!
2021
CODE OF
Business Cduct
AND
Ethics
CONTENTS
Foreword from the President and Chief Executive Oicer .................................................................2
Our Culture ...........................................................................................................3
Our Commitment to Ethics and Values ..................................................................................3
Our Code and Your Responsibilities .....................................................................................4
Raising Issues and Reporting Violations .................................................................................5
Work Environment ....................................................................................................6
Commitment to Risk Management ......................................................................................7
Compliance with Laws and Regulations .................................................................................7
Fair and Responsible Banking ..........................................................................................8
Referring Potentially Suspicious Activity and Compliance with Bank Secrecy Act/
Anti-Money Laundering and Oice of Foreign Assets Control Requirements ...............................................8
Restrictions on Certain Tying Activities ..................................................................................8
Protection and Proper Use of Corporate Assets ..........................................................................9
Protecting Confidential and/or Proprietary Information .................................................................11
Internal and External Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Insider Information ...................................................................................................16
Anticompetitive Activities .............................................................................................16
Conflicts of Interest ..................................................................................................17
Anti-Bribery and Anti-Corruption ......................................................................................17
Gis and Other Items of Value .........................................................................................18
Additional Legal Restrictions on Gis and Other Items of Value ...........................................................19
Outside Activities ....................................................................................................20
Bequests, Inheritances, and Fiduciary Appointments ....................................................................23
Self-Dealing .........................................................................................................24
Political Organizations and Activities ..................................................................................25
Sales Practices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Incentive Programs ..................................................................................................27
Integrity of Corporate Records and Public Disclosure ....................................................................27
1
Foreword from the President and Chief Executive Oicer
2
Our core value, “Do What is Right”, drives how we
operate, how we serve our customers and communities,
and how we treat each other.
Living and working according to this value starts with
integrity, and in turn, integrity is how you earn trust.
And in our business, earning and keeping that trust is
the only way Regions will succeed.
Regions values its relationships with associates,
customers, suppliers, and the communities where we
work and live. We understand that a good reputation
comes from relationships built on trust, respect, and fair
treatment. Our Board of Directors sets the “tone at the
top” that Regions maintains a workplace culture that is
reflective of our core values — a workplace where all
associates are treated with dignity and respect. And our
Code of Business Conduct and Ethics (“Code”) forms the
foundation of our ethical culture. By having a strong Code,
we demonstrate that doing what is right is not just a
slogan — it’s the way we do business.
We all have a responsibility to represent
our company with integrity, to conduct
ourselves ethically, and to treat others
with dignity and respect. All of us are the
face of Regions, whether we are at work
or in the community.
When one person fails to adhere to our Code, it has the
potential to reflect negatively on the entire company, which
is why ethical behavior and personal integrity are the core
of our culture. It’s a must for our associates to understand
what our policies prohibit and to feel comfortable reporting
violations. Our Code provides guidance on what conduct is
allowed and what is prohibited, and while it cannot address
every issue or situation that may arise, Human Resources
teammates can help should you have a question. Associates
have multiple avenues for reporting violations of our Code,
including an anonymous option. The Oice of Associate
Conduct oversees the handling, investigation and resolution
of associate issues and allegations of misconduct.
Many companies talk about culture and doing the right
thing. At Regions, we mean it. It is essential that we have
a company people trust to do the right thing for them and
to truly understand their needs. It is the heart of all we do.
Our actions have yielded positive results in the form of a
culture that reflects our values, but we will continue to
review our processes and policies to ensure continued
effectiveness. We know that a diverse and inclusive
workforce is essential to achieving and maintaining a
thriving culture. We know that maintaining a thriving
culture creates job satisfaction and associate engagement.
And we know that associate engagement promotes
collaboration and commitment to excellence.
I am confident that with your help, Regions will continue
to do business in a way that reflects our values and our
mission to make life better for our associates, our
customers, our shareholders and the communities
we serve.
John M. Turner, Jr.
President and CEO
EMPLOYMENT RELATIONSHIP
This Code of Business Conduct and Ethics
(“Code”) neither constitutes nor should be
construed to constitute a contract of
employment for a definite term or a guarantee
of continued employment and does not alter
at will” employment relationships. This means
that we recognize an associate’s right to resign
at any time for any reason; similarly, Regions,
or its ailiates, may terminate an associate at
any time, with or without cause. The terms
“Regions” and “Company” as used throughout
this Code mean Regions Financial Corporation
and all of its direct and indirect subsidiaries.
Our Culture
Regions’ strong corporate culture is founded
on the idea that creating shared value for
our customers, shareholders, associates,
and communities is the right way to operate
our business. As we strengthen our culture,
we simultaneously develop an organization
that is more balanced, diverse, inclusive, and
thoughtful. We also enhance our customer
service quality, increase associate engagement,
and create a strong risk management culture.
Honoring and airming protections for human
rights is part of our culture and embodied in
our values. Regions’ support of fundamental
rights is also reflected in our policies and in
our daily interactions with associates, vendors
or suppliers, customers, and the communities
where we do business. Regions’ Human
Rights Statement, located on the Corporate
Governance webpage at regions.com, sets
forth our commitment to conduct business in a
manner that is consistent with key human rights
principles, such as those set forth in the United
Nations Universal Declaration of Human Rights
and the International Labour Organization’s
Declaration on Fundamental Principles and
Rights at Work. We are committed to maintaining
a work environment where every associate at
every level is treated with dignity and respect,
free from discrimination and harassment, and
can devote their full attention and best eorts
to their job. These same principles apply to our
interactions with customers and others with
whom we do business, including vendors or
suppliers, contractors, and subcontractors.
3
OUR Cmitment
TO Ethics AND Values
Our corporate values are not simply the values of a legal entity;
they are values that encompass the ethics and commitment
of all Regions associates. Our values are the statement of how
we will do business; they are a promise and a measuring stick
upon which to judge our behavior and results:
Put people first — Have respect for every person. Listen.
Care. Serve others before yourself. Build the best team.
Be inclusive. Work as one team. Balance work in a full life.
Lead humanely. Set the good example. And remember to
say thank you.
Do what is right — Always. Be honest. Do what you say.
Use common sense. Stand for quality and integrity. Take
the long view. Earn trust. Be responsible and accountable.
Focus on your customer — Serving the customer as one
team, in an exceptional way is our business, our only
business. Know your customer. Serve your customer. Be
committed. Understand needs. Meet needs. Make your
customer’s life better by what you do. Create shared value.
Reach higher — Grow. Our company must grow, and
we must grow prudently. Raise the bar. Be energetic. Be
innovative. Achieve excellence. Improve continuously.
Inspire and enable others. Succeed the right way. Improve
eiciency and eectiveness.
Enjoy life — Have fun. We are in the business of banking.
But more importantly, we are in the business of life. Enjoy
it. Laugh. Be creative. Celebrate. Recognize success.
All associates, officers and Directors of Regions, as
well as our subsidiaries and our affiliates are expected
to comply with our Code. In addition, certain Regions
business partners, such as vendors or suppliers, outside
counsel and consultants, serve as extensions of Regions,
and are expected to adhere to the spirit of the Code, and
to any applicable provisions, when working on behalf
of Regions. Regions has a Supplier Code of Conduct,
located on the Supply Partners webpage at regions.
com, that reiterates our expectation that our vendors or
suppliers, and their employees, adhere to
the applicable provisions of our Code and sets forth the
ethical business practice we expect them to maintain.
4
AMENDMENTS AND ADMINISTRATION OF THE CODE
Our Code is administered by the Human Resources Department in
conjunction with the Legal Department. Substantive revisions are
approved by the Compensation and Human Resources Committee of
the Board of Directors. Periodic reports regarding Code revisions and an
annual report regarding the overall status of Regions’ ethics objectives will
be made to the Compensation and Human Resources Committee.
The Human Resources Department maintains operational responsibility
for administering the Code. The Chief Human Resources Officer together
with the Associate Conduct Officer are responsible for interpreting and
applying the Code. Associates may seek guidance regarding the Code
from their manager, Human Resources or the Ethics Program Manager.
Any material departure from a provision of the Code on the part of
a Director, Senior Financial Officer (as defined below), or member of
the Executive Leadership Team will be referred to the Compensation
and Human Resources Committee and may be waived only by the Board
of Directors or a duly authorized committee of the Board. To the extent
required by applicable law, rule, or regulation, any such waiver shall be
promptly and publicly disclosed.
In addition to this Code, Regions’ Chief Executive Officer, Chief Financial
Officer, and Principal Accounting Officer and Controller (collectively the
“Senior Financial Officers”) are also bound by a separate Code of Ethics
for Senior Financial Officers (“Code of Ethics”), a copy of which can be
found on the Corporate Governance webpage at regions.com. The
provisions of the Code of Ethics supplement, but do not replace,
this Code.
Our Code and Your Responsibilities
In our Code, we have defined what is appropriate behavior and what is
not — in other words, we have defined what we aspire to be collectively
as a company and what we expect of ourselves as individuals. Our
Code is based on our core values that guide us in our daily
activities, and it helps us make ethical business decisions.
While our Code says that we will comply with applicable
laws and regulations where we do business, it is not only
about compliance. Rather, our Code describes how we, as
a company, relate to others as we conduct business. It
describes our core values and how we work together as
associates. It cannot address every issue that we may
encounter, but it does provide guidance and resources for
those times when the right choice may not be clear. The
Code is a reference guide that will help you locate relevant
company policies, and it provides information about how
to seek help if you have an ethical concern. The Board of
Directors, our Chief Executive Officer, the Executive
Leadership Team and all of Regions’ other leaders and
associates stand behind our Code.
BUSINESS UNIT-SPECIFIC REQUIREMENTS
Some business units have additional or
supplemental guidelines, procedures or
other requirements in addition to those
specifically discussed in the Code. You are
responsible for knowing and abiding by
any additional requirements of your
business unit.
ACCESS TO THE CODE
Our Code is maintained electronically and
is posted on Regions’ internal website,
life@regions, and Regions’ external website,
regions.com. Associates and Directors are
notified promptly of any substantive
revisions or additions to the Code.
TRAINING ON CODE CONTENT AND
CERTIFICATION OF COMPLIANCE
WITH THE CODE
All associates and Directors are required to
complete annual training on the Code and to
certify that they have read and understand
the Code. Associates who fail to complete this
training (or any Mandatory Annual Courses)
are subject to discipline as set forth in the
You and Regions Guidelines.
We are all responsible for living up to the high standards of ethical behavior set forth in our Code, and for being accountable
in all we do. When one person fails to adhere to our Code, it has the potential to reflect negatively on the entire Company, and
that is why ethical behavior and personal integrity are the core of our culture. Regions investigates all alleged violations of our
Code. Following the investigation, if necessary, the Company will take appropriate action to address the findings. Associates
who are found to have violated the Code are subject to discipline up to and including termination from employment.
5
REPORTING VIOLATIONS
Associates have a responsibility to promptly report
knowledge of or information regarding any violation or
suspected violation of the law, any provision of the Code
or other Regions policies or procedures.
There are several ways you can report any potential
violations or potentially suspicious behavior by
customers, associates and vendors or suppliers:
The Report It! Hotline (1-888-270-5934) is a confidential
toll-free number which is available seven days a week,
24 hours a day for associates to make anonymous
reports in confidence. All calls are answered by trained
professionals, and callers are given the option of
speaking English or Spanish.
• The Report It! Website is available seven days a week,
24 hours a day for associates to submit reports in
confidence.
• The Raise the Red Flag online referral form is an internal
resource for associates to immediately refer potentially
suspicious activity or behavior within the same business
day it is identified as potentially suspicious.
Contact the HR Connect Team via HR Connect
Messaging or at 1-877-562-8383.
Directly to the Associate Conduct Officer
(1-800-846-6641)
Directly to the Ethics Program Manager (205-264-7299)
Anonymously through the mail by addressing a letter to:
Associate Conduct Officer
Regions Bank
Post Office Box 11007
Birmingham, Alabama 35288
Internal Mailcode ALBH10703B
Remember that customer complaints should be
entered in the Centralized Customer Complaint
(“CCC”) Database. ALL associates have access and a
responsibility to enter customer complaints into the
CCC Database. If you receive a customer complaint,
it should be entered into the CCC Database within
five (5) business days.
OFFICE OF ASSOCIATE CONDUCT
The Office of Associate Conduct (“OAC”) is responsible
for investigating and providing effective solutions to
all matters related to associate conduct. Investigations
involving allegations of associate misconduct will be
promptly and effectively investigated by the OAC along
with other business groups, as appropriate. Investigations
are thorough and protect confidential information to the
maximum degree possible. The OAC will administer
programs designed to establish and maintain effective
associate relations through the uniform and equitable
application of policies, procedures and guidelines.
PROTECTION FROM RETALIATION
Retaliation is a serious violation of our values and this
Code. RegionsNo Retaliation Policy prohibits retaliation of
any kind for good faith reports of alleged ethical violations
or misconduct of others. Associates should report any
incident of retaliation. If you believe that you or someone
you know has been retaliated against for raising an ethics
concern, contact Human Resources or the Office of
Associate Conduct, or use the Report It! process by calling
the Report It! Hotline (1-888-270-5934) or submitting
your complaint via the Report It! Website. All reports are
investigated with prompt, effective remedial action being
taken when appropriate.
RAISING Issues
AND
REPORTING
Viatis
Work Environment
Regions strives to provide a safe and healthy work
environment for all associates. We expect associates
to follow all Regions’ policies, procedures and
guidelines designed to maintain a safe, effective and
healthy work environment. It is every associate’s duty
to know these requirements and to take steps, as
necessary, to ensure they are applied.
EQUAL EMPLOYMENT PRACTICES
Regions is fully committed to equal employment
opportunity and compliance with the letter and spirit
of the full range of fair employment practices with respect
to recruitment, hiring, training, promotion, demotion,
transfer, layoff, recall, compensation, benefits, social/
recreational programs and other terms and conditions of
employment. Regions does not discriminate on the basis
of race, color, national origin, sex, religion, age, sexual
orientation, gender identity, disability, protected veteran
status, genetic information, pregnancy, or any other
characteristic protected by law.
You should report any incident of discrimination to
Human Resources at 1-877-562-8383 or via HR Connect
Messaging. You may also contact the Report It! Hotline at
1-888-270-5934 or the Report It! Website to submit a report
in confidence. Any associate who is found to have violated
the Regions Equal Employment Opportunity and Airmative
Action Policy will be subject to disciplinary action, up to
and including termination of employment. Retaliation
against associates for raising claims or concerns of
discrimination is strictly prohibited.
DIVERSITY AND INCLUSION
At Regions, we recognize that a diverse and inclusive
workforce is essential to achieving and maintaining a
thriving company. We seek to recruit, develop, and retain
the most talented people from a diverse candidate pool
and believe that we all benefit from the creativity, varied
perspectives, innovation, and energy that arises out of
our diverse workforce. We create and deliver learning and
performance solutions that drive inclusion and engagement
and are aligned with Human Resources’ mission to develop
diverse talent and Regions’ corporate strategy to eectively
and efficiently build the best team. To reinforce this,
Regions has several talent management and associate
development programs. Regions does not want to simply
provide jobs: we are one team, focused on investing in
the careers, lives, and well-being of our teammates.
HARASSMENT AND INTIMIDATION
Regions is committed to maintaining a work environment
that is free from harassment and in which associates at all
levels treat each other with dignity and respect so that our
associates can devote their full attention and best efforts
to the job. Regions’ No Harassment Policy prohibits any
form of harassment based on race, sex, national origin, age,
disability, religion, sexual orientation, protected veteran
status, gender identity, genetic information, pregnancy or
any other characteristic that is protected by law. Associates
should report harassing or intimidating behavior by
co-workers, suppliers or customers directly to Human
Resources at 1-877-562-8383 or via HR Connect Messaging
or contact the Report It! Hotline at 1-888-270-5934 or
the Report It! Website to submit a report in confidence.
RegionsNo Retaliation Policy protects associates who,
in good faith, report harassment or who participate in an
investigation of harassing conduct.
PROHIBITION AND PREVENTION OF
WORKPLACE VIOLENCE
Regions mandates a “zero tolerance for violence”
environment and seeks to prevent violent incidents
and abusive conduct from occurring. Violence
includes, but is not necessarily limited to, physical
harm, verbal assault, shoving, pushing, harassment,
intimidation, coercion, brandishing a weapon and
threats or talk of violence. You must report any
incident that may involve workplace violence to
Human Resources either at 1-877-562-8383 or via HR
Connect Messaging or you may contact the Report It!
Hotline at 1-888-270-5934 or the Report It! Website.
Additional information regarding Regions’ commitment
to preventing workplace violence and abusive conduct
can be found in the Threatening Conduct, Workplace
Violence and Prohibition of Weapons Guideline and the
Workplace Abusive Conduct Prevention Guideline.
Violations of these guidelines are subject to disciplinary
action, including termination of employment.
DRUG-FREE WORKPLACE
Regions is committed to maintaining a workplace
environment that is free from the influence of illegal
drugs and substance abuse. All associates are required
to comply with Regions’ Drug-Free Workplace Guidelines.
Violations of these guidelines will not be tolerated and
may result in disciplinary action, including termination
of employment.
6
EFFECTIVE RISK MANAGEMENT IS CORE TO REGIONS’ SUCCESS.
At Regions, the risks we face can be classified as one of eight key
risk types: market risk, liquidity risk, credit risk, operational risk,
legal risk, compliance risk, reputational risk and strategic risk.
7
Compliance with Laws and Regulations
The banking industry is highly regulated, and Regions must comply with numerous laws, rules and regulations in
jurisdictions at both the federal and state level. As a financial holding company with multiple operational subsidiaries
and affiliates, we are subject to comprehensive, consolidated supervision and regulation by the Board of Governors of
the Federal Reserve System.
Cmitment
TO
Risk Management
Effective management of these various risks requires a team
approach, and all associates have a role in managing risk every
day. In order to promote effective risk management across the
Company, clearly defined roles and responsibilities have been
established across all of Regions’ business units. Associates are
expected to discuss risk issues in an open, candid and transparent
manner, providing all available information so that Regions can
make sound decisions for our customers, shareholders and our
Company. Associates, officers and Directors are also required to
respond promptly, truthfully and candidly when interacting with
Regions’ examiners, regulators, auditors and/or attorneys.
Additional information regarding the risks faced by Regions and
Regions’ commitment and approach to risk management can be
found in the Regions Risk Management Framework, located on
life@regions.
We are also regulated by the Alabama State Banking
Department and the Consumer Financial Protection
Bureau and are a member of the Federal Deposit
Insurance Corporation. The U.S. Securities and Exchange
Commission (“SEC”), the New York Stock Exchange, the
Financial Industry Regulatory Authority, and other federal
and state regulators supervise our fiduciary, securities
and insurance activities.
All associates must abide by the laws and regulations
impacting the financial services industry, as well as federal
and state laws and regulations such as employment laws,
antitrust laws, privacy laws, insider trading laws and
criminal laws governing fraud, theft, money laundering,
anti-corruption, anti-bribery, embezzlement, conversion
and conflicts of interest. Improper and/or wrongful actions
or inactions by associates which could subject Regions to
civil or criminal liability or jeopardize the Company’s
regulatory compliance efforts are prohibited and may sub-
ject the associate to discipline up to and including
termination. In addition, alleged violations of laws
applicable to Regions’ business may be reported to the
appropriate authorities for individual prosecution.
While Regions does not expect you to understand all
details of these laws, rules and regulations, you are
expected to be knowledgeable about and comply with
the letter and the spirit of these laws, rules, and
regulations as they apply to your job responsibilities
and to seek guidance when questions arise. This also
requires that you avoid not only actual misconduct but
also the appearance of impropriety.
Company policies, procedures and guidelines involving
laws, rules and regulations and additional information are
posted on Regions’ intranet site, life@regions. However,
these do not constitute a complete listing of the laws,
rules and regulations that must be adhered to by every
individual subject to this Code in the conduct of his or
her duties at Regions.
Fair and Responsible Banking
COMMITMENT TO PREVENTING UNFAIR, DECEPTIVE
OR ABUSIVE ACTS OR PRACTICES
Regions is committed to treating prospective and
existing customers in a manner that is equitable,
transparent and consistent with laws and regulations,
including consumer protection laws and regulations
that prohibit unfair, deceptive or abusive acts or
practices. For more information, please see the
Policy on the Prohibition of Unfair, Deceptive
or Abusive Acts or Practices located on life@regions.
8
Referring Potentially Suspicious
Activity and Compliance with
Bank Secrecy Act/Anti-Money
Laundering and Oice of Foreign
Assets Control Requirements
As set forth in the Regions Financial Corporation Bank Secrecy
Act/Anti-Money Laundering (“BSA/AML”) Program and the
Regions Financial Corporation Oice of Foreign Assets Control
(“OFAC”) Program, all associates have an obligation to timely
refer potentially suspicious activity via the Raise the Red Flag
form and are encouraged to also notify their supervisor or
manager. Each associate is responsible for compliance with
Regions’ BSA/AML and OFAC Programs, the components of
which include the BSA/AML Policy, the OFAC Policy, the BSA/
AML/OFAC Program Standards, and any applicable business
unit-specific BSA/AML and OFAC procedures.
Examples of compliance with Regions’ BSA/AML and OFAC
Programs include, but are not limited to:
Adhering to Regions’ established “Know Your Customer”
and customer due diligence requirements pertaining to
the use of our products and services
Immediately referring unusual and/or potentially
suspicious activity after becoming aware of the activity
Immediately referring alleged fraud or theft on a
customer’s account
Immediately referring potentially suspicious criminal
activity that may be detected through directly dealing
with a customer
Immediately referring potentially suspicious criminal or
fraudulent activity by an associate
Associates should never disclose to a customer or other
party that Regions has filed or is contemplating filing a
Suspicious Activity Report.
Restrictions on Certain
Tying Activities
Regions encourages customers to take advantage of the
benefits of all Regions products and services, and cross
selling can be a valuable tool for accomplishing this.
However, the law does prohibit some, but not all, tying
arrangements in which Regions requires a customer to
buy one product or service as a condition to buying or
receiving another. Contact the Legal Department if you
are uncertain whether a proposed arrangement involving
both “traditional” and “nontraditional” banking products
or services is allowable.
PROHIBITION AGAINST
DISCRIMINATION IN BANKING
Regions is strongly committed to making its financial products and services available to prospective and
existing customers on a fair and responsible basis. Regions prohibits discrimination in lending on the basis of race,
color, religion, national origin, sex, marital status, familial status, military or veteran status, disability, age, the fact that
all or part of a customers income is derived from any public assistance program, the fact that a customer had in good
faith exercised any of their rights under the Consumer Credit Protection Act, and any other basis prohibited by law.
Regions’ commitment to fair and responsible lending is a basic responsibility of all associates. For more information,
please see the Fair and Responsible Lending Policy and the Servicemembers and Veterans Aairs Policy, both of which
are located on life@regions.
9
Protection and
Proper Use of
Corporate Assets
Our corporate assets are
very valuable to our financial
success. We are responsible for properly handling
those assets that are entrusted to us. All associates
are responsible for using good judgment to ensure
that corporate assets are not lost, stolen or wasted,
and are used to further Regions’ legitimate business
purposes. Corporate assets should never be used
for improper personal gain or benefit.
All associates and Directors of Regions cannot
spend corporate funds in a way that is excessive,
extravagant, or otherwise creates a risk of
significant damage to Regions’ reputation with
our customers, shareholders, investors, or
regulators, or in the communities where we
conduct business.
REGIONS CORPORATE ASSETS
INCLUDE, BUT ARE NOT LIMITED TO:
• Facilities
Physical property (including office and
other supplies)
• Cash
• Securities
Customer, supplier and distributor
information
Intellectual property and proprietary
information (including business plans,
Regions’ name, logos, service marks,
trademarks, patents, processes, domain
names, inventions, innovations, computer
programs, models and other items)
Electronic media, such as telephones,
computers, e-mail and voice mail systems
Application systems and network
communications
Relationships with customers, vendors or
suppliers and other centers of influence
Services (including bank products such as
accounts and internet banking)
ASSOCIATE EXPENSE REIMBURSEMENT
Regions reimburses associates for actual, reasonable and
proper expenses incurred while conducting business on behalf
of Regions. Associates must abide by the Regions Associate
Expense Reimbursement Policy, which provides guidance and
sets forth procedures regarding the proper expenditure of
corporate funds for conducting Regions’ business. Associates
who have been issued a Regions corporate expense credit card
are required to pay off the balance in full by the due date of each
monthly statement cycle and are prohibited from using those
cards for personal expenses. Additional information regarding
the proper use of Regions corporate expense cards can be found
in the Regions Associate Expense Card Guideline, located in
the You & Regions Guidelines. Failure to comply with these
requirements may subject you to disciplinary action.
USE OF CORPORATE ASSETS FOR
CHARITABLE OR PRO BONO PURPOSES
Regions encourages associates to participate in charitable
or pro bono causes and officially supports many non-profit
organizations. However, your personal decision to provide
financial support to a non-profit organization or charitable
campaign will not be reimbursed from corporate funds. In
addition, Regions’ corporate assets, including facilities,
equipment, and customer or vendor or supplier lists, should
not be used to support charitable causes or provide pro bono
assistance unless prior approval for such support has been
obtained from your Market Leader or Business Unit Executive
and only after you have met any other applicable notice
requirements.
Unless on behalf of a Regions-approved initiative and/or for
a Regions-approved charity, associates should not solicit
customers or vendors or suppliers for donations or other
support of charitable causes or campaigns either on Regions
property or while working on Regions time, and should not
use their Regions email or otherwise imply Regions’ support of
a charitable or pro bono cause or event. For additional
information, see the Solicitation and Distribution by Regions
Associates Guideline and the Use of Stationary, Titles, Etc. in
Personal Correspondence Guideline, both located in the
You & Regions Guidelines.
You should never oer to make a charitable contribution or
provide other forms of support to a charitable cause or
campaign for the purpose of influencing a third party to conduct
business with Regions, and you should never accept charitable
contributions or oers of pro bono assistance from customers
or vendors or suppliers in exchange for taking or refraining from
taking any oicial action in your role at Regions.
Regions’ general practice is not to permit use of
Regions’ marks by any third party (including but not
limited to vendors or suppliers and service providers
with whom Regions has current contracts, and charitable
organizations) in any public appearance or in published
or posted materials (including, without limitation,
charitable event materials, news releases, case studies,
associate testimonials or endorsements, customer listings,
speeches, webcasts, videos, articles or interviews) unless
there is a clearly identifiable and substantial benefit
to Regions.
The use of Regions’ marks by any third party (especially
vendors or suppliers and service providers) can lead to
potential compliance, reputational, litigation and security
risks, especially when our customers, non-customers or
regulators interpret a third party’s use of Regions’ marks
on its website, brochures or other marketing materials
as a Regions endorsement. The use of Regions’ marks by
certain vendors or suppliers and service providers may
also increase security concerns becasue it could inform
10
USE OF REGIONS’ NAME, LOGO AND
MARKS BY THIRD PARTIES
Maintaining the exclusive association of Regions’ name,
logos, service marks, domain names and trademarks
(“Regions’ marks”) with Regions and its quality products
and services is essential to the success of Regions’ business.
criminals as to Regions’ security products and services.
Controlling the use of Regions’ marks enables us to reduce
some of these risks.
For these reasons, Regions rarely participates in news
releases, case studies, promotional or marketing
materials, placement on customer lists, business
presentations, testimonials, white papers, videos or
other announcements made by third parties, including
vendors or suppliers and service providers, about a
business relationship with Regions (hereinafter, a “Third
Party Communication”), whether in print or on websites
or other electronic or social media, and whether such
relationship is new or existing. Additional information
regarding a Third Party Communication can be found in
the Media Relations Guidelines on life@regions.
If you work with any third party that requests use of
one of Regions’ marks (including in any Third Party
Communication) and that you believe provides a clearly
identifiable and substantial benefit to Regions, you must
first complete the Request for Use of Regions Trademarks
and Logo form and submit it to [email protected]om.
This also includes any sponsorship where Regions’ marks
would be used to support or advertise an event. The
Trademark Approval Group, which consists of associates
from Legal, Compliance, Community Engagement,
Marketing, Risk Management, Technology, and Human
Resources, will review the submission to determine
potential positive and negative impacts for Regions.
Additional information regarding the use of Regions’
marks can be found by clicking the following link:
http://lifeatregions/Legal/NameLogosMarks.rf.
IMPORTANT NOTE: No agreement should be
entered into with any third party (specifically
including a vendor or supplier or service provider)
that includes (i) an obligation for Regions to
participate in a Third Party Communication or
(ii) an authorization for the third party to use
Regions’ marks, without first obtaining the
prior approval of the Trademark Approval
Group. Doing so without obtaining approval is
considered a violation of this Code. Approval is
required even when an existing agreement with a
vendor or supplier or service provider includes (i) an obligation for Regions to participate in
a Third Party Communication or (ii) an authorization for the vendor or supplier or service provider
to use Regions’ marks.
11
As a Regions associate, you have an obligation to protect
confidential and/or proprietary information. Associates
may not engage in any activity which threatens the
confidentiality, integrity, and/or security of Regions’
confidential and/or proprietary information. Confidential
and/or proprietary information is nonpublic information,
which includes, but is not limited to:
Confidential Supervisory Information (“CSI”)
Information about Regions’ operations, results, strategies
and projections
Information about mergers, acquisitions, divestitures and
other transactions that Regions is considering or pursuing
Information about Regions’ business plans, business
processes and client relationships
Information about Regions’ customers, including
potential and current customer lists
Personally Identifiable Information (“PII”) about
current or potential associates, customers, suppliers,
and distributors that could potentially identify or be
associated with a specific individual, and other
information or data received in the course of your
employment about current or potential associates,
customers, suppliers and distributors
Financial information, including budgets or projections,
price lists and any other financial, marketing or sales
information
Business and technical information, including information
such as a formula, program, model, template, method,
technique or compilation of information used in the course
of Regions’ business operations and which is not publicly
available
Intellectual property, including without limitation,
patents, inventions, trade secrets, secret processes and
information about present, past, or future products
Information about Regions’ technology and systems
Any other system, information or process that gives
Regions an opportunity to obtain an advantage over our
competitors or would be harmful to Regions if disclosed
Information Regions considers to be confidential or is
required by law to treat confidentially
With regard to confidential and/or proprietary information,
associates must comply with the following:
Never disclose CSI to anyone outside of Regions without
express written consent from the regulator to whom the
CSI belongs (typically, the Office of the General Counsel
of the Federal Reserve or the Alabama State Banking
Department). The Legal Department must be consulted
on all requests to disclose CSI outside of Regions.
Never remove CSI from Regions premises.
If an associate must access confidential and/or
proprietary information, including CSI, remotely for
business purposes, then such access must be solely
through a secure Regions-provided platform (for
example, via VPN).
Accessing, using and disclosing CSI or other confidential
and/or proprietary information must comply with the
Associate Device Usage for Business Purposes Guideline,
the Electronic Communications and Computer Use
Guideline, and all other Regions requirements, particularly
with regard to the use of personal email accounts and
personal devices.
Do not attempt to access confidential and/or proprietary
information, including customer account information,
unless you have a legitimate Regions business reason for
doing so. Do not attempt to gain access to information
you do not need to perform your job.
Do not disclose CSI or other confidential and/or
proprietary information to Regions colleagues,
unless they have a need to know such information in
connection with their Regions responsibilities.
PROTECTING
Cfidential
AND/OR Prriety
INFORMATION
12
Never disclose customer information outside Regions to
anyone other than the customer unless such disclosure:
Has been approved by the Legal Department,
Is in response to proper legal process or regulation
as required by law and is at the direction of the
Legal Department, or
Has been permitted by the customer.
Never use your knowledge of Regions’ internal systems
or other confidential and/or proprietary information,
or any information derived either from your use of
Regions’ internal systems or your access to confidential
and/or proprietary information for personal financial
gain or to compete with Regions.
Take all appropriate steps to ensure the security of
confidential and/or proprietary information, including
but not limited to the following:
— Proactively Raise the Red Flag to refer potentially
suspicious activity and notify your supervisor or
manager.
Designate emails containing confidential and/or
proprietary information as [Confidential] when
sending internally or [Secure] when sending
externally.
Use the appropriate CSI tagline on all written
materials, including emails, that contain CSI.
Additional information regarding your obligations to
protect confidential and/or proprietary information can
be found on life@regions, including, but not limited to,
the Privacy Policy, the Information Security Policy, and the
Electronic Communications and Computer Use Guideline.
All of your obligations regarding the protection of
confidential and/or proprietary information continue after
your employment or association with Regions ends. Misuse
or misappropriation of confidential and/or proprietary
information may result in criminal and civil liability. You
should avoid discussing confidential and/or proprietary
information in places where you may be overheard — this
includes public and nonpublic areas, such as restaurants,
airplanes, Regions’ elevators or hallways.
Under the Defend Trade Secrets Act (18 U.S.C. § 1836, et.
seq.), associates are immune from any criminal or civil
liability under state and federal trade-secret laws when
disclosing a trade secret in confidence to an attorney or
governmental official solely for the purpose of reporting
or investigating a suspected violation of law or for use in
an anti-retaliation lawsuit.
MERGERS, ACQUISITIONS, DIVESTITURES AND
OTHER CONFIDENTIAL TRANSACTIONS
Some Regions associates
(“Transaction Associates”) may
from time to time have access to
certain nonpublic information
(“Transaction Information”)
regarding potential confidential
transactions that Regions is considering,
evaluating or pursuing (“Potential Transactions”).
Potential Transactions might include, for example, the
acquisition of a bank or other financial services company,
the sale of a Regions company, the sale or purchase of
branch facilities, the sale or purchase of financial assets
or liabilities, the issuance or repurchase of stock, or the
issuing or retiring of debt. Transaction Information
includes any and all nonpublic information and materials
pertaining to a Potential Transaction, all analyses,
compilations, forecasts, studies or other documents
prepared by Regions or its representatives in connection
with the Potential Transaction, the identities of any parties
to the Potential Transaction, and the fact that Regions is
considering or is engaged in discussions with any other
party regarding the Potential Transaction.
In addition to the general obligations of all Regions
associates to protect confidential and/or proprietary
information, each Transaction Associate has a special
duty to hold in confidence, protect and safeguard
Transaction Information and not to use or disclose
Transaction Information except to perform his or
her responsibilities in connection with the Potential
Transaction, to comply with applicable law or
regulation, or as otherwise directed or permitted
by his or her manager.
Each Transaction Associate also should be aware that any
Potential Transaction is likely subject to a confidentiality
or nondisclosure agreement between Regions and the
other party(ies) to the Potential Transaction (“Potential
Transaction NDA”). Managers of Transaction Associates
who receive Transaction Information that may be subject
to a Potential Transaction NDA are responsible for apprising
such Transaction Associates of the terms of the Potential
Transaction NDA. Transaction Associates should avoid
taking any action or making any omission that would put
Regions in breach of the terms of any Potential
Transaction NDA.
INTELLECTUAL PROPERTY OF OTHERS
Regions respects the intellectual property
rights of others and expects its associates
to do the same. Inappropriate use, sale,
or distribution of others’ intellectual
property may expose Regions and
individual associates to criminal and
civil penalties and is strictly prohibited.
DEVELOPMENT, ACQUISITION AND
REGISTRATION OF CONFIDENTIAL
AND/OR PROPRIETARY INFORMATION
BY ASSOCIATES
Associates should inform Regions, in writing, of any
pre-existing rights or interest they have in any intellectual
property, inventions or technology which may relate to their
employment with Regions by submitting the Pre-Existing
Intellectual Property Disclosure and Acknowledgement Form
to the Legal Department within 60 days of their start date
with the Company.
During your employment with Regions, any discovery,
innovation, creation, development, invention, concept,
process, idea or work related to the business of Regions,
written or otherwise, developed or created by you alone or
in combination with others, whether or not registerable,
copyrightable or patentable, and whether or not performed
during off duty hours and/or using Regions’ facilities,
equipment or resources (collectively “Regions Work
Product”) is “work made for hire” and belongs to Regions.
With regard to Regions Work Product, you agree to the
following as conditions to your employment with Regions:
You acknowledge and agree that all Regions Work
Product and any other confidential and/or proprietary
information is Regions’ sole property and you disclaim
any rights, title, and interests therein and assign
exclusively these rights, title, and interests
to Regions.
You may not agree, in a written contract or otherwise,
to the assignment of any Regions Work Product to any
vendor or supplier or other third party who is engaged to
assist the Company with a project or initiative.
You understand and agree that Regions is not required
to obtain your permission to modify or make derivative
works from the Regions Work Product.
13
You agree to assist Regions (during and/or after your
employment with Regions) in securing for its own
benefit all copyrights, patent rights, trademarks,
domain names, trade names, service marks, mask
work rights, trade secret rights and any other
proprietary and intellectual property rights, in and
to the Regions Work Product and will execute such
documents and take such actions as Regions believes
are necessary to accomplish and effectuate the
assignment and to secure, protect and perfect
Regions’ rights in and to the Regions Work Product.
You agree never to register or apply to register,
either during your employment or after, a trademark
or domain name containing a Regions name or mark,
or a simulation or variation thereof.
You agree never to apply to register, either during
your employment or after, a copyright for any
Regions Work Product.
If your employment with Regions
ends, you must return all Regions
Work Product, including all
confidential and/or proprietary
information, that may have been
retained on personal items (for
example, electronic devices and personal computers).
If it is determined that you have violated any of the
above listed obligations, Regions may prosecute or
seek other legal action against you.
You are responsible for
knowing and complying
with the information barrier
procedures that may apply
to you and your business.
Associates may disclose customer information,
including credit information and business plans,
to other Regions associates, businesses or affiliates
only on a “need to know basis.” Associates must
observe all restrictions for consumers who have
opted out” of information sharing between
Regions’ affiliates as allowed under applicable
privacy regulations.
INFORMATION BARRIERS
Certain departments within Regions have information barrier
procedures that prevent inappropriate sharing of information
between departments. Associates must comply with the
Information Barriers Policy and any other applicable business-
specific procedures to prevent the unauthorized disclosure of
confidential information. Information barriers are designed to
separate associates engaged in lending, investment banking
or merchant banking activities, who routinely have access to
confidential information about customers (private-side
activities), from those associates who trade in securities based
on publicly available information or who engage in investment
management activities (public-side activities). Information
barriers are one of the methods used to address potential and
actual conflicts of interest among business activities.
PRIVACY OF ASSOCIATE
INFORMATION
Regions respects the confidentiality
of associate personal information.
This includes associate medical and
personnel records. The Information
Security Policy and the Associate
Files Guidelines address the
protection of associate information.
14
Associates should act diligently to prevent third
parties from engaging in identity theft and other
forms of fraudulent use or misappropriation of
customer information. All associates receiving
notice from any source regarding actual or
suspected identity theft are expected to adhere
to policies and procedures in the Regions
Identity Theft Prevention Program, the Regions
Financial Corporation Bank Secrecy Act/Anti-
Money Laundering Policy and its reporting
requirements, as well as any applicable identity
theft prevention procedures for their business
unit.
Any associate who has knowledge or suspects
that customer data has been compromised or
Regions’ data security has been breached is
required to immediately refer the matter by
submitting the Raise the Red Flag form.
PROTECT CUSTOMER PRIVACY AND ACT
TO PREVENT IDENTITY THEFT
Regions is committed to protecting confidential information about
our customers and to following all applicable laws and regulations
directed toward privacy and information security. This includes our
relationships with our third-party vendors or suppliers and service
providers. When other companies provide services for us, we require
them to protect the confidential customer information they receive.
Access to personal information is authorized only when there is a legitimate and
lawful reason for such access. Access is granted only to appropriate personnel.
Requests for confidential associate information from anyone outside of Regions
under any circumstances must be handled in compliance with applicable Regions
procedures and guidelines and in accordance with applicable laws.
It is important to remember that associates should have no expectation of privacy
with regard to normal-course workplace communications or any personal property
brought onto Regions’ premises or used for Regions business.
COMMUNICATING WITH THE PUBLIC
Only authorized persons can provide information to
investors, analysts or the media. Nonpublic information
or materials regarding Regions’ trade secrets, intellectual
property, or confidential customer or business information
must not be distributed outside of Regions. Promptly refer
any inquiry from the media to Corporate Communications.
Any inquiry concerning Regions’ securities or financials
should be promptly referred to Investor Relations.
Only authorized Regions associates can engage in the
business use of social media (i.e., conduct Regions’
business over social media). Associates who engage in
the personal use of social media do so at their own risk.
Regions expects all associates — whether they are using
social media for business or personal purposes — to
conduct themselves responsibly, and cautions against
inappropriate or illegal conduct that could subject you or
Regions to legal liability. Whether or not you identify
yourself as a Regions associate on social media, remember
that others may do so. Because of this, you also should
avoid acts of misrepresentation, and other misleading,
unprofessional or rude conduct.
Unless authorized, do not give the impression that
you are speaking on behalf of Regions in any
communication that may become public. This includes,
without limitation, social media, on-line forums,
blogs, chat rooms and bulletin boards. This requirement
also applies to endorsements of products and services,
comment letters to regulatory agencies, and comments
to journalists, including letters to the editor, about specific
matters that relate to our businesses.
For more information, refer to the Social Media Personal
Use Guidelines, the Social Media Business Use Policy, the
Media Relations Guidelines and the Fair Disclosure Policy,
located on life@regions. Failure to comply with these
guidelines and policies may subject you to disciplinary
action, up to and including termination of employment.
FAIR DISCLOSURE
Regions is committed to providing timely, transparent,
consistent and accurate financial and other information
to the investing community on a nonselective basis.
All officers, Directors and associates of Regions are subject
to Regions’ Fair Disclosure Policy, which prohibits associates
from communicating with securities market participants
regarding material, nonpublic information concerning
Regions’ financial condition, results of operations,
strategies, and other similar matters. Associates should
inform Investor Relations of any presentations to securities
market participants in advance of the presentation and
refer all questions from securities market participants to
the Investor Relations Department.
A summary of Regions’ Fair Disclosure Policy is posted
on the Corporate Governance webpage at regions.com
to enable securities market participants, Company
shareholders and the media to further inform
themselves regarding the Policy.
15
What we say, write and do should reflect a clear
understanding of Regions’ ethical values and
expectations, should demonstrate sound personal
judgments, and should be consistent with all laws
and regulations, including laws and regulations that
prohibit unfair, deceptive or abusive acts or practices.
This commitment is an important part of Regions’ dedication to promoting the highest standards of behavior
in all aspects of its practices. That means being clear, truthful, accurate and respectful. Always avoid exaggeration,
colorful language, guesswork and legal speculation. These requirements apply to communications of all kinds,
including voice mails, e-mail and informal notes or memos.
Intnal AND Extnal
COMMUNICATIONS
OUTSIDE SPEAKING ENGAGEMENTS,
PRESENTATIONS AND PANEL DISCUSSIONS
Prior to an associate delivering remarks and/or presenting
materials at an outside speaking engagement or other event
(other than those hosted by Regions) including, but not
limited to, panel discussions, industry conferences, seminars,
presentations (other than financial education and other
presentations made and/or managed through Investor Relations,
Community Aairs, Government Aairs or Sales Service &
Performance Management), or news conferences or interviews
(including those for publication in print or on websites or other
electronic or social media) not arranged through Corporate
Communications (i) at which the associate will be identified as a
Regions associate (using Regions’ name, logo or other mark), or
(ii) that is related to Regions’ business, such participation in the
event must be preapproved both by an Executive Leadership
Team member for the associates business unit (or their specific
designee) and by the Ethics Program Manager. Outside
speaking engagements that are required by an associate’s job
responsibilities with Regions are excluded from this requirement.
Questions regarding the applicability of this requirement can be
directed to Human Resources, to the Associate Conduct Oicer
and/or to the Ethics Program Manager.
Associates must complete and submit the Outside Speaking
Engagement Approval Request Form at least thirty (30) days
prior to the event (or as soon as possible if less than 30 days’
notice is provided to the speaker). Copies of all materials to be
presented as well as any release or any assignment, transfer,
waiver, or other disclaimer required by the sponsor of the event
or for the publication of the materials should be included with
the form at the time it is submitted. Presentation materials
should never contain confidential or proprietary information.
The Ethics Program Manager will coordinate the review of the
request with other interested parties and will communicate all
approvals in writing. Associates should never agree to any terms
or conditions with the sponsoror organizer of the event or
regarding the publication of the materials prior to receiving
written approval to participate. Failure to receive written
approval for an outside speaking engagement may result in
reputational and legal risk to the Company as well as discipline
to the associate, up to and including termination of employment.
Insider Information
While performing your responsibilities at Regions, you may
receive confidential information about Regions, our customers,
vendors or suppliers and others, or about mergers, acquisitions,
divestitures and other transactions that Regions is considering
or pursuing.
It is a violation of federal securities laws to purchase or sell shares
or other securities of a company if you are aware of “Material
Nonpublic Information” concerning that company at the time
of the proposed transaction. Material Nonpublic Information is
information that is both “Material” and “Nonpublic.
Information may be considered “Material” if there is a
substantial likelihood that a reasonable investor would
consider the information important in making a decision to
buy, hold or sell shares or other securities. Any information
that could be expected to aect a company’s stock price
either positively or negatively should be considered Material.
Information is considered “Nonpublic” if it has not been disclosed
broadly to the marketplace (such as by press release or a public
filing with the SEC) or if the investing public has not had time to
fully absorb the information aer it has been publicly disclosed.
Release of information to the media or through public filings does
not necessarily and automatically mean that the information
is considered publicly available. To avoid the appearance of
impropriety, as a general rule, information should not be
considered fully absorbed by the marketplace until the end of
the trading day (generally, any business day on which the New
York Stock Exchange is open for trading) following the day on
which the information is released. You should refrain from
trading in Company securities when in possession of such
information until adequate time has passed.
The Regions Financial Corporation General Policy on Insider
Trading (“Insider Trading Policy”) outlines, in detail, the
standards of conduct that apply to associates and Directors
of Regions whenever they are conducting certain securities
transactions as described therein, whether such transactions
are conducted for themselves or on behalf of others. Every
associate and Director is expected to read and understand the
Insider Trading Policy and to adhere to its provisions.
Certain associates who have regular access to Material Non-
public Information of customers and other third parties in the
course of their daily job duties are required to comply with
additional requirements and restrictions regarding personal
trading as set forth in the Associate Investment Policy.
Anticompetitive Activities
Antitrust laws prohibit agreements among competitors to restrict
competition. Associates may not conspire with any of Regions’
competitors to fix prices, allocate markets, allocate customers or
refuse to deal with particular suppliers or customers. When in
contact with Regions’ competitors, associates must avoid discussing
how Regions conducts its business. Associates must be particularly
careful to avoid these discussions at social or business gatherings,
such as trade association meetings or seminars.
16
A conflict of interest occurs when an associates or a
Director’s personal or financial interests interfere or
compete with Regions’ interests.
Conflicts of interest may arise when it appears that a
person, entity or activity outside of Regions could
influence an associate’s ability to act objectively with
respect to Regions’ business. Conflicts of interest may
also arise when an associate (or their immediate family
member) is offered or receives personal benefits and/
or preferential treatment that is intended to influence
the associate regarding Regions’ business.
For purposes of this Code, “immediate family member
means any child, stepchild, parent, step-parent, spouse,
sibling, mother-in-law, father-in-law, son-in-law,
daughter-in-law, brother-in-law or sister-in-law, and
any person sharing your household.
Associates are responsible for avoiding situations that
give rise to conflicts of interest, including situations where
there may only be the appearance of a conflict of interest.
17
Cflicts OF Intest
It is difficult to identify every situation in which a
conflict of interest could arise but some common
situations include the offer/receipt of gifts and other
items of value, outside employment and other outside
business and investment activities, leadership positions
in both for-profit and non-profit entities, accepting
inheritances and fiduciary appointments, conducting
personal bank transactions, and participating in certain
political activities.
BUSINESS UNIT-SPECIFIC REQUIREMENTS
Some Regions business units have supplemental require-
ments regarding conflicts of interest, including the offer/
acceptance of gifts and other items of value and
participation in outside activities, which may require
additional reports or approvals or are more restrictive
than the requirements in this Code. You are responsible
for knowing and abiding by the applicable requirements
of your business unit.
ADDITIONAL RESPONSIBILITIES OF
CORPORATE DIRECTORS AND OFFICERS
Directors are subject to additional laws governing conflicts
of interest that might arise in connection with investments.
Further, Section 16 of the Securities Exchange Act of
1934 has provisions specific to Directors and designated
executive officers regarding certain registered equity
securities transactions. Regions’ Directors and designated
officers who are subject to such requirements receive
separate communications which outline these obligations
and restrictions in more detail.
Anti-Bribery and Anti-Corruption
As stated in the Anti-Bribery and Anti-Corruption Policy,
Regions requires all business activity be conducted in
an honest and ethical manner, with a zero-tolerance
approach to bribery and corruption. Regions further
expects and requires compliance with the U.S. Foreign
Corrupt Practices Act, the Bank Bribery Act and other
laws and regulations related to anti-bribery and anti-
corruption.
The Bank Bribery Act makes it a federal criminal offense
for you to corruptly give or offer, or to corruptly accept
or agree to accept, anything of value to/from anyone
intending to influence or be influenced or to reward or
be rewarded in connection with Regions’ business.
Violations of the Bank Bribery Act are punishable by
imprisonment and/or significant fines.
18
It is critical that all Regions associates conduct business
strictly on the value of the products and services we provide
or purchase and not on the value of any gifts, entertainment,
meals or other items of value we may receive or give. With
respect to all offers of gifts, entertainment, travel, meals,
refreshments, or other items of value that involve customers,
consultants, vendors or suppliers and even other associates,
you must always be vigilant in considering the motive behind
the offer.
You should not accept gifts, services or other items of value
from a customer or vendor or supplier who is actively
negotiating, re-negotiating or bidding for business with Regions.
Certain meals and refreshments provided in conjunction with
business presentations or discussions may be acceptable.
Regardless, you may never offer or accept gifts, entertainment,
travel, meals, refreshments, or other items of value or forms
of compensation to/from anyone, including other associates,
when the motive or intent is to influence a business decision.
If you feel any oer is intended to influence a business decision,
you should contact the Ethics Program Manager as soon as
possible.
Gifts and Other
Items of Value
We are in a relationship
business and building
relationships is important to our continued success.
Business gifts and entertaining and having meals with
customers, consultants, vendors or suppliers (or prospective
customers, consultants, vendors or suppliers) are common
business practices that can be properly used to build
relationships. However, they can also be misinterpreted or
give the appearance of something improper even when
there is no improper intent.
You should never offer or accept any item of value in exchange
for a business decision or if doing so would appear to obligate
either the offeror or the recipient with respect to a decision
involving Regions’ business. Note that an “item of value” may
include discounts on products or services that are not available
to other members of the general public (or to all Regions
associates), stock options, and offers of employment or
consulting opportunities for you or an immediate family member.
Questions concerning the appropriateness of any gift,
entertainment, meal, or other item of value should be
submitted to Code[email protected]. You may also
contact the Ethics Program Manager or the Associate Conduct
Officer with questions or concerns.
GIFTS
You may accept a gift from or give a gift to a
customer, consultant, vendor or supplier (or
prospective customer, consultant, vendor or
supplier) only if:
(1) the gift’s value does not exceed $200, or $25
in the case of gift cards or gift certificates for
use at specific establishments;
(2) it was not solicited;
(3) it is an occasion when gifts are customary;
(4) the gift is not in cash or in cash equivalents
(stored value cards that are not tied to a
specific retailer are prohibited);
(5) other gifts are not frequently offered to or
given by the same source;
(6) there was no intent to influence a business
decision; and
(7) no state banking department employees,
government officials or labor unions are
involved.
You may accept gifts of a greater value from
family or personal friends with whom you have
a non-business relationship provided the offer
is clearly based on your personal relationship
and there is no intent to influence a business
decision.
You may accept non-monetary prizes or
promotional gifts that are either provided to all
participants at an industry or vendor or supplier
seminar or conference, or awarded in a random
drawing or other contest where all participants
have an equal chance of winning at an event
sponsored by an industry trade association or by
current or prospective consultants, vendors or
suppliers or customers.
Exceptions to these requirements (other than as
to government officials or labor unions) may be
made by the Chief Human Resources Officer to
allow or encourage associates and/or Directors
to participate in or attend events if Regions and/
or a significant customer, consultant, vendor
or supplier sponsors an event, and attendance
at the event is important to Regions and/or to
maintaining Regions’ relationship with the
customer, consultant, vendor or supplier.
MEALS, REFRESHMENTS,
ENTERTAINMENT, TRAVEL
AND ACCOMMODATIONS
You may accept meals,
refreshments, entertainment,
travel and/or accommodations
from family or personal friends
with whom you have a non-
business relationship provided
the offer is clearly based on your personal
relationship and there is no intent to influence
a business decision.
You may accept oers of meals, refreshments, entertainment,
travel and/or accommodations from customers, consultants,
vendors or suppliers (or prospective customers, consultants,
vendors or suppliers) only if:
(1) you do not solicit the offer;
(2) the customer, consultant, vendor or supplier, as host,
is present at the event;
(3) the level of expense is reasonable and customary in
the context of your position with the Company;
(4) the purpose of the event is to foster business
relationships or to have bona fide business discussions;
(5) the frequency of invitations from the source is not
excessive;
(6) there is no intent to influence a business decision; and
(7) any offers of travel and/or accommodations are
pre-approved as required below.
An offer of entertainment, meals, travel and/or
accommodations where the offeror is NOT present is
considered to be a gift, and will be subject to the
requirements regarding the offer and acceptance of
gifts and other items of value.
You may not accept offers of travel and/or
accommodations unless specifically approved in
advance of the event both by the Executive Leadership
Team member for your business unit (or their specific
designee) and by the Ethics Program Manager. The Chief
Executive Officer must obtain such approval from the
General Counsel and the Ethics Program Manager. To
request approval, complete and submit the Travel and
Accommodations Approval Request Form. Approval shall
only be given when restrictions (1) through (7) above are
satisfied AND Regions would have otherwise paid for the
travel and accommodations as a reasonable business
expense.
DECLINING GIFTS AND OTHER ITEMS OF VALUE
Any associate offered any gifts, meals, refreshments,
travel, accommodations, entertainment and/or other
items of value prohibited by this policy must decline the
same and immediately report the matter to the Ethics
Program Manager using the Gift, Entertainment, Travel
or Accommodations Declination Disclosure Form.
The Ethics Program Manager shall keep a contemporaneous
written record of all disclosures regarding gifts, meals,
refreshments, travel, accommodations and/or
entertainment.
Additional Legal Restrictions on
Gifts and Other Items of Value
GOVERNMENT OFFICIALS
Federal, state, foreign and many local jurisdictions
have established laws restricting the provision of gifts,
meals, entertainment, transportation, lodging or other
items of value to government officials. Depending on the
jurisdiction, the term “government official” can include not
only elected and appointed officials, but also employees
of the legislative, executive, or judicial branches of federal,
state and local governments, and of government agencies
and other entities. The specific restrictions set forth in these
laws vary from jurisdiction to jurisdiction. Associates are
required to fully comply with all applicable laws regarding
the provision of gifts and/or other items of value to
government oicials. Questions regarding these restrictions
should be addressed to Government Affairs.
In addition, the U.S. Foreign Corrupt Practices Act outlines
very serious provisions against bribery, including the
payment, or promise of payment, of anything of value to
a foreign official (including any person employed by or
representing a foreign government, a foreign political party,
public international organization, as well as candidates
for foreign office) with the intent to improperly influence
the recipient’s behavior or gain an illegitimate advantage.
Any such payments made indirectly through a consultant,
contractor or other intermediary also are prohibited.
Under no circumstances may you oer anything of
value to a foreign or domestic government official
for the purpose of influencing the recipient to take
or refrain from taking any official action with
regard to Regions, or to induce the recipient to
conduct business with Regions.
19
LABOR ORGANIZATIONS
The Labor-Management Reporting and Disclosure Act
(LMRDA) requires all U.S. employers, including Regions,
to report any gift, meal, entertainment, payment or loan
of money (whether direct or indirect), or other thing of
value (including but not limited to fee waivers or favorable
terms on loans and/or deposit products, and reimbursed
expenses) provided to any labor organization or any
officer, agent, shop steward, or other representative of
a labor organization unless a specific exemption is
available. Civil and criminal penalties may be assessed
for failure to comply with the LMRDA.
Under no circumstances may you offer anything of value
to an official or representative of a labor organization for
the purpose of influencing the recipient to take or refrain
from taking any official action with regard to Regions, or
to induce the recipient to conduct business with Regions.
All gifts, meals, entertainment or other benefits provided
to labor organization officials or representatives must be
reported to Corporate Accounts Payable Compliance using
the LMRDA form located on life@regions.
HIGHER EDUCATION EMPLOYEES
Regions and its associates shall not provide, directly or
indirectly, anything of value to any institution of higher
education, or its employees, directors or agents, in
exchange for any advantage or consideration provided
to Regions or Regions’ higher education loan activity,
including but not limited to placement on any institution
of higher education’s Preferred Lender List. This
prohibition shall also include, but not be limited to,
(i) “revenue sharing” with an institution of higher
education; (ii) providing an institution of higher
education with any product for which the institution
pays below market prices; (iii) providing printing costs
or services; and (iv) providing benefits to any institution
of higher education or any institution’s students for a
particular type of loan in exchange for placement on
any institution’s Preferred Lender List.
SPONSORSHIPS AND TICKET USAGE
Regions sponsors certain entertainment venues, events
and organizations within our markets to entertain
customers through the use of event tickets and/or
hospitality passes. Associates should become familiar
with the specific requirements that have been developed
by the Regions Marketing Department to address issues
that may arise out of the use of such sponsorships.
Associates who entertain customers and vendors or
suppliers (or prospective customers or vendors or
suppliers) at a Regions-sponsored venue or event must
fully comply with all sections of this Code and all
applicable laws, including all anti-bribery and anti-
corruption laws, and Company and/or business-unit
restrictions regarding offering items of value to
government officials and other third parties.
Outside Activities
Associates must be sensitive
to any activities, interests or
relationships that might
conflict with, or even appear
to conflict with, your ability
to act in the best interests of
Regions or that might create
reputational risk. Regions requires associates to receive
approval prior to engaging in outside activities.
When participating in any outside activity, take care
that your actions do not imply Regions is sponsoring or
supporting any political party, charitable endeavor, civic
organization, religious organization or similar outside
organization. Further, you should regulate your activities
to mitigate reputational risk, to avoid real or perceived
conflicts of interest and to avoid activities that interfere
with your Regions duties.
DUE TO THE NATURE OF CONFLICTS OF
INTERESTS, IT IS IMPOSSIBLE TO LIST
ALL PROHIBITED ACTIVITIES. AS A GENERAL
RULE, ASSOCIATES SHOULD NOT BE
INVOLVED IN OUTSIDE ACTIVITIES THAT:
Significantly detract from your time or attention
at work
Adversely affect the quality of your work
Compete with Regions or use Regions’ confidential
and/or proprietary information
Involve any significant use of Regions’ equipment,
facilities or supplies
Require or imply Regions’ sponsorship or
support (unless authorized by an appropriate
officer)
Harm or potentially harm Regions’ reputation
20
Examples of outside activites that may present conflicts
of interest include, but are not limited to:
Outside employment and second jobs, including
starting or owning your own business
Certain business and investment activities and
ventures, including the formation of partnerships,
LLCs, corporations or other entities for the purpose
of performing business or investment activities or
transactions
Business and investment activities involving
customers and vendors or suppliers, including
ownership interests in family-owned businesses
Board memberships and other leadership positions
(such as an officer, director or committee chair) with
for-profit organizations as well as charitable, civic
and non-profit organizations (excluding organizations
with which Regions has a contractual or similar right
to fill the position)
OUTSIDE ACTIVITY APPROVAL PROCESS
You must receive express approval from your manager
and the Associate Conduct Officer prior to engaging in
any activity that may present a conflict of interest or
create reputational or other risk to Regions. To request
approval, complete and submit the Outside Activities
Approval Request Form, which is located on life@regions.
The decision to approve your outside activity request
will be made by the Associate Conduct Officer in
consultation with management. All decisions will be
communicated to you in writing. It is within Regions
sole discretion to approve or disapprove participation
in outside activities.
If a previously-approved outside activity is later
determined to involve an actual conflict of interest that
presents undue risk to Regions, Regions retains the right
to revoke the approval and reasonably work with the
associate to address actions that must be taken before
the associate may continue with the activity, if at all.
Approvals for outside activities with unlimited terms of
service expire after two (2) years, and re-approval via
the Outside Activities Approval Request Form must be
obtained to continue your participation in the activity.
For outside activities with established term limitations or
other limitations on the dates of service, re-approval is
required only if you will serve another term.
It is within Regions’ sole discretion to prohibit any
activity Regions determines places the Company at risk.
Further it is within Regions’ sole discretion to discipline
associates, up to and including termination, for personal
or outside conduct that results in a perceived or real
conflict of interest.
OUTSIDE EMPLOYMENT
Because of the potential for conflicts of interest,
associates must obtain approval via the Outside
Activities Approval Request Form before accepting
or starting work outside of Regions, including
starting your own business.
Regions has determined that the following types of outside
employment/second jobs are generally prohibited because
they present a conflict of interest:
Preparing, auditing or certifying statements or
documents relating to Regions’ business.
Being employed at the same time by both Regions and
by certain securities firms, financial services firms or
public utility holding companies.
Being employed at the same time by both Regions and
as a broker, contractor or agent who engages in real
estate transactions (including negotiating or selling
real estate or mortgages for others, appraising property
or acting as a collection agent).
Being employed at the same time by both Regions
and as an attorney, tax preparer, tax or investment
counselor, accountant, financial advisor, insurance
agent or broker.
Being employed or serving as a paid or unpaid
consultant or advisor for any entity that could be seen
as a competitor to Regions or that could potentially
divert business opportunities from Regions.
21
OUTSIDE BUSINESS AND INVESTMENT ACTIVITIES
Because of the potential for conflicts of interest,
associates should not use their position at Regions to
endorse or promote their personal business or investment
activities or take any business action that provides personal
or financial benefit to the associate at the expense of
Regions.
Due to conflicts of interests, associates are generally
prohibited from engaging in the following outside
business activities:
Buying assets from, or selling assets to, Regions or any
account for which Regions acts as a fiduciary.
Buying property (either directly or through a family
member or other third party) that Regions acquired
through foreclosure or repossession. Associates should
conduct proper due diligence on properties they intend
to purchase to avoid this situation.
Representing another company in its dealings with
Regions.
Purchasing any property (either directly or through
a family member or other third party), including real
estate, knowing that Regions intends to purchase it.
Using Regions property, corporate time, internal
systems or processes or other proprietary or confidential
information (or your knowledge regarding any of these)
for personal gain other than in the performance of
your job.
Some, but not all, of the types of outside business and
investment activities that require pre-approval because
of the potential for conflicts of interest are as follows:
If you represent Regions in its dealings with an entity
that is a Regions vendor or supplier or a customer, you
must obtain approval before investing in the entity, or
before continuing to hold an investment in an entity
once it begins doing business with Regions.
Any business relationship or proposed business
transaction between Regions and any company in
which you or an immediate family member has a direct
or indirect interest, from which you or an immediate
family member may derive a benefit, or where an
immediate family member is employed, if such a
relationship or transaction might give rise to the
appearance of a conflict of interest.
Owning a material interest in the securities of any
competitor, or of a customer, vendor or supplier,
service provider or other entity doing business with
Regions, including family-owned businesses.
“Securities” include stocks, bonds, partnership and
other ownership interests. An associate is considered
to have a “material interest” in an entity when the
associate directly or beneficially owns five percent
or more of the securities of the entity or securities of
the entity having a fair market value of $500,000 or
more. An associate “directly owns” securities that are
registered in their name or in the name of a broker or
nominee. An associate “beneficially owns” securities
that are held for their benefit in a partnership, trust,
profit sharing plan or other entity, or in the name of an
immediate family member.
Investing in a vendor or supplier or a customer’s
business or soliciting investments on behalf of a
customer or a vendor or supplier (or potential
customer or vendor or supplier).
Outside business activities involving a Regions vendor
or supplier, including but not limited to investments in
a vendor or supplier and/or service on a board or other
leadership position for a vendor or supplier, may require
additional approval from Third Party Risk Management.
BOARD MEMBERSHIPS AND OTHER
LEADERSHIP POSITIONS
Regions encourages associates to
participate in non-profit and civic
organizations as board members
and in other leadership positions,
such as officer or committee chair. Regions also supports
those associates who have the opportunity to serve as
board members or in other leadership roles of for-profit
businesses and organizations, including family-owned
businesses.
However, because of the potential for conflicts of interest
and other risks to Regions, approval of your manager and
the Associate Conduct Officer via the Outside Activities
Approval Request Form is required before you may serve
in these roles.
Associates who serve as officers, partners or directors
of an outside entity should act with caution to avoid an
actual or perceived conflict of interest between the
outside entity and Regions. When serving in this capacity,
associates should adhere to the following:
Do not attempt to influence or take part in any vote
or decision which may lead to the use of any Regions
product or service by the outside entity, or result in
the obtaining of some special benefit by Regions.
22
Because of the potential for conflicts of interest, you
must seek approval from your manager and the
Associate Conduct Officer via the Outside Activities
Approval Request Form before accepting an appointment
or continuing to act as a fiduciary or co-fiduciary of any
estate, trust agency, guardianship or custodianship
account of a Regions customer. You do
not need to seek approval if the
appointment is part of the
regular and proper
discharge of your
job responsibilities
at Regions.
Similarly, you should
not agree to be named
as a beneficiary in a
customer’s will or trust
instrument, or accept an
inheritance or bequest from a
customer (other than immediate family members). An
exception to this prohibition may be made by the
Associate Conduct Officer in certain situations if you
have never dealt with the customer as a representative
of Regions or it is otherwise clear that the bequest is
based on a personal relationship that was established
outside of your role at Regions. To request an exception
from the Associate Conduct Officer, submit the Outside
Activities Approval Request Form immediately upon
learning of the bequest.
If you are named as a beneficiary in a prohibited
situation or your request for an exception is denied,
you must decline the bequest and immediately
report the matter to the Ethics Program Manager
using the Gi, Entertainment, Travel or Accommodations
Declination Disclosure Form.
Do not attempt to influence or take part in any
decision at Regions that may result in the obtaining
of a special benefit by the entity. If the entity is a
Regions customer or a vendor or supplier, you should
not participate in loan approval decisions or other
business decisions regarding the entity.
Ensure that the outside entity conducts its affairs
lawfully, ethically and in accordance with prudent
management and financial practices.
Comply with any additional Regions’ requirements
relating to service to the outside entity.
SERVING AS AN EXPERT OR CONSULTANT
The expertise you develop in the course of your employment
may provide opportunities to participate in outside activities
as a paid or unpaid expert or consultant.
However, serving as an expert witness or consultant in
litigation, arbitration or similar proceedings (other than
on behalf of Regions) or as a paid or unpaid consultant in
a position that is similar in nature to your role at Regions,
or that would require you to provide another organization
(including an expert network that conducts professional
research for the investment industry) with knowledge or
information you obtained while working in your current
role at Regions, could create the appearance of a conflict
of interest.
Because of this, any opportunities to serve as an expert
or consultant (whether paid or unpaid) that are not
otherwise prohibited by this Code must be approved by
your manager and the Associate Conduct Officer via the
Outside Activities Approval Request Form.
If approved to serve as an expert or consultant, you should
not use or distribute materials or products developed as
part of your responsibilities with Regions or that otherwise
contain Regions’ confidential and/or proprietary information.
You must ensure that you are in compliance with Regions’
Fair Disclosure Policy and/or other Company requirements
regarding external communications.
23
If you are
approved to serve
as a fiduciary or co-
fiduciary for a customer,
you may not service that
customer’s accounts
at Regions.
Bequests, Inhitances, AND
Fiduciy APPOINTMENTS
Self-Dealing
Self-dealing occurs when an associate, oicer or Director
appears to put their own personal or financial interest,
or the interest of immediate family members or others with
whom they have a close personal or familial relationship,
above the interest of Regions. Associates, oicers and
Directors should avoid engaging in these activities because
they are or give the appearance of a conflict of interest.
Examples of activities that Regions considers to be
prohibited self-dealing are as follows:
Personally extending credit to a Regions customer or
any person (other than an immediate family member)
who has applied for and was denied credit by Regions.
Representing Regions in any activity requiring the
associate’s judgment or discretion that affects a person
or entity with which the associate has a material family,
financial or other close personal relationship.
Signing on a customer’s account, acting as deputy or
co-lessee of a customers safe deposit box, acting as
a customer’s power of attorney, or otherwise
representing customers. This prohibition does not
include immediate family members.
Accessing customer account information without a valid
business need to do so. You should not use Regions’
internal systems to access information regarding accounts
on which you are a signatory. Never use Regions’ internal
systems to access information regarding accounts of
immediate family members and other persons with
whom you have a close personal or familial relationship,
or other accounts in which you have a personal interest.
Associates should use the same methods available to
Regions’ customers (including online and mobile
banking and ATMs) to access information regarding
their personal accounts.
Improperly influencing an associate over whom a
supervisor has managerial responsibility to perform
any action that would otherwise be prohibited by
this Code.
Processing bank transactions or conducting service
or maintenance for your own personal accounts, the
accounts of immediate family members and other
persons with whom you have a close personal or
familial relationship, or other accounts in which you
have a personal interest or on which you are an
authorized signer. Specifically, this includes, but is
not limited to, opening accounts, accepting deposits,
withdrawal of deposits, refunding, reversing or
waiving fees, transferring funds, ordering debit or
credit cards, entering loan or credit applications,
approving or increasing credit lines or loans, and
cashing checks. Associates must conduct transactions
for their personal accounts using the same methods
available to other Regions customers (including online
or mobile banking, ATMs or having the transaction
processed by an impartial associate).
Borrowing from customers, suppliers or other persons
or companies that do business with Regions, except
those engaged in lending in the usual course of business
and then only on terms offered to others under similar
circumstances, and under no circumstances in connection
with a transaction of Regions.
DUTY TO REGIONS REGARDING
CORPORATE OPPORTUNITIES
You owe a duty to Regions to advance its legitimate
interests when the opportunity to do so arises. You shall
not take for personal use or gain (or take for the use of
gain of others) any information or business opportunity
learned of during the course of serving Regions or through
use of Regions’ property, or otherwise as a result of your
position with Regions.
OFFERING PROFESSIONAL ADVICE AND PROVIDING
REFERRALS OR RECOMMENDATIONS
At times, you may be asked by a customer to provide legal,
accounting, investment, or tax advice, or recommendations
for these and other similar professional services.
Unless your role and responsibilities
at Regions require you to provide
these services, you should never
offer legal, investment, accounting
or other professional advice or
opinions to customers.
You may recommend these professional services if at least
three (3) selections are given and you do not attempt to
influence the customer’s ultimate decision. You should not
make recommendations that will provide personal gain or
benefit to you or an immediate family member. Attorneys,
accountants and other professionals used by Regions may
be included among the recommendations, but no preference
should be expressed for or against those individuals.
This section does not apply to situations where Regions
lawfully requires or recommends another firm for use in
connection with a business transaction between Regions
and a customer or service provider. You may refer Regions’
affiliated companies as a general recommendation
without providing several selections.
24
Political Organizations
and Activities
Regions recognizes and believes in the importance of all
citizens taking an active interest in our political and
governmental processes.
Regions associates are encouraged to participate in political
activities, provided that such participation complies with all
state and federal election and ethics law and does not unduly
interfere with your duties as a Regions employee. Care should
be taken that your actions do not imply Regions is sponsoring
or supporting any political candidate, ballot initiative, party
or other political cause. Further, you should regulate your
activities to mitigate reputational risk and to avoid real or
perceived conflicts of interest.
OBTAINING PERMISSION FOR POLITICAL ACTIVITIES
Associates who wish to seek election or appointment to a
political office must obtain approval from their manager,
Government Affairs, and the Associate Conduct Officer. To
request approval complete and submit the Outside Activities
Approval Request Form. Associates must also submit the
Outside Activities Approval Request Form before serving in
statewide or national leadership positions, as well as certain
local leadership positions, with political organizations. All
requests are reviewed to assess the potential for conflicts of
interest and/or reputational risk. It is within Regions’ sole
discretion to approve or disapprove an associate’s request to
seek election or appointment to public office.
This form must be resubmitted every two years to maintain
approval of any ongoing political activity or position that does
not have an established term of service. For service in political
positions or offices with established term limitations, the form
should be resubmitted only if you seek to serve another term.
25
USE OF CORPORATE RESOURCES TO SUPPORT
CANDIDATES OR BALLOT INITIATIVES
Contributions of Regions’ corporate funds to support
candidates and ballot initiatives absolutely are
prohibited except as set forth below and in the
Statement on Political Contributions.
Regions is prohibited by law from making contributions
or expenditures in connection with any federal and
some state elections. Regions may make corporate
contributions in states where permissible under law.
Regions does not make contributions to single issue
political entities organized under Section 527 of the
Internal Revenue Code or to special interest lobbying
groups organized under Section 501(c)(4) of the
Internal Revenue Code to support political activities,
even when legally permissible. Regions will disclose
semi-annually its independent expenditures and
corporate political giving on the Government Affairs
page of regions.com.
The Regions Political
Action Committee
(“Regions PAC”), which
is voluntarily funded by eligible Regions associates,
makes contributions to certain political campaigns
and initiatives in accordance with federal and state
laws and regulations. From time to time, Regions may
present you the opportunity to make personal
contributions through payroll deductions to the
Regions PAC. All exempt associates are eligible to be
solicited for contributions. All contributions are
voluntary, and the decision to contribute, or not to
contribute, is entirely at your discretion, and will
have no effect on your job.
REGIONSPAC
Other than with respect to the activities of the
Regions PAC and events sponsored by the Regions
PAC, candidate or other political information should
not be distributed on Company property or using
Company resources. To avoid even the appearance
of corporate sponsorship or endorsement, neither
Regions’ name nor address should be used in mailed
material or solicitations, nor should Regions be
identified in any advertisement or literature relating
to a political campaign or initiative. All materials
relating to the Regions PAC and to events sponsored
by the Regions PAC should use only the Regions PAC
logo, name and address.
PERSONAL SUPPORT OF POLITICAL
CANDIDATES AND CAUSES
If you are personally involved in
political activities, you act solely
as an individual and not as a
representative of Regions.
Your individual participation in
election campaigns or other political activities must be
undertaken in o-duty hours and at your own expense
without any use of Regions’ facilities, equipment or
resources. You should not solicit Regions’ customers
or vendors or suppliers for donations or other support
of your personal political causes or campaigns.
You are free to make your own choice concerning
financial support of any political party, candidate,
or cause. However, you are also responsible for
ensuring that your provision of financial support
complies with applicable state and federal election
laws and regulations. Your individual decision to
provide financial support to a political candidate,
campaign or other political cause will not be
reimbursed from corporate funds.
Political contributions for the purpose of influencing
the recipient to take or refrain from taking any
official action, or to induce the recipient to conduct
business with Regions are strictly prohibited.
If your job duties involve contacting local, county,
state or other government oicials regarding business
opportunities for Regions, you are responsible for
ensuring that any personal contributions to elected
oicials are in compliance with applicable state and
federal election and ethics laws and regulations as
well as any additional applicable requirements of
your business unit.
26
SEEKING PUBLIC OFFICE AND SERVING AS A PUBLIC OFFICIAL
Regions supports the desire of associates to serve the public in an
elected or appointed office where such service does not create a
conflict of interest or unacceptable reputational risk for Regions.
Associates who seek and/or serve in elected or appointed office
do so as individual citizens and not representatives of Regions.
If the performance of your official duties or running for public
office conflicts with the performance of your normal job duties for
Regions during regular business hours, you must comply with all
personal time off and leave requirements of Regions. You may not
use Regions’ corporate resources in any way in connection with
your campaign for or service as a public official. You must not take
phone calls at work regarding your political campaign or position or
use Regions’ materials, such as Company letterhead, or Company
technologies, such as computers, e-mail, copiers and fax machines
to support or benefit your political campaign or position.
Sales Practices
Banking is a relationship business that is built on a foundation
of integrity and trust. To build that foundation, we must focus on
our customers and do what is right for them 100% of the time.
Regions’ definition of “doing what is right” is consistently applying
the needs-based approach to serving our customers, and our as-
sociates working together as a team to understand our custom-
ers’ needs and help them achieve their financial goals.
Regions associates are required to provide clarity and
transparency when interacting with our customers to
help them make educated decisions about the products
and services that best fit their needs.
Regions has requirements in place regarding sales practices and
interactions with Regions’ customers and prospective customers.
Failure to abide by these policies can create misunderstanding
and confusion for our customers, and can potentially create
reputational, compliance and even legal risk for Regions.
Inappropriate sales practices — those that are not in the best
interest of our customers, not aligned with our needs-based
approach or conducted for personal gain — are strictly prohibited
and will result in disciplinary action up to and including termination.
If you are aware of any associate who is engaging in inappropriate
sales practices, you should immediately report the conduct to
your supervisor, Human Resources at 1-877-562-8383 or via
HR Connect Messaging, or by using the Report It! Hotline at
1-888-270-5934 or the Report It! Website. Customer complaints
that identify inappropriate sales practices should also be entered
into the CCC Database.
Incentive
Programs
Associates are prohibited
from using business and
sales practices that abuse
the intent and spirit of
Regions’ incentive programs.
Any associate who manipulates
or attempts to manipulate
incentive results for personal gain at the expense of
customers, other associates, or Company objectives will
be subject to appropriate disciplinary action, up to and
including termination of employment. Associates are
expressly prohibited from establishing incentive plans
or practices, or from otherwise offering incentives of any
type whatsoever, other than those specifically allowed by
Regions’ incentive programs.
Associates aware of unethical incentive program
practices are expected to report any such activity to
their supervisor, Human Resources, at 1-877-562-8383
or via HR Connect Messaging, or by using the Report It!
Hotline at 1-888-270-5934 or the Report It! Website.
Customer complaints that identify unethical incentive
program practices should also be entered into the
CCC Database.
The intent of
Regions’ incentive
programs is to justly
reward high-performing
sales, service and
support teams.
Integrity of Corporate
Records and Public
Disclosure
Accurate and reliable business and
financial recording and reporting
are of the utmost importance in
meeting our financial, legal and
business obligations and to provide
an accurate accounting of Regions’
performance to our shareholders,
regulators, customers and associates.
It is Regions’ practice to provide
accurate and timely disclosures in
all reports and documents filed with,
or submitted to, the SEC. Regions further requires that its
financial and other reporting fairly presents the financial
condition, results of operations and cash flow of our company
and complies in all material respects with applicable laws,
and governmental rules and regulations, including generally
accepted accounting principles and applicable rules of the SEC,
the New York Stock Exchange, the Financial Industry Regulatory
Authority and other regulators.
All associates, executive oicers, and Directors who are involved
in the disclosure process (including the preparation of such
reports and documents and in preparation of information
included in such reports and documents) are responsible for
acting in furtherance of all Company disclosure requirements
and must discharge his or her responsibilities diligently.
In particular, associates are
required to maintain familiarity
with the disclosure requirements
applicable to the Company and are
strictly prohibited from knowingly
misrepresenting, omitting or
causing others to misrepresent or
omit material facts about the
Company to others, whether within
or outside the Company, including
the Company’s independent
auditors or investors.
27
life@regions
© 2012 - 2020 Regions Bank. Member FDIC.
(Rev. 12/20)