisher from dust and interference.

The Ink Cartridge Carrier holds the CMY cartridge.

Rear Panel

This illustration shows the input ports and the power switch

found on the rear panel of the Publisher:

The USB 3.0 Port is connected to an open USB 3.0 or 2.0 port

on your PC with the USB 3.0 cable, included with your

Publisher.

Note: For maximum speeds during Blu-ray burning, your computer should

have a USB 3.0 port.

Power Input Port

Power Switch

USB 3.0 Port

6 Getting Started

The Power Input Port connects to the included power cable.

The internal power supply is auto-switching in the range of

100-240v.

The Power Switch shuts off all power to the Publisher.

E. LOADING MEDIA (DISCS)

NOTE: Your Publisher can print directly onto virtually any brand of inkjet

printable-surface CD/DVD media. However, different brands of discs

have different printable coatings. Because of this, you may need to

adjust the printer driver settings to accommodate your specific

brand of CD/DVD media. Refer to Section 2B.2 and 2E for further

printer driver information.

Due to the wide variety of printable-surface CD/DVD media,

you may find that certain brands of discs provide higher print

quality than others. For maximum print quality, use CD/DVD

media authorized by Primera.

Refer to the following steps when loading discs into the

Publisher:

• Open the front cover of the Publisher

Getting Started 7

• The Publisher will automatically position the cartridge

carrier and Robotic Disc Transporter to the center position

allowing for easy access to the bins.

• Load the Input Bin (the bin located on the right-hand side

of the Publisher) with 50 blank discs and place the bins on

the mounting pegs.

F. INSTALLING THE INK CARTRIDGE

1. With the cover open, press the Ink Button (left button) to

move the Ink Cartridge Carrier to the load position.

2. Open the cartridge cover by pressing down on the tab.

8 Getting Started

3. Remove the ink cartridge from its packaging. Slowly

remove the tape covering the cartridge's print head.

4. Insert the ink cartridge into the carrier, copper end first and

snap the cartridge cover in place.

5. Close the Publisher's front cover.

6. You will be prompted to align the cartridge in PTPublisher

as soon as the software is opened. Follow the procedures

displayed on screen.

Note: An alignment print is required every time you install a new

cartridge. The software will always prompt you to align the

cartridges. Make sure there is an unprinted disc in the bin for this

alignment.

Getting Started 9

G. SETUP THE KIOSK BIN (NOT INCLUDED WITH

4052 MODELS)

Kiosk Mode allows you to use both of the Publisher's Bins as

input, doubling your disc capacity from 50 discs to 100 discs.

In this mode, the finished discs will be deposited through the

front "reject area" of the Publisher. In Kiosk mode all discs

would be ejected in this manner. Rejects can be identified in the

stack because they will not be printed. Refer to the following

Kiosk Kit installation instructions.

• Attach the Output Bin

Holder as shown, aligning

the Locating Tabs on the

Output Bin Holder with

the Slots located on the

underside of the Publisher

allowing the holder to

hang off the edge of the

table. Notice the slots do

allow for adjusting the

position of the output bin.

If your discs are not fall-

ing into the bin, you will

be able to move the bin

slightly to align it.

 • Place the Output Bin on

the Output Bin Holder as

shown.

To enable Kiosk Mode, Open

PTPublisher - select Options

from the Tools menu - find the

Options tab - now check the

Kiosk Mode box. On a Mac,

Kiosk Mode can be enabled in

the Robot Options menu.

Slots

Locating Tabs

10 Creating Discs

Section 2: Creating Discs

There are two main components to creating discs, printing and

burning. For PC, SureThing CD Labeler is used to design the

image to print on the disc. For Mac, Disc Cover is used to

design the image to print on the disc. For Mac and PC,

PTPublisher controls the recording and allows you to select the

image to be printed to your discs.

A. TUTORIAL: COPY A DISC (PRINT ONLY FOR

AUTOPRINTER USERS)

Note: PTPublisher functions virtually the same on both Mac and PC.

Every effort was made to make them look and function the same.

However, due the unique benefits and limitations of both operating

systems there are subtle differences. Where important, those

differences will be highlighted. In general, these instructions will

apply to both the Mac and PC editions.

Note for AutoPrinter Users: Start at step 4 after choosing Print Only from

the project start window.

There are three basic steps to any project. 1. Add Data 2. Add

a Print File. 3. Set the number of copies and adjust options

(Summary). The instructions below explain how to do the

most common project - A Copy Project.

A Copy Project can be used to copy any CD, DVD, DVD-DL or

Blu-ray master. This job type reads the master disc from the

Disc Publisher drive to the hard drive of your computer. The

master is stored in the Global Image format (*.gi) in a

temporary location on your computer. PTPublisher uses this

temporary file to make all subsequent copies that are

requested. The master disc is read only once to create the initial

temporary file.

Recommended for: All CD, DVD or Blu-ray content or disc

types (Audio CD, Data CD, Software Install Disc, Video CD,

DVD Video, Blu-ray Video: CDR, DVD-R, DVD+R, DVD-ROM,

DVD+DL, DVD-DL, BDR, BDR-DL, etc.). This is best used for

single runs where you will not need to make additional copies

of the master disc at a later time.

This project requires a master disc. If you do not have one

use another project type. (See Section 3B)

Creating Discs 11

1. Select Copy Project from the Starter Window or the New

Project Panel on the left side of the screen. Step one of the

Copy Disc wizard will be displayed.

2. You will be prompted to place the disc you would like to

copy into the drive inside the Disc Publisher. The tray door

will open automatically. Place the disc in the drive and

click OK.

3. The Publisher will close the drive and read the contents of the

disc. It will display disc type (CD/DVD) and show the size of

the disc in Megabytes. Verify this information is correct and

click the next arrow to continue.

AutoPrinter users Start here after choosing Print Only

from the Project Start Window.

4. Select the print label file by clicking the select a label

button. When you have selected a print label file, click the

next arrow. There are several ways to select a print file. See

the explainations below for more information.

For any job type you choose you will be prompted to select

a label file to print. You may select an existing label, create

a label or choose to print nothing. Simply click the next

arrow to print nothing on the disc. Otherwise follow the

steps below.

4A. Select a Label

1. Click the browse button to open a browse window to

choose your print file.

2. Double Click on the file to add it to your project. You

may add any BMP, JPG, TIFF, SureThing (PC) or Disc

Cover (Mac) file. SureThing or Disc Cover files are

automatically formatted correctly. All other file types

should be 4.72" x 4.72" square. For best print quality the

image resolution should be at least 300 dpi.

12 Creating Discs

4B. Create a Label

1. Click the Create a Label button to open the SureThing

CD Labeler or Disc Cover program. These programs

will allow you to create a label.

2. Follow the instructions in Section 3 D or E to create a

label using SureThing or Disc Cover.

3. Once you have designed the label, save it and close the

program. A message will appear asking if you would

like to use the label file you just created in your current

project. Click Ye s to use it in your project. Once you

choose your label a preview will be displayed.

5. After selecting your label to print it is important to check

the Printer Settings. These settings are dependent upon the

specific discs you are using. Each disc (media) brand or

type has a different sized non printable outer margin or

inner diameter. It also has a different printable surface.

For Primera TuffCoat branded discs simply choose your

media from the drop down list, the settings will be

adjusted accordingly.

Inner Diameter and Outer Margin (Printable Area).

If you have other media, you may need to measure the

unprintable outer margin and the inner diameter with a

clear millimeter ruler to find the correct size to input here.

For the outer margin, measure from the edge of the disc to

the beginning of the

white printable surface.

For the inner diameter

measure from one side

of the unprintable hub

to the other. The

unprintable inner

diameter will almost

always be larger than

the center hole of the

discs (15mm).

Creating Discs 13

Print Quality. All Primera media is automatically defaulted

to the best print quality. Other media may also accept the

best quality setting. However, with some media you may

have to print at a lower print quality to eliminate

smudging and bleeding. Some lower quality media cannot

hold all of the ink that is printed at the highest quality

settings.

Click the next arrow.

6. The third and final step of any project is the summary

screen. On this screen you can review the data and print

selected for the project, set the number of copies, adjust

burn options and name the job. Click the Options button

to access burn speed and other options. If you do not

adjust the project options, optimal settings will

automatically be selected for you.

Click the "Go" button to start the job.

B. USING PTPUBLISHER

PTPublisher allows you to record and print CDs, DVDs, and

BDRs (Blu-ray) using a variety of project types described

below. When the software is opened these projects will be

available from the main starter menu. At any point you can

access these project by clicking the project in the New Projects

area on the left.

B1. Project Types

Note: “Print Only” Project is the only project available for AutoPrinters.

Copy Project

A Copy Project can be used to copy any CD, DVD, DVD-DL or

Blu-ray master. This job type reads the master disc from the

Disc Publisher drive to the hard drive of your computer.

The master is stored in the Global Image format (*.gi) in a

temporary location on your computer. PTPublisher uses

this temporary file to make all subsequent copies that are

requested. The master disc is read only once to create the

initial temporary file.

14 Creating Discs

Recommended for: All CD, DVD or Blu-ray content or disc

types (Audio CD, Data CD, Software Install Disc, Video CD,

DVD Video, Blu-ray Video: CDR, DVD-R, DVD+R, DVD-ROM,

DVD+DL, DVD-DL, BDR, BDR-DL, etc.). This is best used for

single runs where you will not need to make additional copies

of the master disc at a later time.

This project requires a master disc. If you do not have one

use another project type.

Data Project

A data disc project allows you to create a data disc on a CD,

DVD or BDR using files on your hard drive. You can replicate

the file structure on your hard drive or you can create your

own customized file structure.

Recommended for: Creating software installation discs, or data

discs containing image files, presentation files, PDFs,

documents, MP3s or any other file type. Data discs can

generally ONLY be read by computers.

Audio Project

This project allows you to create an audio CD using WAV, MP3,

AIFF or WMA files. Note: this procedure is not for copying

already created and mastered original audio CDs. If you have

already created a master audio CD in another application or

this application and you would like to make additional copies,

please use the Copy project.

Recommended for: Creating Audio CDs.

Video Project

This project involves extracting the Audio_TS and Video_TS

folders from the master DVD or directing your DVD authoring

software to output into Audio_TS and Video_TS folders instead

of burning a master disc. For Blu-ray Video, this method

involves extracting the Blu-ray folders from the master DVD

or directing your Blu-ray authoring software to output into

Blu-ray folders instead of burning a master disc. Note: The

PTPublisher software was not meant for authoring DVDs or

Blu-ray. You must use another software to burn a master DVD

first. Make sure that disc plays and the menus work on all

systems. You may also copy a master DVD using Copy Project

or Image Project. However, the video project is the

recommended method since it is faster and more reliable.

Creating Discs 15

Recommend for: Situations where you are having compatibility

problems with the formatting created by the DVD/Blu-ray

authoring software or with the media type of the master disc.

This method removes some potentially complicating variables

from the DVD/Blu-ray Video creation process. This method

eliminates the need for a master disc. Error or incompatibilities

can be introduced into your master by the drive burning the

master, the disc the master is burned on or the software

burning the master. Instead masters can be stored on a large

hard drive. This allows you to burn additional copies at any

time without locating the master. If a backup strategy is

employed, hard drive storage is more reliable over the long

term since it is not susceptible to scratching like a master disc.

Image Project

The Image Project allows you to copy any CD, DVD, or BDR

master. A disc image is an exact copy of your disc that you can

save on your hard drive for later use. You can use an existing

image or create an image and then use it in the project. The

master disc is read from the specified drive to the hard drive of

your computer. The master is stored in the Global Image

format (*.gi) in a user specified location on your computer.

PTPublisher uses this file to make all subsequent copies that

are requested. The master disc is read only once to create the

initial file.

Recommended for: All CD, DVD or Blu-ray content or disc

types (Audio CD, Data CD, Software Install Disc, Video CD,

DVD Video, Blu-ray Video: CDR, DVD-R, DVD+R, DVD-ROM,

DVD+DL, DVD-DL, BDR, BDR-DL, etc.). This is best used for

jobs that are repeated on a regular basis where you will need

to make additional copies of the master disc at a later time.

This project type stores the master on your hard drive. This

saves the time it takes to read in the master and reduces the

possibility of defects being introduced into the master disc.

B2. Steps to any Project.

Step 1: Add Data

Depending on your job type this step will be different. You

may choose your master, choose data on your hard drive,

choose tracks to your audio CD, choose your disc image or

DVD or BDR video folders.

16 Creating Discs

On most job types a volume label can also be created at this

step. This is the label that will appear when this disc is

inserted into a computer drive.

When you have selected the data you would like to burn click

the next button.

Step 2: Add Print

If you want something printed on your disc, this is where you

choose an existing label or create it. Follow these steps.

To Select an exiting label:

1. Click the browse button to open a browse window

or drag and drop files to the print file box or click the drop

down arrow to choose previously used labels.

2. Choose any supported file types of JPG, BMP, TIFF,

SureThing (PC), or Disc Cover (Mac). Files should be

4.72"(120mm) square. For best print quality the image

resolution should be at least 300 dpi. Non-conforming files

will be stretched or increased in size to fill the full size of

the disc.

3. Once the print file is selected a preview will be displayed.

Creating Discs 17

4. At this point you may choose to move on to the next step by

clicking the next arrow. However, there are print quality

and print area settings that you may want to adjust.

5. Several preset media types that correspond with the media

available at our webstore can be selected from the Media

drop down box. When you select a media type from this

box the Print Quality, Outer Margin and Inner Diameter are

automatically adjusted to fit that media.

6. To manually set these settings simply edit them. The media

type will automatically change to Custom. You can save

your adjusted settings by typing the name of the profile and

clicking Save. This name and the associated settings will

now be available to choose in the media drop down box.

Below is a description of each of the available settings.

• Quality. There are several choices here that correspond to

the speed of the print and the saturation of the image.

Higher quality = slower print speed and more vibrant and

crisp prints.

• Outer Margin. Discs from other manufacturers vary widely

regarding how far the printable surface extends to the edge

of the disc. Measure the distance from the edge of the disc

to the start of the white printable area. This will be between

0 and 2 mm in increments of 0.1mm.

• Inner Diameter. Discs from other manufacturers vary

widely regarding how far the printable surface extends to

the inside of the disc. Measure the distance from one side of

the inner unprintable center hub to the other. This will be

between 15 mm and 50 mm displayed in increments of

0.1mm.

To Create a new label:

1. Click the Create Label button.

2. The label design application SureThing (PC) or Disc Cover

(Mac) will open.

Design your label using the included backgrounds and

clipart. You may also add your own image. Add text and

any other design features.

3. Save your label by going to the File menu - Save as.

18 Creating Discs

4. Close SureThing or Disc Cover.

5. You will be asked if you would like to use the label you just

created in your current project. Click Yes.

6. You may now choose to adjust print settings as described

above.

Step 3: Start Project (Summary - Settings)

In this step you can verify data and print information and set

the number of copies. Optionally you may choose to edit burn

settings. However, the default settings are optimized to give

you the best quality burn. Simply click “Go” to start the job.

Below is a summary of all available options:

Project Summary

This areas displays information about the data you have

chosen, a thumbnail and file name of the print file you have

chosen and picture and description of the Disc Publisher

Robot you have chosen. If any of this information is incorrect,

use the back arrow at the bottom of the screen to go back to the

appropriate window to correct it.

• Change Robot. This is only available with multiple robots

connected. Click it to change the robot to which this project

will be sent.

• Drives. With multiple drive units connected you can choose

to burn to both drives or only the top drive or only the

bottom drive. This is useful if one of the drives is starting to

wear out and is producing rejected discs. You can simply

stop using that drive until you are able to replace it.

• Protect Video with PTProtect (PC Only). This is only

available in the DVD Video and ISO image Project with

purchase of PTProtect USB dongle. See the PTProtect

Section 3B.6 for more information.

• Save Project. On a Mac, at the top of the summary window

you can type the name of your job and then click save to

save it anywhere on your computer. For PC, you can save a

project at any time by opening the file menu and choosing

Save Project.

Creating Discs 19

A project file is a small file that holds the locations of files to

be burned, the location of the print file to be printed, and

any specific project settings such as burn speed and number

of copies. Note: A saved project file does not include the

data to be burned or the print file to be printed. If these files

are moved or deleted, the project file will need to be edited

to reflect these changes.

• Schedule Project. Click this button to schedule this job to

run daily weekly or monthy at a specific time. For more

information on this topic see Section 3B.5.

Project Options

For any job type you can click on the Options button for

additional options for that job. Below is a description of all

Project Options. Not all options are available for all Project

Types. If the options are not available for the chosen project

type, they will be hidden. If you would like these settings to be

the default for all projects of this type click "Save as Defaults".

• Recording Speed. Set the recording speed with this option.

The fastest recording speed is determined by the lowest

maximum speed of the blank media or the drive. For

example: The "fastest" speed in a 20x max drive with 16x

max media would burn at 16x. In many cases a slower

speed should be selected to achieve the least number of

rejected discs.

• Recording Type.

Track-at-Once. This is the default. For track at once, the laser

is turned off after each track, which produces a two-second

gap. The track-at-once feature, enables songs and data to be

written at different intervals. The lead-in sectors that are

written at the beginning of each session contain the location

where additional data can be placed on the disc.

Disc-at-Once. If this option is checked, the lead-in, all the

tracks and lead-out are written in same action. The laser is

kept on for the entire session.

• Closed-Finalized/Open. A closed disc means no additional

data can be added. If the disc is left open additional data

can be added in another session.

20 Creating Discs

• File System. The file system is the method by which the

files and folder are arranged on the burned disc. Joliet is

best for most CD burning applications. UDF 1.02 is best for

DVD burning. UDF 2.6 is used for Blu-ray. The recording

engine can also add a bridge which effectively adds another

file system to the disc. UDF1.02 with a Joliet bridge is the

default.

Most of the differences between file system types relate to

file name length and character restrictions and folder level

depth. ISO is the most restrictive and oldest and UDF is the

least restrictive newest file type. The complete list of

specifications for each is several hundred pages. Macs and

PCs can read both types.

If you would like to make your burned disc compatible

with very old operating systems or other less popular

operating systems use the ISO system.

• Test Record. If this option is checked the recorder tests a

disc for record ability before burning. The drive laser is set

to read power and the entire surface is scanned for errors.

This takes the same amount of time as recording. (DVD+R

media cannot be tested) This option cannot be used in

combination with normal recording or verify.

• Verify. If this option is checked, it compares the copy with

the master bit for bit. If it finds a discrepancy it rejects the

disc. Verify is an extremely high quality standard. If the

disc is audio or video, the disc may still be playable and the

errors may not be detectable by human eyes or ears. This

operation may be useful to verify software installation discs

where it is extremely important to have accurate copies of

all installation files. Checking this option will double the

time it takes to record each disc.

• Set Time and Date to Mastering Time. If this option is

checked, all files on the disc will automatically be set to the

current time and date.

Creating Discs 21

B3. Publisher Status

The status window is automatically displayed when a job

starts. You may also access it at any time by clicking the More

Status link under the picture and description of the robot

connected. Publisher Status is only available if the Publisher

is connected.

• If no errors are present, the green check button will be

displayed with a Ready indication to the left.

• If errors are present a red exclamation button will be

displayed with the error explained to the right. At times the

entire error will not be visible. Click More Status to view

the complete error.

The Status page displays Drive Status, Printer/Robot Arm

Status, and Project Status.

Drive Status shows the current status of the drive during a job.

The recording progress is displayed on the progress bar along

with the total size of the burn and the current amount burned.

Printer/Robot Status shows the current status of the printer if

it is printing or the robot if it is moving discs.

The Project Status area of the Publisher Status window shows

the current status of the job such as what disc number is

printing and burning of the total number of discs to produce.

From here you may also view a detailed log of the current job,

view a log of previous jobs and abort currently running jobs.

To abort a currently running job, click the abort button. The

publisher will finish its current robotic command and then stop

the job.

Queue Project. To queue another project to run after the

current one is finished simply setup the project as you

normally would. When you get to the third step of the project

setup wizard, if a project is currently running a Queue

button will appear instead of a Go button. Click it to

queue the job.

22 Creating Discs

B4. Backup Project. (PC Disc Publishers Only)

To create a new backup project you must setup a data project

and then schedule it. Follow these steps:

1. Choose Data Project from the project starter window.

2. Add the files or folders that you would like to backup.

Typically there will be more data to back up than will fit on

any one CD, DVD etc. If that happens you will receive a

warning message and the data bar at the bottom of the

screen will turn red.

To resolve this issue you may choose to span the data over

several CDs or DVDs or change the media to a different

type with more data capacity.

If you choose to check the span disc box you do not need

to change media type. A Span Report button will appear

which will tell you how the data will be distributed over

the chosen media type.

Regardless of the media type selected for back up projects

it is recommended that span discs be checked to

accommodate future backups of the same files/folders

which may be larger.

Important Note: It is not possible to span a single large file over multiple

discs.

Creating Discs 23

Using the media drop down list, you may also choose to

change the media type to one with more capacity. The

data bar will change from red to green.

Note: Changing the media type only changes the media that the software

expects. It is up to the user to make sure the selected media is

actually in the bin.

3. Once you have selected the data click the next arrow to

add a print file. There is a print template that has been

designed for backup projects. It is recommended that this

template be used. Check the "Use Print Template" box.

Title and description fields will appear below it. Fill out

these fields with information pertaining to the backup

project. Date, time and the number of discs in the backup

set will automatically be printed on the disc. Click the

refresh button to view your changes in the preview.

24 Creating Discs

4. Click the next button to display a summary of the project.

Click Schedule Project to convert this data project into a

backup project. You will be prompted to save your project.

Do not move projects once you have saved them. Always

choose only one copy even if your project will be spanned

across multiple discs.

Once the project has been saved the Schedule window will

appear. Set the frequency of the backup and the time of

day. Click Schedule.

Creating Discs 25

The Scheduled Projects window will appear. Check the

box next to the backup project you would like to run. Click

Run Now to run it for the first time now. Otherwise, the

backup project will proceed at the scheduled time.

You must keep the PTPublisher software open, the Disc

Publisher turned on and the discs loaded for the automatic

scheduled backup to occur. If you would rather not do this

you may also check None on the Schedule window to run

the backup project when you choose. This will add the

backup project to the Scheduled Projects list and allow you

to run it whenever you click the Run Now button.

You can access the Scheduled Projects list at any time

by choosing Advanced Project from the project starter

window. Choose Backup Project from the sub menu.

Here you can view all scheduled projects, edit the project

or change the frequency or time of the automatic backup.

Note: All backup runs are full backups. PTPublisher does not do incre-

mental or differential backups by searching for new or changed data.

B5. Rip Audio CD (PC Disc Publishers Only)

This project allows you to rip music to your hard drive in MP3

or other formats using iTunes



or Windows Media Player.

1. To rip an Audio CD to your iTunes database or Windows

Media Player database choose Advanced Projects - Rip

Project.

2. Choose whether to rip to iTunes or Media Player.

3. Load the blank CDs in the right bin of the Disc Publisher.

4. Click Go to start ripping CDs. Follow any onscreen

prompts regarding settings that must be set before you

begin.

Note: The actual ripping process is completed by iTunes or Media Player.

Please set all settings regarding the rip format (mp3, wav, wma, etc.),

rip location, rip quality (kpbs), etc. in Media Player or iTunes.

26 Creating Discs

B6. PTProtect (PC Disc Publishers Only - Requires separate

purchase of USB dongle)

PTProtect allows you to copy-protect any DVD Video and mass

produce protected discs using the PTPublisher software and a

Primera Disc Publisher.

You can protect an existing Master DVD by first converting it

to an ISO image using PTPublisher or you can protect a DVD

that is stored on your hard drive as VIDEO_TS and AUDIO_TS

folders. Instructions for each of the two methods are found in

the instructions with the PTProtect dongle or in the

PTPublisher software help file.

To protect DVDs you must first insert the PTProtect USB

Dongle (100, 250, 500, 1000 or 5000 protections) into a USB port

on the same computer that the Disc Publisher is connected to.

Once you insert the dongle it will appear in My Computer as

the next available drive letter with a Volume Label as

"PTProtect.”

When PTPublisher is launched the PTProtect option will be

enabled. The number of protections enabled will be visible on

the Summary screen (Step 3) of the DVD Video Project or

Image Project.

Note: You will receive 3 free protections before the USB dongle is

purchased/connected. After the free protections are used the

PTProtect option is still visible but not selectable.

Creating Discs 27

C. CREATING A PRINT LABEL USING SURETHING (PC)

The SureThing Disc Labeler software included with your

Publisher is a great tool for creating professional looking discs.

You can use SureThing's Smart Designs to quickly label a disc,

or easily import your own design in many popular file formats.

The Help section included with the software will provide

complete instructions on all the features in this package. (Go to

the Help Menu - Choose Contents) The following is a tutorial

on creating a basic disc design:

1. Open the SureThing program. Choose the 120mm Disc

Template from the window that appears.

2. Open the background panel

by clicking the arrow on the

background button. Add your

own background to the label by

choosing Select Backgound.

3A. Browse to the location of your

background image. To avoid

skewed or blurry printing make

sure your image is 120mm square and of sufficient

resolution. We recommend 300 dpi.

3B. Instead of your own background, you can also choose from

several included SureThing backgrounds. To choose one of

these images click the SureThing Background button in the

Browse window that appears when you click Select

Background. Also, you can easily toggle through the

backgrounds by using the toggle bar below the label

(pictured below).

28 Creating Discs

4A. Open the text panel by clicking

the arrow on the text button.

Add text by selecting one of the

options below. To create text

that follows the curve of the

disc choose Add Circular Text.

4B. You may also choose from

several SureThing smart designs. These design templates

automatically position your text and use certain text effects

to give your label a professional look. You can easily toggle

through smart designs by using the middle toggle button

on the toggle bar below the label.

5. Finally, open the picture panel

by clicking the arrow on the

Pictures/Clipart button. Add

any logos, graphics or symbols

to the label. These graphics will

appear on top of the background

image. You can size them

appropriately by dragging the corner of the selected

graphic.

6. When you have completed design work save your label by

choosing Save Project in the Actions panel.

D. CREATING A PRINT LABEL USING DISC COVER (MAC)

The Disc Cover Disc Labeler software included with your

Publisher is a great tool for creating professional looking discs

on a Mac. You can use Disc Cover's backgrounds and clipart to

quickly label a disc, or easily import your own design in many

popular file formats.

The Help section included with the software will provide

complete instructions on all the features in this package.

(Go to the Help Menu - Disc Cover PE Help) The following is

an overview of the basic components of the software:

Creating Discs 29

1. Open the software by clicking the Create Label button on

the Add Print File step of PTPublisher. There is no way to

open Disc Cover PE outside of the PTPublisher software.

2. To add a background from Disc Cover, click the Gallery

button on the top tool bar. On the image above, the Gallery

button is the highlighted center color wheel button on the

left side of the top tool bar.

3a. Choose Backgrounds from the drop down box. Click the

design that you would like as your background. Use the

scroll bar to view all of the designs.

3b. You may also select an image or design from your hard

drive as long as it is a supported file type such as tiff, jpg,

bmp or pdf. Go to the Insert Menu - Select Image - Choose

From File…

30 Creating Discs

4. Once your image or background has been selected you can

add text or other design elements using the buttons on the

tool bar or the Inspector. Below is a short description of

each of the important buttons.

• Import - Import song titles from iTunes or pictures for

a collage from iPhoto.

• Gallery - Choose a Disc Cover background or several

backgrounds to make a collage. Create your own

backgrounds and add them to the Gallery.

• Clipart - Choose from a wide selection of categorized

clipart. After selecting this button, click the dropdown

that appears to see all categories.

• Selection - Resize or move text, images or shapes with

this tool.

• Te x t - Create a standard text box.

• Circular Text - Create circular text that follows the

contour of the outside or inside of your disc.

• Zoom - Zoom out or in.

• Color - Change the color of the selected object with

this tool.

• Font - Change the font of the selected text or circular

text object with this tool.

• Inspector - Click this button to open or close the

Inspector window. The Inspector window includes

advanced options that allow you to change the

properties of your template, change size or position of

the objects, add effects, edit transparency, change text

properties and align objects. See the next step for more

information.

Selection

Inspector

ClipartGallery Zoom Font

Import Text Circular Text Color

Creating Discs 31

6. Once you have several objects on screen you may choose to

use the Inspector tool to edit advanced object properties.

Select the objects you would like to edit and then click on

one of the six buttons on the top of the inspector. Four are

shown below. See the description of each to understand

what options are available on each.

• Design Element - Switch to a new template, edit the

current template, create your own.

• Geometry - Precisely move, resize or rotate selected

objects.

• Fill and Shadow (not shown above) - Add shadow,

change thickness or color of geometric objects.

• Image (not shown above) - Add transparency or a

gradient to images, clipart or backgrounds.

• Te x t - Change line spacing, character spacing, fonts,

size, or justifications of any selected text object.

• Alignment - Align or distribute multiple text objects.

7. Many other options such as changing the order of objects,

(send to front, send to back) and exporting in other file

formats are available from the Disc Cover menus which is

visible at the top of the screen when the Disc Cover

application is open and has focus.

8. Finally, save the design by going to the file menu - save as.

Quit Disc Cover by choosing Quit from the Disc Cover PE

menu. PTPublisher will ask you if you would like to use

the design you just saved in your project. Choose Yes.

32 Creating Discs

E. ADVANCED PRINTER SETTINGS

Advanced Printer Settings can be accesed from the Add Print

File Step in either PTPublisher for Mac or PC.

All available settings are displayed in the Printer Settings area

on this screen.

Below is a description of each.

Print Quality

This setting affects the quality and speed of the print. Ink con-

sumption is only slightly increased as you increase the quality.

The default setting of medium is sufficient for most images. If

you are printing large areas of solid color you may find that

you must increase the quality to reduce banding.

Creating Discs 33

Saturation

This option controls the ink saturation of the printed image.

When printing onto the printer manufacturer's TuffCoat media,

this option can be left at its default setting of 100%. When

printing onto other brands of printable media, you may need

to adjust this control in order to optimize the ink saturation for

the printable surface of your specific media. Click on the up

and down arrows to change the ink saturation setting. Lower

numbers reduce the overall ink saturation, while higher

numbers increase it. If discs do not seem to be drying

completely it may be necessary to reduce this value.

Outer Margin

Adjust this value to print all the way to the outer edge of a

disc. This is useful if you are printing full coverage images.

The lower you set this value the farther to the outer edge of the

disc you will print. Please note that with most media the print-

able surface does not extend all the way to the edge of the disc.

Because of this you will not normally set this value to zero. You

may also want to adjust the inner diameter setting. To use the

preset outer diameter setting for Primera media, select the

media type from the drop down box at the top of the printer

settings area.

Inner Diameter

This value changes the size of the non-printed center. Larger

numbers cause the non-printed center to be larger and smaller

numbers make the non-printed center smaller. This number is

incremented by 0.1mm so a change of 10 for inner diameter

changes the diameter by 1mm. Set the diameter to 230 for

Primera TuffCoat media. To use the preset outer diameter set-

ting for Primera media select the media type from the drop

down box at the top of the printer settings area.

34 Creating Discs

Color Mode

Best for Graphics mode is best used for graphical images

where accurate color reproduction is not as essential. Images

printed in this mode will look more vibrant because more ink

is being used to produce them. However, printing images of

people may produce skin tones that have a reddish tint.

Best for Photos mode is best used for photographic images

where accurate color reproduction is very essential. Images

printed in this mode will look lighter than those printed in

Photo mode. Skin tones especially will look more natural in

this mode.

NOTE: Exact color matching of the printed discs to the screen may never

be possible since there are factors that affect this out of the drivers

control. The surface of the disc reacts with the ink in the cartridge to

produce the color. For this reason, when printing the same image to

different types of discs with different surfaces the printed output can

look entirely different.

Printer Tools

Click this button to open the cost estimator, and printer utili-

ties window (Section 2F).

Creating Discs 35

F. PRINTER UTILITIES AND COST ESTIMATOR

The printer utilities and the cost estimator can be accessed by

double clicking the ink levels in the lower right corner of the

screen or by clicking the Tools Menu - Printer Properties.

Cost Estimator

After printing one disc of any design the Cost Estimator can

be used to estimate the cost per discs. Ink cost is automatically

and continuously calculated based on the color cartridge costs

entered. Only the last printed label cost is displayed. For

reference, the print file and date of last print is displayed as

well.

36 Creating Discs

• You will need to Set the Cartridge Cost first before

receiving a cost per disc. Adjust the cartridge costs according

to the actual price paid. The estimate does not take currency

into account so you can assume that whatever value you

entered is displayed in your currency.

• Save a screen capture of the cost by clicking the disc icon.

• Print a screen capture of the cost by clicking the printer

icon.

Important Note: The cost per disc represents the average cost per disc over

an entire run of labels. This means that the per label cost will decrease

and become more accurate as the number of labels printed increases.

This is because the ink that is used for initial job starting cartridge

maintenance is divided into a larger number of labels.

Calibrate the Disc Publisher

Several advanced calibrations can be performed with this

utility. Under normal circumstances you would have no

reason to perform any of the calibrations since all of them are

factory calibrated. However, if the Disc Publisher is having

trouble picking from any location, the calibrations available

here can be used to correct this problem.

Align Cartridge

The Cartridge Alignment prints a test print and then automati-

cally scans the print to configure your printer for bidirectional

printing. It is important to perform this calibration every time

you change a cartridge. If you forget to perform this calibration

you will be prompted to do so before your first print from the

new cartridge.

Center Print Image

NOTE: Your printer comes from the factory pre-calibrated to print the image

to the center of the CD. You can use this adjustment if you need to

fine-tune this location.

If you ever wish to verify your factory-calibrated Vertical

and Horizontal calibration settings, you can run a simple

calibration procedure to assure that your images will be

centered when printed on a CD. To do this, refer to the

following steps:

Creating Discs 37

1. Click Center Print Image in the Printer Settings Window.

2. Click Start Auto Calibration to begin printing the

calibration test print.

3. When the print is complete, rotate disc 180º

and put the disc back in the input bin and

repeat step 2 using the same disc.

4. When the second run of the print is complete,

you should have a test print that looks similar to the

following:

5. Along the Vertical axis of the printed disc, find the number

whose lines touch. For example, in the above illustration,

Enter the number 2 into the Vertical box of the Calibration

window and 0 for the Horizontal axis.

6. Select the OK button. Your images should now be centered

when printed on a disc.

Note: If you think you know what values to enter for the horizontal

and vertical fields you may skip the Auto Calibration and enter the

values directly by clicking Manually Set Values.

-5 -4 -3 -2 -1 0 1 2 3 4 5

5 4 3 2 1 0 -1 -2 -3 4 -5

Horizontal Calibration

Find and enter the number

whose lines tough

(must be the SAME number)

Vertical Calibration

Find and enter the number

whose lines tough

(must be the SAME number)

NOTE:

After printing this image

once, rotate this CD

so the ARROWS point

to the BACK of the printer

and print again.

-5

-4

-3

-2

-1

-2

-3

-4

-5

BACK

38 Creating Discs

Change Cartridge

Select the Change Cartridge button to install a new ink

cartridge or to switch back and forth between previously used

cartridges.

Clean Printhead/Cartridge

If the printer has been idle for a long period of time you may

start to experience some drying of ink in the tiny nozzles that

make up the print head. Clicking this button will cause the

Publisher to pick a disc and place in into the printer tray. The

Publisher will then print a simple pattern that will flush ink

through the nozzles. Multiple cleaning prints may be

necessary! If the nozzles are not fully clear after a few cleaning

prints, it may be necessary to remove the cartridge and

manually clean the print head. See Section 3D.

G. LABEL DESIGN REQUIREMENTS FOR OTHER

GRAPHICS PROGRAMS

Other graphics programs can be used to design labels and

print directly to the Publisher.

When printing and burning through the PTPublisher software

your Publisher will support the following additional stardard

label image file formats: BMP, TIF, JPG, GIF, PNG and PRN.

These formats can be exported from most original graphics

formats such as Adobe Photoshop or Illustrator.

When creating images in other graphics programs we

recommend creating a 4.72 x 4.72 square image that has a

300 dpi resolution.

Maintenance and Troubleshooting 39

Section 3: Maintenance and

Troubleshooting

The Publisher is designed to operate for extended periods of

time with very little attention. In fact, no regular maintenance

is recommended other than cleaning the outside case.

NOTE: Do NOT attempt to oil or grease the Publisher's Robotic Arm shaft

or other components. You will likely cause more harm than good!

Any moving parts are designed to operate for the life of the machine

with no additional lubrication required.

A. INTERPRETING THE PUBLISHER’S INDICATORS

LIGHTS

The Power and Busy LED indicator lights located on the top of

the Publisher can tell you a lot about what is happening inside

the Publisher. To accurately interpret what it means when these

lights are on, off, or flashing, please refer to the following:

Ink Cartridge Power

LED LED Publisher

off on solid Is ready to receive job

on solid on solid Has received a job and is

waiting for the Robotic Disc

Transporter to load a disc

both lights are slowly blinking Waiting for a cartridge to be

alternately with one another installed and the lid to be

closed (See Section 2-A)

both lights are blinking alternately The Publisher is initializing.

followed by only the left light You will see this pattern when

intermittently blinking for the Publisher is first turned on.

approximately 30 seconds Wait until the lights stop

blinking before opening

software or starting jobs.

flashing rapidly on solid The printer tray or ink

cartridge carrier has stalled.

Press the Ink button to retry

the operation.

40 Maintenance and Troubleshooting

B. INTERNAL BLUE LED LIGHTS

The Publisher’s Internal LED lights provide useful light and

also can provide status information.

By default, the lights are set to Flash Enabled. This condition

will flash the internal LED lights off and on during any error

condition.

• A Low Ink Warning error will slowly dim the LED lights.

• A flashing LED light indicates a general system error that

needs attention such as a missing ink cartridge, out of

discs or a mispick. Refer to the PTPublisher software for

instructions on how to correct the problem.

The following internal LED light states can be selected in the

PTPublisher software.

- Flash Enabled (Default) - Errors are indicated in the manner

described above.

- Always On - No errors are indicated.

- Always Off - No errors are indicated.

To access these settings on a PC go to the Tools Menu - Options.

To access these settings on a Mac go the the PTPublisher Menu

- Preferences.

C. TRANSPORTING THE PUBLISHER

To prevent damage to the Publisher’s robotic arm during

shipment, it is important to properly secure it.

To prepare for transport, remove the ink cartridges and disc

holders, close the front cover and then do the following:

1. With the front cover closed, switch off power to the unit.

2. Press and hold the Cartridge Button.

3. While continuing to hold the Cartridge Button, switch on

power to the unit.

Continue to hold the Cartridge Button for five seconds. After

several more seconds, the robotics will undock and the arm

will lower. Power will shut off automatically once the robotics

are in transport position. If you have the cardboard spacer that

was shipped with the unit, replace the spacer inside the unit

and close the cover. If you don't have the cardboard spacer,

secure the arm and cartridges to the sides of the unit with tape

and close the cover.

Maintenance and Troubleshooting 41

D. POOR PRINT QUALITY - CLEANING THE CARTRIDGE

It may be necessary to clean the ink cartridge nozzles if you

notice reduced print quality, or if you suspect a cartridge

nozzle has become slightly dried out or clogged. If the

cartridge has been left out of the printer more than 30 minutes,

the ink in the printhead nozzles may have dried. If you are

having print quality problems, follow the steps below:

1. Before moving on to the next step, ensure that the Ink level

of color cartridge is more than 10%. If ink level is lower

than 10%, replace the cartridge.

2. Try cleaning the printhead using the clean printhead /

cartridges function on the printer tools window. This can

be accessed by double clicking the ink levels in the lower

right corner of the screen or by clicking the Tools Menu -

Printer Properties.

42 Maintenance and Troubleshooting

3. Determine if printing is now acceptable

- After the printer has completed cleaning the cartridge, a

sample will be printed.

- If the sample has missing colors or voids within a color

strip, remove the printhead from the printer and

proceed to step 4.

4. Prepare items needed for procedure.

Disc Publisher 4200 Clean Print

Bad Print - Missing CyanGood Print

A Glass of Water

Two Paper Towels

folded four times each

Maintenance and Troubleshooting 43

5. Soak the paper towels in water for 5 seconds.

Note: Do not squeeze water from paper towels after removing

from water.

6. Place one paper towel on printhead nozzles.

Printhead Nozzles

Place one

paper towel on

printhead nozzles

Gently press

paper towel with

ﬁnger

Leave paper

towel on

printhead nozzles

for 30-40 seconds

44 Maintenance and Troubleshooting

7. Wipe printhead nozzles.

8. Dry printhead.

Remove paper towel

from printhead nozzles

and discard.

Place second paper towel on

ﬂat/hard surface.

Firmly press printhead nozzles

into paper towel and drag

printhead in the direction

indicated.

After wiping the printhead nozzles,

the paper towel should show all three

colors.

If all three colors are present,

proceed to step 8.

If the paper towel doesn’t show all

three colors, then repeat step 7.

If paper towel still doesn't show all

three colors repeating step 7, then

replace the cartridge.

Dry excess water from

printhead. Ensure

printhead contacts are

completely dry. Printer

damage may result if

printhead contacts aren’t

completely dry.

Maintenance and Troubleshooting 45

9. Clean the printhead using the clean printhead/

cartridge utility.

- Reinstall printhead.

- Access the printhead/cartridge clean function

described in step 2.

- To insure all water has been removed from the

nozzles, repeat this step twice.

46 Maintenance and Troubleshooting

10. Verify printhead is now functioning properly by repeating

the print assessment described in step 3.

- After the printer has completed cleaning the cartridge, a

sample will be printed.

- If the 2nd sample has missing colors or voids within a

color, purchase a new color cartridge.

E. TECHNICAL SUPPORT

Contact the technical support via one of the methods listed

below.

Source Location

Primera Knowledge Base www.primera.com/kb

PTPublisher Software Help files Open the software. Click on the

SureThing Software Help files Open the software. Click on the Help

Menu - Contents

Email Support www.primera.com/contactsupport

Phone Support 763-475-6669 (Mon - Fri 8 a.m. - 6 p.m CST)

Disc Publisher 4200 Clean Print

Bad Print - Missing CyanGood Print

Technical Specifications 47

Section 4: Technical Specifications

Model Optical Disc Publisher 4200 Series

Configurations Blu-ray Publisher

DVD+/-R-CDR Publisher

Printing Method Inkjet

Printing Resolution 4800 x 1200 dpi, 2400 x 1200 dpi,

1200 x 1200 dpi, 600 x 600 dpi

Ink Tanks: Single CMY cartridge

Media Types Inkjet Printable Surface CD-R, CD-RW,

DVD-R, DVD RAM, DVD+R, Dual Layer

DVD+R, BDR (BLU models only).

Maximum print width 4.724" (120mm)

Minimum PC System Intel Pentium IV Processor or higher, 1GB

RAM or higher, 10GB or more free hard

drive space, available USB 3.0 port.

Minimum MAC System Intel CPU running OS X version 10.7

or higher, 1 GB RAM, Free hard drive

space of at least 10 GB

Disc Capacity 50 disc input, 50 disc output (default)

100 disc input, 100 disc output - Kiosk

Mode (Kiosk Mode - not included with

4052 models)

Operating Systems Window 7, 8 and 10

Mac OSX Version 10.7 or higher

Interface USB 3.0 port

Power Requirement 100-240VAC automatic switching

4.5-2.5A, 50/60Hz

Weight 26 lbs. (11.8kg)

Dimensions 17.8"W x 11"H x 17.5"D

(452.12mmW x 279.4mmH x 447.5mmD)

Certifications FCC Class A, CE, ROHS, WEEE

UL, UL-C, CE

Warranty One year return-to-depot

48 Index

Index

Abort ................................................................................................21

Audio Project .................................................................................. 14

AUDIO_TS ................................................................................ 14, 26

Backup Project ................................................................................22

Blu-ray ................................................................................................1

BDR ....................................................................................................1

Center Print Image ........................................................................36

Color Matching ..............................................................................34

Connections, Rear Panel .................................................................5

Controls, Front Panel ......................................................................4

Change Robot .................................................................................18

Closed Disc .....................................................................................19

Copy Project ............................................................................. 10, 13

Cost Estimator ................................................................................35

Data Project .....................................................................................14

Disc Cover ................................................................................. 10, 28

File System ...................................................................................... 20

Gallery .............................................................................................30

Identifying the Parts .......................................................................4

Image Project .................................................................................. 15

Inner Diameter ...................................................................12, 17, 33

Input Bin ...........................................................................................4

Internal Blue LED Lights ............................................................. 40

iTunes ...............................................................................................25

Kiosk Setup ......................................................................................9

LED Status Lights ............................................................................ 5

Media Type..................................................................................2, 42

New Project Panel ..........................................................................11

Outer Margin ...................................................................... 12, 17, 33

Output Bin ........................................................................................4

Power Input ......................................................................................6

Print Template ................................................................................23

Print Quality .........................................................................6, 11, 32

PTProtect ...................................................................................18, 26

Publisher Status .............................................................................21

Queue Project .................................................................................21

Recorder Tray ....................................................................................4

Recording Speed ............................................................................ 19

Recording Type ..............................................................................19

Index 49

Reject Area ....................................................................................5, 9

Rip Audio ........................................................................................ 25

Robot Options ..................................................................................9

Saturation ........................................................................................ 33

Save Project .....................................................................................18

Schedule Project ............................................................................19

Set Time and Date to Mastering Time ......................................20

Span Discs .......................................................................................22

Specifications .................................................................................42

Technical Support .......................................................................... 46

Test Record ......................................................................................20

Transporting the Publisher .......................................................... 40

Troubleshooting ............................................................................. 39

Verify ................................................................................................20

Video Project ..................................................................................14

VIDEO_TS ......................................................................................14

Windows Media Player ................................................................25

Printed in the United States of America

P/N 511445