Deliveroo - Terms & Conditions - $1.99 delivery fee (1 to 31 Dec)
$1.99 delivery fee on all orders (1 to 31 Dec)
DELIVEROO OFFER RULES
These are the terms and conditions (“Rules”) that apply to the Deliveroo New Customer Promotions
(“Offer”). By entering the Offer, each entrant agrees to these Rules and confirms they have read and
understood the Deliveroo Privacy Notice at https://deliveroo.co.sg/privacy.
1. Promoter: Deliveroo Singapore Pte Ltd (trading as Deliveroo), a company incorporated and
registered in Singapore with registered company number 201534633Z and registered office
address at 135 Cecil St, #10-01, MYP Plaza, Singapore, 069536 (“Deliveroo”).
2. Entry period: The Offer opens for entry at [00:01 am] (SG time) on 01/12/2022 and closes at
[23:59 pm] (SG time) on 31/12/2022 (“Entry Period”).
3. Eligibility:
a. To participate in the Offer, entrants must be a legal resident of Singapore at the time
of entry.
b. Internet access is required to enter the Offer.
c. Deliveroo reserves the right at any time to require proof of eligibility in such form as
Deliveroo reasonably considers necessary.
d. Offer is only available in the areas serviced by Deliveroo in Singapore
4. Not eligible: The following persons are not eligible to enter the Offer: (i) any employee or
other individual engaged by Deliveroo or any of its associated companies; (ii) members of the
immediate family and/or household (whether related or not) of any of those individuals; and
(iii) anyone else professionally involved with the operation or administration of the Offer.;
5. How to enter: To benefit from the Offer, entrants must open a Deliveroo account and make an
order with a minimum order value of $35 with Deliveroo Plus account within the Entry Period.
6. Offers: $1.99 delivery fee on all orders
i. Promotion is valid from 1 to 31 Dec 2022.
ii. Minimum order of $12 or merchant-specified minimum orders apply.
iii. $1.99 delivery fee promotion is not available for Extended Delivery orders.
iv. Service fees and general T&Cs apply.
v. Delivery fee will be waived for the eligible orders of Deliveroo Plus and free
delivery campaigns.
7. Offer conditions: The following conditions apply to the Offer:
○ Each Offer is non-transferable, non-exchangeable and no cash alternative is available.
However, if Deliveroo considers it appropriate, or if it becomes necessary for reasons
beyond Deliveroo’s control, the Offer may be varied or swapped for a suitable
alternative in Deliveroo’s discretion.
○ Deliveroo reserves the right to stop providing free delivery to a participant if it
suspects that the participant is not an eligible entrant or is not otherwise acting in
accordance with these terms and conditions.
○ Deliveroo reserves the right to determine the zones applicable for the offer.
○ Any cost associated with placing an order is your responsibility and is dependent on
the internet service provider used.
8. Liability: Deliveroo will not be liable for: (i) any loss that is not caused by Deliveroo (or any
person acting on Deliveroo’s behalf); (ii) any loss caused by any event or circumstance beyond
Deliveroo - Terms & Conditions - $1.99 delivery fee (1 to 31 Dec)
Deliveroo’s reasonable control; (iii) any loss of profits or revenue, loss of anticipated savings
or loss of goodwill; or (iv) any unavailability of the Deliveroo website or app. However, nothing
in these Rules limits or excludes any person’s liability for death or personal injury caused by
negligence, for fraud or for any matter for which it would be illegal to limit or exclude liability.
In particular, consumers have legal rights in relation to products that are faulty or not as
described and services which are not performed with reasonable care and skill and these
legal rights are in addition to and are not affected in any way by anything contained in these
Rules. Further advice about consumer rights is available from any at the Competition and
Consumer Commission Singapore website here: https://www.cccs.gov.sg/
9. No Endorsement: This Offer is in no way sponsored, endorsed, administered by or associated
with Facebook, Instagram and Twitter (“Social Networks”) or any other third party. Access to
Social Networks is at all times subject to the relevant Social Network’s rules, terms and
policies. To the maximum extent permitted by applicable law, the Social Networks and any
other social networking platform on which the Offer is communicated shall have no liability to
any person in connection with or arising out of the Offer howsoever caused, including for any
costs, expenses, damages and other liabilities.
10. Interference with the Offer: Any attempt to deliberately damage or undermine the content or
legitimate operation of this Offer is prohibited and may be a violation of criminal and/or civil
laws and in these circumstances, Deliveroo reserves all its rights and remedies.
11. Cancellation and variation: Deliveroo reserves the right to vary, suspend or cancel the Offer
and/or these Rules if it considers it necessary or appropriate to do so, including if there is any
actual or anticipated breach of applicable law or if variation, suspension or cancellation is
necessary due to an event outside Deliveroo’s reasonable control.
12. Disqualification: Without limiting the options available to Deliveroo, Deliveroo reserves the
right at any time to disqualify entries or entrants that Deliveroo regards as being in breach of
these Rules, any applicable laws, any terms and conditions referred to in these Rules or the
spirit of the Offer.
13. Accessing these Rules: Any website on which these Rules are posted is only intended to be
accessed from Singapore, and where permitted by law. Deliveroo makes no representation
that materials relating to this Offer are appropriate or available for use at other locations.
Access to them from territories where their contents are illegal is strictly prohibited.
14. Severance and waiver: If any part of these Rules is or becomes invalid, illegal or
unenforceable, the validity, legality and enforceability of the rest of these Rules will not be
affected. Deliveroo’s failure to enforce any term of these Rules will not constitute a waiver of
that provision.
15. Disputes: Subject to Rule 17, if there is a dispute about the Offer or these Rules, Deliveroo’s
decisions are final. If there is a dispute between these Rules and any other document referred
to in these Rules, these Rules take precedence to the extent necessary to resolve the conflict.
16. Law and jurisdiction: The Offer and these Rules are governed by Singapore law, and any
disputes arising in connection with them shall be subject to the exclusive jurisdiction of the
courts of Singapore.
17. Personal data: Entrants acknowledge that any personal data of entrants processed in
connection with this Offer will be processed in accordance with the Deliveroo Privacy Notice
at https://deliveroo.co.sg/privacy. In particular:
○ Deliveroo is the controller in respect of entrants’ personal data obtained in connection
with the Offer.
Deliveroo - Terms & Conditions - $1.99 delivery fee (1 to 31 Dec)
○ Deliveroo will process, and permit the processing of, entrants’ personal data for the
purposes described in these Rules and Deliveroo’s Privacy Notice, which purposes
include the administration of the Offer.
○ It is necessary for Deliveroo to use entrants’ personal data to perform its obligations to
entrants in relation to the administration of the Offer or it is in Deliveroo’s legitimate
interest to use entrants’ personal data in the ways described in these Rules in order to
ensure the proper administration of the Offer.
○ Deliveroo may share entrants’ personal data with certain Deliveroo vendors in order to
assist with the administration of the Offer.
○ Deliveroo will retain entrants’ personal data for as long as it is required for the purposes
described in these Rules and Deliveroo’s Privacy Notice.
○ Entrants have certain rights in relation to their personal data, including: (i) to obtain
copies of it; (ii) to have it corrected or deleted; (iii) to limit the way in which it is used; (iv)
to object to its use; (v) to transfer it; (vi) not to be subject to decisions based on
automated processing (including profiling); and (vii) to complain to the regulator, the
Personal Data Protection Commission. Entrants can find out how to raise concerns with
the regulator on its website athttps://www.pdpc.gov.sg/Complaints-and-Reviews or by
calling its helpline on +65 6377 3131. For more information about data subject rights,
please see Deliveroo’s Privacy Notice. Please note that many data subject rights are not
absolute and the extent to which they apply may vary depending on the circumstances
and any exemptions that may apply.
18. Contact: Enquiries about this Offer can be sent to Deliveroo at: [email protected]
