QUESTION 2
Bright Earth Solutions (“Bright”), an agricultural services business that employed 10
people and had over 100 clients, purchased a new commercial tractor mower (not suitable
for personal, family or household purposes) from Stercutus Mowers (“SM”) for $15,000.
In concluding the sale, SM presented a one-page contract that contained the following
language:
SM undertakes, affirms and agrees that this mower is free of defects in
material and workmanship at the time of its delivery to the buyer. If the
mower or one of its component parts fails within one year of delivery to the
buyer because the mower or its component part was defective when
installed, SM shall repair or replace at its sole option any such mower or
component part at its own cost or expense. Other remedies are excluded.
The contract also stated in bold, 12-point font:
THERE ARE NO WARRANTIES EXPRESSED OR IMPLIED AND
PARTICULARLY, THERE ARE NO WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
MADE BY SM IN CONNECTION WITH THE SALE OF THIS MOWER.
Authorized representatives of Bright and SM signed the contract and Bright took delivery
of the mower.
Over the next six months, Bright experienced numerous problems with the mower. The
bolt holding the mower blade in place broke five times under normal usage. The steering
system was faulty, causing unsightly and uneven lines in mowing jobs. The gas tank
installation was defective, causing intermittent gas leaks. Several times the mower would
not start due to various electrical faults and Bright had to cancel planned jobs. As a result,
Bright lost clients and $5,000 in profits.
Bright took the mower to SM each time it malfunctioned. SM effected repairs and the
mower would work for a while and then malfunction again. Sometimes the replacement
part would fail, other times a different part would fail. The mower was returned to SM for
repairs 12 times in the first six months after purchase.