AMERICAN RIVER COLLEGE – NURSING STUDENT HANDBOOK – REV. AUGUST 2022 29
and families, nurses, and other members
of the health team
K5c Understands the various modes to
communicate with members of the health
care team
K5d Discusses effective strategies for
communicating and resolving conflict
K5e Understands the principles of group
process and negotiation
K5f Acknowledges the presence of an
authority gradient in the healthcare team
others in helping patient and families
achieve health goals
A5c Recognizes the limitations of
electronic communication in real time
processing
A5d Recognizes that each individual
involved in a conflict has accountability
for it and should work to resolve it
A5e Acknowledges negotiation as a
strategy to identify mutually acceptable
ways to meet patient care objectives
A5f Accepts graded assertiveness as s
technique to communicate
S5c Selects the appropriate
communication mode (verbal v.
electronic) for the situation
S5d Uses standardized communication
approaches in all communications and in
care transitions
S5e Uses a structured to communicate
effectively with colleagues
S5f Contributes to resolution of conflict
through negotiation
S5g Expresses concern through a
stepped process, escalating as the safety
of the patient and the situation requires
K6 Identifies cultural variations in
approaches to interactions with others
A6 Identifies how one’s own personality,
preferences, and patterns of behavior
impact communication with others
S6 Applies self-reflection to better
understand one’s own manner of
communicating with others
K7 Examines the role of the nurse in
assuring patient privacy, security, and
confidentiality
A7 Accepts responsibility to maintain
patient confidentiality
S7 Distinguishes with members of the
healthcare team have a valid right to
know selected patient information
Teaching/Learning
K8a Understands the influences of
different learning styles on the education
of patients and families
K8b Understands the differences in
auditory, visual, and tactile learning
styles
K8c Understands the principles of
teaching and learning
K8d Is aware of the three domains of
learning: cognitive, affective, and
psychomotor
K8e Understands the concept of health
literacy
K8f Understands the process of
cooperative learning
K8g Understands the purpose of health
education
A8a values different means of
communication used by patients and
families
A8b Recognizes learning styles vary by
individual
A8c Values the patient’s right to know the
reason for chosen interventions
A8d Values the need for teaching in all
three domains of learning
A8e Accepts responsibility to insure the
patient receives health information that is
understandable
A8f Values cooperative learning
strategies as a method to facilitate
learning
A8g Accepts the role and responsibility
for providing health education to patients
and families
S8a Assesses factors that influence the
patient’s and family’s ability to learn,
including readiness to learn, preferences
for learning style, and levels of health
literacy
S8b Incorporates facts, values, and skills
into teaching plan
S8c Assists patients and families in
accessing and interpreting health
information and identifying healthy
lifestyle behaviors
S8d Provides relevant and sensitive
health education information and advice
to patients and families
S8e Participates in cooperative learning
S8f Discusses clinical decisions with
patients and families
S8g Evaluates patient and family learning