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Moverio
®
BT-35E
Thank you for purchasing the Moverio BT-35E. For more
information about your product, see below.
What’s in the Box
Support
The User’s Guide and compatible device information are
available online at
www.epson.com/support/bt35e (U.S.)
www.epson.ca/support/bt35e (Canada)
How-to videos are available online at
www.bit.ly/moverio-how-to-videos.
Epson America, Inc. Limited Warranty
A. What Is Covered: Epson America, Inc. (“Epson”) warrants to the original
retail purchaser of the Epson product enclosed with this limited warranty
statement that the product, if purchased new and operated in the United
States, Canada, or Puerto Rico, will conform to the manufacturer’s
specifications, and will be free from defects in workmanship and materials
for a period of one (1) year from the date of original purchase. This warranty
is not transferable.
What Epson Will Do To Correct Problems: Should your product prove
defective during the limited warranty period, please call Epson at the number
on the bottom of this limited warranty. An Epson service technician will
answer during Epson’s regular support hours (currently 6:00
AM to 8:00 PM
Pacific Time, Monday through Friday, and 7:00
AM to 4:00 PM on
Saturdayssubject to change). When you call, please be prepared to provide
the unit serial number and original date of purchase. You may also need to
provide proof of purchase if the technician cannot verify warranty coverage
using the serial number. If warranty service is required, Epson will replace
the defective unit without charge for parts or labor. If Epson authorizes an
exchange for the defective unit, we will ship a replacement product to you,
freight prepaid, so long as you use an address in the United States, Canada,
or Puerto Rico. The replacement product may be new or refurbished to the
Epson standard of quality. You are responsible for securely packaging the
defective unit and returning it to Epson within five (5) working days of
receipt of the replacement. Epson requires a debit or a credit card number to
secure the cost of the replacement product in the event you fail to return the
defective one. When warranty service involves the exchange of the product or
of a part, the item replaced becomes Epson property. The exchanged product
or part may be new or refurbished to the Epson standard of quality. If Epson
cannot provide service on your product for any reason and no longer sells the
same model, we will replace your product with a model of equal or superior
value. Replacement products or parts assume the remaining warranty period
of the original product.
B. What This Warranty Does Not Cover:
1. Any damage caused by misuse, abuse, improper installation, neglect,
improper packaging or shipping; disasters such as fire, flood, or lightning,
improper electrical currents, software problems, or interaction with
non-Epson products
2. Any damage caused by, or any service for, third-party software,
applications, parts, components, or peripheral devices added to the
product after its shipment from Epson
3. Damage caused by failure to properly maintain the product (see your
online User’s Guide for details)
4. Service when the product is used outside the U.S., Canada, or
Puerto Rico
5. Service if the product label, logo, rating label, or serial number has been
removed
6. Loss of data
7. Any damage from service performed by other than an Epson-authorized
servicer
8. Damage resulting from operation in areas with smoke, high humidity,
dust, or excessive vibration
9. Cosmetic damage caused by handling or normal wear and tear during
usage
10.Any product or parts purchased as used, refurbished, or reconditioned
11.Any damage caused by using improper packaging materials or improper
packaging and shipping when returning a product for replacement. You
will be invoiced for such shipping damage to the product
Postage, insurance, or shipping costs incurred in presenting your Epson
product for carry-in warranty service are your responsibility. If a claimed
defect cannot be identified or reproduced in service, you will be held
responsible for costs incurred.
C. DISCLAIMER OF WARRANTIES: EPSON’S SOLE AND EXCLUSIVE
LIABILITY AND YOUR EXCLUSIVE REMEDY FOR BREACH OF
WARRANTY SHALL BE LIMITED TO EITHER, AT EPSON’S
OPTION, REPAIR OR REPLACEMENT AS SET FORTH ABOVE.
THE WARRANTY AND REMEDY PROVIDED ARE EXCLUSIVE
AND IN LIEU OF ALL OTHER EXPRESSED OR IMPLIED
WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND NON-INFRINGEMENT. SOME
LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED
WARRANTIES. IF THESE LAWS APPLY, THEN ALL EXPRESS AND
IMPLIED WARRANTIES ARE LIMITED TO THE WARRANTY
PERIOD IDENTIFIED ABOVE. UNLESS STATED HEREIN, ANY
STATEMENTS OR REPRESENTATION MADE BY ANY OTHER
PERSON OR FIRM ARE VOID. SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG IMPLIED WARRANTIES LAST, SO
THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Headset
Interface unit
AC adapter with plug
attachment
Dedicated micro-USB power
supply cable
Clear and shaded safety shields
Belt clip, cable retainer,
installation screw
Carrying case
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D. EXCLUSION OF DAMAGES; EPSON’S MAXIMUM LIABILITY: IN
NO EVENT SHALL EPSON OR ITS AFFILIATES BE LIABLE FOR
ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
OR ANY LOST PROFITS, COST OF SUBSTITUTE EQUIPMENT,
DOWNTIME, CLAIMS OF THIRD PARTIES, INCLUDING
CUSTOMERS, OR INJURY TO PROPERTY, RESULTING FROM
THE USE OR INABILITY TO USE THE EPSON PRODUCT,
WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY
OTHER LEGAL THEORY. IN NO EVENT SHALL EPSON OR ITS
AFFILIATES BE LIABLE FOR DAMAGES OF ANY KIND IN EXCESS
OF THE ORIGINAL RETAIL PURCHASE PRICE OF THE
PRODUCT. SOME STATES DO NOT ALLOW EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
E. Disputes, Arbitration, Governing Laws:
1. Both you and Epson agree that any controversy or claim arising out of or
relating to Epson products or services or this agreement, shall be resolved
by arbitration on an individual, non-class, non-representative basis,
rather than in court. The arbitration shall be governed by the rules of
JAMS that are in effect when the arbitration is filed, excluding any rules
that permit arbitration on a class or representative basis and under the
rules set forth in this agreement. The arbitrator, and not any federal,
state, or local court or agency shall have the exclusive authority to resolve
any dispute relating to the interpretation, applicability, enforceability, or
formation, including but not limited to, any claim that all or any part is
void or voidable. JAMS rules are available at http://www.jamsadr.com or
by calling 1-800-352-5267. Disputes shall be resolved by a single neutral
arbitrator, and both parties shall have a reasonable opportunity to
participate in the selection of the arbitrator. If you wish, you may appear
at the arbitration by phone. The arbitrator is bound by the terms of this
agreement.
2. Pre-Arbitration Steps and Notice. Before submitting a claim for
arbitration, you agree to try, for sixty (60) days, to resolve any dispute
informally by contacting us at cust[email protected]. Please
include your name, address and contact information, the facts giving rise
to the dispute, and the relief requested. You agree to act in good faith to
resolve the dispute, but if you and Epson do not reach a resolution within
the sixty (60) days, you may commence an arbitration.
3. Opt-out. You may elect to opt-out (exclude yourself) from the final,
binding, individual arbitration procedure and waiver of class and
representative proceedings specified in this agreement by sending a
written letter to Epson America, Inc., ATTN: Legal Department,
3840 Kilroy Airport Way, Long Beach, CA 90806, within thirty (30)
days of your purchase of the Epson products and/or services that specifies
(i) your name, (ii) your mailing address, and (iii) your request to be
excluded from the final, binding, individual arbitration procedure and
waiver of class and representative proceedings specified in this Section F.
In the event that you opt-out consistent with the procedure set forth
above, all other terms shall continue to apply, including the requirement
to provide notice prior to litigation.
4. There is no judge or jury in arbitration and your grounds for appeal are
limited, however, the arbitrator is empowered to grant relief and award
you the same damages as a court could, including declaratory or
injunctive relief. Judgment on the arbitration may be entered in any
court having jurisdiction.
5. Notwithstanding the foregoing, you may bring an individual action in a
small claims court of your state or municipality if the action is within that
court’s jurisdiction and is pending only in that court.
6. Notwithstanding the foregoing, we also both agree that you or we may
bring suit in court to enjoin infringement or other misuse of trademark,
patent infringement, copyright, or trade secret.
7. Any action must be brought within one (1) year of the expiration of the
warranty.
8. If any provision in this Section F is found to be unenforceable, that
provision shall be severed with the remainder of this agreement
remaining in full force and effect. The foregoing shall not apply to the
prohibition against class or representative actions. This means that if
Section 9 (below) is found to be unenforceable, the entire Section 9 (but
only Section 9) shall be null and void.
9. We each agree that any dispute resolution proceedings will be
conducted only on an individual basis and not in a class, consolidated
or representative action.
10.This Section F is governed by the Federal Arbitration Act.
F. Other Provisions:
1. Other Rights You May Have: This warranty gives you specific legal
rights, and you may also have other rights which vary from jurisdiction to
jurisdiction. Some jurisdictions do not allow limitations on how long an
implied warranty lasts, or allow the exclusion or limitation of incidental
or consequential damages, so the above limitations or exclusions may not
apply to you.
2. Warranties in Canada: In Canada, warranties include both warranties
and conditions.
3. Governing Law: Except for any claims subject to arbitration pursuant to
Section F, you and Epson agree that the law of the state where you reside
shall govern.
4. Venue: Except for claims subject to arbitration pursuant to Section F, in
the event of a dispute you and Epson both consent to the jurisdiction of
your state of residence or, if none, then of the courts in Los Angeles
County, California.
To find the Epson Authorized Reseller nearest you, please visit: www.epson.com
in the U.S. or www.epson.ca in Canada.
To find the Epson Customer Care Center nearest you, please visit
www.epson.com/servicecenterlocator in the U.S. or
www.epson.ca/servicecenterlocator in Canada.
To contact the Epson Connection
SM
, please call (800) 637-7661 or
(562) 276-4394 in the U.S. and (905) 709-3839 in Canada or write to
Epson America, Inc., P.O. Box 93012, Long Beach, CA 90809-3012.
Moverio is a registered trademark of Seiko Epson Corporation.
Epson Connection is a service mark of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and
may be trademarks of their respective owners. Epson disclaims any and all rights in those
marks.
© 2018 Epson America, Inc. 5/18
Printed in XXXXXX CPD-55905
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