Corporate Social
Responsibility (CSR)
Goals and Progress
Summary
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CSR Goals and Progress Summary i
Preface
For generations, Xerox has stood for innovation, quality, and an excellent customer experience.
Led by the core values our founder established a half century ago, we conduct business ethically
and in an environmentally and socially conscious manner. We are the company that revolutionized
the office, created printing-on-demand, and repeatedly reinvented and transformed to keep pace
with the demands of our customers and the market.
We set goals, track our progress, communicate, and share best practices to improve the quality of
work and life, keeping to the core value of corporate citizenship.
Today, we honor this heritage by turning investments in innovation into products and services that
help our customers be more productive, profitable, and sustainable. We are helping define the
future of work with new technologies that will disrupt the market and change the way we think about
workflows and information processes. This is our contribution to a more sustainable world.
We are proud to present our corporate social responsibility goals and a summary of our progress.
We will continue to update this progress summary as new data becomes available. For this reason,
you may see some data for the year 2023 is missing. Please check back often to view updates.
You can also find information about Corporate Social Responsibility at Xerox and our reporting in
accordance with SASB and TCFD at https://www.xerox.com/en-us/about/corporate-social-
responsibility.
CSR Goals and Progress Summary ii
Contents
1. Corporate Social Responsibility Goals........................................................................................... 1
2. Progress: Environment .................................................................................................................... 2
Environmental Operations .................................................................................................................. 2
Environmental Products and Offerings ............................................................................................... 8
3. Progress: Social .............................................................................................................................. 10
Balanced and Diverse Workforce ..................................................................................................... 10
Workplace Safety .............................................................................................................................. 14
Community Involvement and Volunteerism ...................................................................................... 15
4. Progress: Governance.................................................................................................................... 16
Supply Chain ..................................................................................................................................... 16
Employees ........................................................................................................................................ 16
CSR Goals and Progress Summary 1
1. Corporate Social Responsibility Goals
The 2030 Agenda of the United Nations for Sustainable Development provides a global blueprint
for dignity, peace and prosperity for people and the planet, now and in the future. Achieving the
Sustainable Development Goals ( SDGs ) requires immediate and accelerated actions by countries
along with collaborative partnerships among governments and stakeholders at all levels. Our 2023
Corporate Social Responsibility (CSR) Report includes the SDG icons, representing its 17 goals,
next to section titles to note the alignment.
Tech companies, like Xerox, are important stakeholders that can lead by example in their own
operations and provide the solutions and countermeasures globally to achieve the goals.
Established over a half century ago by founder Joseph C. Wilson, our corporate values have stood
the test of time and align with the SDGs. We will continue our efforts to bring our operations and
those of our customers closer to goal.
Dimension
Scope
Goal
2023 Progress
Environment
Operations
100% landfill avoidance
25% reduction in energy use by 2025, from 2016
60% reduction in GHGs (Scope 1 + 2) by 2030,
from 2016
35% reduction in Scope 3 emissions by 2030,
from 2016
Net Zero (Scope 1, 2 + 3) by 2040 MTCO2eq
20% reduction in water use by 2030, from 2020
Products
100% landfill avoidance (equipment & supplies)
100% newly launched, eligible products achieve
Energy Star
®
100
100% newly launched and eligible products
achieve EPEAT
®
100
Social
Workplace
Safety
5% year over year reduction in Total Recordable
Injury Rate (TRI)
17.92 - U.S.
5.45 - Worldwide
5% year over year reduction in Days Away from
Work case rate (DAFW)
2.17 - U.S.
(18.25) -
Worldwide
CSR Goals and Progress Summary 2
2. Progress: Environment
Environmental Operations
Dimension
Category
2022
2023
Greenhouse
Gas Emissions
(GHGs)*
+
GHG Emissions, Scope 1 + 2, by type
1
[MT CO
2
eq]
CO
2
122,372
CH
4
107
N
2
0
418
Scope 1 and 2, by region [MT CO
2
eq]
U.S. and Canada
100,175
Europe and South America
26,405
Total Worldwide Scope1 + Scope 2
126,579
% Reduction Scope 1 and 2 (from 2016)
46
Scope 1 +2 normalized to revenue
17.81
Scope 1, facilities, and fleet by type
2
[MT CO
2
eq]
CO
2
78,468
CH
4
43
N
2
0
251
Total Worldwide Scope 1 GHG emissions
82,422
Scope 1 normalized to revenue [MT
Co
2
eg/$M]
11.60
Scope 1, facilities, and fleet by region
2
[MT CO
2
eq]
U.S. and Canada
69,392
Europe and South America
13,030
Scope 2, purchased electricity by type
3
[MT CO
2
eq]
CO
2
43,926
CH
4
64
N
2
0
167
Total Worldwide Scope 2
44,157
Scope 2 normalized to revenue [MT CO2eq]
6.21
Scope 2, by region
U.S. and Canada
30,783
Europe and South America
13,374
Scope 3, by category
[MT CO
2
eq] Global unless otherwise indicated
Purchased good and services
799,442
Capital goods
21,756
CSR Goals and Progress Summary 3
Dimension
Category
2022
2023
GHGs
*+
, cont.
Scope 3, by category
[MT CO
2
eq] Global unless otherwise indicated, cont.
Fuel - and energy-related activities (not
including Scope 1 +2
23,802
Upstream transportation and distribution
32,702
Waste generated in operations
822
Business travel [Global, CO
2
only]
4,5
1,706
Employee commuting [Global]
30,245
Upstream leased assets
Not relevant
Not relevant
Downstream transportation and distribution
6
Not relevant
Not relevant
Processing of sold products
Not relevant
Not relevant
Use of sold products
107,920
End of life treatment of sold products [North
America]
2,506
Downstream leased assets
Not relevant
Not relevant
Franchises
Not relevant
Not relevant
Investments
Not relevant
Not relevant
Total Scope 3 GHG emissions
1,020,901
Scope 3 normalized to revenue (MT
CO
2
eq/$M revenue)
143.6
Offsets Purchased
0
Energy*
+
Energy Use (MWh)
Direct (Natural Gas - corresponding to
Scope 1 emissions)
369,790
Indirect Energy Use (Purchased Electricity)
245,598
Total Energy Use
615,388
Total Energy Use Normalized to revenue
(MWh/$M)
86.59
Total Energy Reduction (from 2016 baseline)
327,502
% Reduction Total Energy Use (from 2016
baseline)
34.7
Energy Derived from Non-Renewable Sources (MWh)
7
by region
North America
453,468
Europe and rest of world
76,603
Total Non-Renewable Energy Use
530,070
Electrical Energy Used MWh) *
7
North America
204,280
Europe and rest of world
41,318
Total Electrical Energy Use (MWh)
7
245,598
Total Electricity Use Normalized to revenue
(MWh/$M)
34.56
CSR Goals and Progress Summary 4
Dimension
Category
2022
2023
Energy*, cont.
Breakout of non-renewable electricity sources (MWh
)*7
Coal
35,178
Oil
3,344
Gas
82,252
Nuclear
39,506
Other
0
Renewable
Energy
*
Renewable Energy Credit (REC) by region (MWh)
8
U.S.
25,574
Europe
10.4
Total Renewable Energy use
25,574
% Renewable Energy Use (REC) of total
energy use
4.2
Energy Derived from Renewable Sources (RECs + Grid) (MWh)
7
North America
70,061
Europe and rest of world
15,258
Electricity Derived from Renewable Sources (RECs + Grid) (MWh)
6
North America
70,061
Europe and rest of world
15,258
Breakout of renewable electricity sources (RECs + Grid) (MWh)
7
Wind
22,569
Hydro
25,787
Solar
6,737
Biofuel and other
30,225
Non-
Hazardous
Waste
9,10,+
Non-hazardous Waste, by treatment type [thousand MT]
Reuse
1.79
1.02
Recycling
29.69
14.45
Energy from Waste (EFW)
1.64
1.56
Treatment
0.05
0.01
Landfill
0.85
0.80
Incineration
0.07
0.05
Total Non-hazardous Waste
34.1
17.9
Volume Reuse, Recycle, Energy from Waste
[thousand MT]
33.1
17.0
% Reuse, Recycle, Energy from Waste
97.2
95
% Reduction Landfill, Incineration, Treatment
(includes Energy from Waste) from 2016 baseline
65.2
Hazardous
Waste
9,11,+
Hazardous Waste, by region [thousand MT]
U.S. and Canada
0.32
0.19
Europe and South America
0.09
0.09
CSR Goals and Progress Summary 5
Dimension
Category
2022
2023
Hazardous
Waste
9,11,+
cont
Hazardous Waste, by region [thousand MT], cont’d
Worldwide Total Hazardous Waste
0.41
0.28
Hazardous Waste, by treatment type [thousand MT]
Fuels Blending and Waste to Energy
0.22
0.07
Recycling
0.02
0.02
Treatment
0.11
0.13
Incineration
0.063
0.06
Landfill
0.0003
% Recycle, Fuels Blending
57.3
% Reduction Hazardous Waste Generation
(from 2016 baseline)
20.2
Reportable
Releases and
Transfers
Reportable Releases + Transfers (TRI, PRTR), by region [MT]
U.S. and Canada
87
Europe and South America
0
Worldwide total TRI and PRTR
87
TRI Normalized to revenue (MT/$M)
0.0124
% Reduction TRI and PRTR (from 2016
baseline)
29.3
Methylene Chloride (MeCl
2
)
12
Methylene Chloride total Worldwide (lbs.)
182,959
Methylene Chloride total Worldwide (MT)
83
% Reduction MeCl
2
(from 2010 baseline)
82
Total 1,3-butadiene air emissions
13
Total 1,3-butadiene air emissions (lbs./batch)
0
Total 1,3-butadiene air emissions (MT/batch)
0
Reportable Spills/Environ. Releases [#]
14
0
Water
9,+
Water Consumption, by region [million liters]
U.S. and Canada
1,029
692
Europe and South America
20
17
Worldwide Total Water Consumption
1,049
709
Water Consumption Normalized to Revenue
(M liters/$M)
0.15
0.10
Volume Water Consumption Changed [ML]
(2020 baseline)
64
(273)
% Change in Water Consumption (from 2020
baseline)
6
(28)
Water Discharge to Sanitary Sewer, by region [M liters]
U.S. and Canada
1,040
1,106.93
Europe and South America
14
11.39
CSR Goals and Progress Summary 6
Dimension
Category
2022
2023
Water Discharge to Sanitary Sewer, by region [M liters], cont
Worldwide Total Water Discharge
1,054
1,118.32
Water Discharge Normalized to revenue
(million liters/$M)
0.15
0.16
Water Recycled [million liters]
17
N/A
0
Air Emissions
9
Volatile Organic Compounds (VOCs) production, by region [tonnes]
+
U.S. and Canada
3.07
3.21
Europe and South America
3.94
3.14
Worldwide Total VOCs
7.01
6.35
Worldwide total non-VOCs
2.95
2.39
Worldwide Total VOC and non-VOCs
9.96
8.74
VOC Normalized to Revenue (tonnes/$M)
0.0010
0.0009
NOx (non-production) [tonnes]
15
U.S. and Canada
20.74
17.82
Europe and South America
1.44
2.19
Worldwide Total NOx
22.18
20.01
NOx Normalized to revenue (MT/$M)
0.0031
0.0029
SOx (non-production) by region [tonnes]
15
U.S. and Canada
0.17
0.11
Europe and South America
0.01
0.01
Worldwide Total Sox
0.18
0.12
SOx Normalized to revenue (tonnes/$M)
0.00003
0.00002
Particulate Matter (PM) by region [tonnes]
U.S. and Canada
1.80
1.42
Europe and South America
0.00
0.00
Worldwide Total PM
1.80
1.42
PM Normalized to revenue (tonnes/$M)
0.0003
0.0002
Perfluorocarbons (PFCs) by region [tonnes]
16,+
U.S. and Canada
0
0
Europe and South America
0
0
Worldwide Total PFCs
0
0
PFCs Normalized to revenue (tonnes/$B)
0
0
Compliance
Violations and Fines
Notices Received [#]
2
3
Fines Paid [USD]
0
0
See next page for Footnotes.
CSR Goals and Progress Summary 7
Environmental Footnotes
* In 2022, carbon and energy accounting methodology was updated with an expanded boundary for 2021
Scopes 1 and 2 information. This caused a re-baseline of 2016 information and recalculations for 2017-2020
data to match the methodology used for 2021 reporting.
+ A 3
rd
party has verified and provided limited assurance of Xerox GHG emissions in accordance with ISO
14064-3:2019 against a Xerox Corporation defined methodology described in “Xerox Corporation Greenhouse
Gas Emission Inventory Management Plan, July 2023”, the GHG Protocol Scopes 1,2, and 3, and the
principles of Transparency, Accuracy, Consistency, Completeness and Relevance. The verification process
includes underlying energy data associated with operations in the inventory.
1. Values are for Xerox fleet and facilities globally, unless otherwise noted.
2. Direct emissions from natural gas consumed in boilers for facilities leased and owned by Xerox.
Emissions from facilities based on utility invoices, where available. When unavailable, estimates
are based on Commercial Building Energy Consumption (CBEC) factors. Fuel used in fleet of
Sales and Service personnel. Emissions from fleet are based on actual fuel usage and vehicle
efficiency rates.
3. Indirect emissions from purchased electricity and steam for facilities leased and owned by Xerox.
Where data is unavailable for office and warehouses in US. & Canada, emissions are
determined using CBECs factors; HFC emissions were estimated based on square feet.
4. Includes air emissions for Xerox travel worldwide, based on aircraft, load, and miles provided by
3rd party.
5. Emissions from vehicles as part of travel are included in Scopes 1 and 2 emissions.
6. As defined by Corporate Value Chain (Scope 3) Accounting and Reporting Standard
(WRI/WBCSD).
7. Values for renewable and non-renewable electricity derived from local grid mixes based on
International Energy Association (IEA) data. In 2019, Xerox changed from a location-based
calculation to market-based method for scope 2 from electricity.
8. Renewable energy and renewable energy credits; not including renewable energy in the grid.
This encompasses renewable energy in the Netherlands and RECs from wind in Wilsonville,
Oregon.
9. Data reported is limited to manufacturing operations including, but not limited to, imaging
supplies such as toner, photoreceptor drums and belts, and fuser rolls.
10. Process waste includes paper, wood pallets, waste toner, plastics, and packaging;
Manufacturing waste includes scrap metal, batteries, lamps, miscellaneous trash, and end-of-life
devices. Non-hazardous waste is either disposed of directly by Xerox or disposal method is
designated and confirmed when shipped off-site.
11. Hazardous waste disposed directly by Xerox, or a disposal method is designated and confirmed
when shipped off-site. The 2021 hazardous waste values represented in last year’s report were
adjusted by 11.7 metric ton. A bulk shipment of waste was inadvertently excluded from the total
amount of hazardous waste fuels blended and the total amount of hazardous waste generated in
2021.
12. Total amount of methylene chloride used to produce Xerox photoreceptor components.
13. 1,3-butadiene air emissions from toner resin manufacturing. The operation generating these
emissions was shut down in 2022.
14. Reportable environmental releases reported in accordance with GRI definition. For year
reporting year 2021, the value was updated to reflect 1 reportable spill.
15. NOx and SOx emissions are calculated using emission factors applicable to small boilers from
EPA's AP-42, Vol.1, CH1.4: Natural Gas Combustion (1.4_natural_gas_combustion.pdf
(epa.gov))
16. Perfluorocarbon Emissions are reported according to GRI 305-6 (2016) which is for emissions of
ozone-depleting substances (ODS) that are produced, imported, or exported. Xerox eliminated
the use of all Class I ozone-depleting substances (ODS) by the end of 1992 and Class II ODS by
the end of 1993 as an ingredient in products, spare parts, accessories, and packaging. In order
to achieve this goal, Xerox identified and prohibited the use of ODS in products, spare parts,
accessories, and packaging produced internally and received from external suppliers. Xerox
manages the elimination of ODS as refrigerants in facility and vehicle air conditioning systems
and various food/equipment cooling systems consistent with government phase-out dates. In
accordance with GRI 305-6, these are excluded from reporting in this section.
17. Reverse Osmosis reject water is recycled as make-up water in cooling towers at Xerox’s Oregon
facility. Volume recycled annually cannot be accurately estimated with current metering systems.
CSR Goals and Progress Summary 8
Environmental Products and Offerings
Dimension
Category
2022
2023
Environmental
Products
Ecolabels
% Newly launched eligible products achieving
Energy Star
®
100
100
% Newly launched eligible products achieving
EPEAT
®
100
100
Equipment + parts end-of-life processing, by treatment type
1
[thousand MT]
Materials recycling
2
28.0
Used equipment sold
4.68
Remanufacture/reuse
1
5.9
Energy from waste
0.42
Landfill
0.21
Incineration
0
Total equipment and parts processing
39.2
Total Remanufacture, Reuse, Recycle,
Energy from Waste
39.0
% Remanufacture, reuse, recycle, energy
from waste
99.5
% Remanufacture, reuse, recycle
98.4
Supplies processing, by treatment type [thousand MT]
Remanufacture/reuse
1.99
Materials recycling
0.61
Energy from waste
0.14
Landfill
0.06
Incineration
0
Total supplies processing
2.8
Total Remanufacture, Reuse, Recycle,
Energy from Waste
2.7
% Remanufacture, reuse, recycle, energy
from waste
98
% Remanufacture, Reuse, Recycle
93
% Total equipment and supplies
remanufacture, reuse, recycle, waste from
energy
99.4
% Total equipment and supplies
remanufacture, reuse, recycle
98
Compliance
Violations and Fines
Violations of health, safety +/or environmental
regulations [#]
0
Fines paid [USD]
0
CSR Goals and Progress Summary 9
Dimension
Category
2022
2023
Product Recalls
Product recalls [#]
0
Total units recalled [#]
0
Environmental
Offerings
Xerox Reforestation Services powered by PrintReleaf
2
Sheets of paper offset
967,113,465
1,149,885,000
Trees planted
116,058
137,992
Footnotes
1. Equipment, parts, and supplies end-of-life management: Returns processed through Xerox
worldwide asset recovery centers and 3
rd
party recyclers. Does not include pallets and cardboard
boxes that were reused for shipping and freight.
2. Xerox, along with our clients that participate in our PrintReleaf partnership leverage paper usage
reporting that equates the number of trees needed to reforest that usage on an equivalent basis in
geographic areas of need.
CSR Goals and Progress Summary 10
3. Progress: Social
Balanced and Diverse Workforce
Dimension
Category
2022
2023
Balanced and
Diverse
Workforce
Women employees by region - % of total
Americas
25.8
25.4
Asia Pacific and Japan
26
27.8
Europe, Middle East, and Africa
26.7
26.0
Worldwide
26.1
25.9
Women managers by region - % of total
Americas
26.3
31.0
Asia Pacific and Japan
14.9
24.0
Europe, Middle East, and Africa
26
29.5
Worldwide
25.8
30.1
New hires globally, by gender - % of total
Women
26.5
Men
73.5
Global workforce by age group and gender - % of total
+
30 and under
• Women
• Men
1.6
3.8
2.7
6.0
31 – 50
• Women
• Men
10.9
26.8
10.2
26.2
51 and over
• Women
• Men
12.8
41.3
13.0
42.0
Global workforce by classification and gender - % full time employees
+
• Global combined leadership representation
(Executives, Directors, Managers and
Professionals)
30.5
• Women
• Men
29.9
70.1
19.8
80.2
Executives
• Women
• Men
25.5
74.5
30.5
69.5
CSR Goals and Progress Summary 11
Dimension
Category
2022
2023
Balanced and
Diverse
Workforce,
cont.
Global workforce by classification and gender - % full time employees
+
Directors
• Women
• Men
31.9
68.1
23.7
76.3
Managers
• Women
• Men
27.6
72.4
29.9
70.1
Professionals
• Women
• Men
35.3
64.7
30.0
70.0
Other
• Women
• Men
21.4
78.6
24.4
71.8
All classifications combined
• Women
• Men
25.4
74.6
25.2
74.7
Global workforce by classification and gender - % part-time employees
Executives
• Women
• Men
0
0
0
0
Directors
• Women
• Men
57.1
42.9
70.0
30.0
Managers
• Women
• Men
68.5
31.5
78.6
21.4
Professionals
• Women
• Men
83.7
16.3
78.0
22.0
Other
• Women
• Men
56.8
43.2
53.0
46.0
All classifications combined
• Women
• Men
62.2
37.8
62.8
37.2
U.S workforce by race and ethnicity and disabilities - % of total
White
66.6
62.8
Black
11.9
11.9
CSR Goals and Progress Summary 12
Dimension
Category
2022
2023
Balanced and
Diverse
Workforce,
cont.
U.S workforce by race and ethnicity and disabilities - % of total, cont’d
Hispanic/Latino
10.5
9.9
Asian
6.1
5.4
Native Hawaiian/Pacific Islander
0.4
0.4
Native American/Alaskan Native
0.6
0.5
Two or more races
1.1
1.2
Not specified
2.9
7.9
Employees with disabilities
1.8
0.6
Combined U.S diverse leadership
representation (Executives, Directors, Managers,
Professionals)
+
23.9
25.5
U.S New hires by race and ethnicity - % of total
White
46.1
38.8
Black
16.3
13.8
Hispanic/Latino
7.9
6.7
Asian
7.1
5.2
Native American
0.3
0.4
U.S. New hires - Military/Veterans, % of total
Military/Veterans
6.9
0.8
Employees (regular full time and part time) by region
Americas
12,805
11,745
Asia Pacific and Japan
1,084
1,251
Europe, Middle East, Africa
6,581
6,264
Worldwide
20,470
20,059
U.S - % Employee turnover
Total employee turnover
28
22.8
Voluntary turnover
20
13.4
% Union population, by geography
U.S. and Canada
4
4
Central and South America
• Brazil
100
100
Europe
• Austria
• Belgium
• Denmark
• Finland
100
100
57
100
100
100
55
100
CSR Goals and Progress Summary 13
Dimension
Category
2022
2023
Balanced and
Diverse
Workforce,
cont.
% Union population by geography, Europe, cont.
• France
100
100
• Germany
56
55
• Ireland
17
16
• Italy
100
100
• Luxembourg
100
100
• Netherlands
98
97
• Norway
100
100
• Portugal
100
61
• Spain
100
100
• Sweden
100
100
• Switzerland
100
100
Footnote
+ Global workforce by age group and gender 2022 metrics were recalculated using total Xerox population as opposed to
percentages among age groups. Overall total is slightly less than 100% since there was no longer data for a small number
of employees.
CSR Goals and Progress Summary 14
Workplace Safety
Dimension
Category
2022
2023
Workplace
Safety
Total Recordable Incident (TRI) rate, by region
U.S. Operations
1.06
0.87
EMEA
0.37
0.53
LATAM
0.18
0.59
Worldwide
0.77
0.73
Days Away from Work (DAFW) Rate, by region
U.S. Operations
0.46
0.45
EMEA
0.34
0.46
LATAM
0.26
0.59
Worldwide
0.40
0.47
Leading causes of lost workdays - % of U.S. total
1
Awkward postures (bend, twist, squat, kneel)
26
9
Materials handling (carry, lift, push, pull)
19
37
Motor vehicle accidents
20
11
Repetitive motion
2
5
Slips, trips, falls
15
17
Struck by/against/contact with
7
4
Other causes
11
17
Leading causes-recordable incidents (w/wo lost time) - %U.S. total
1
Awkward postures (bend, twist, squat, kneel)
14
11
Materials handling (carry, lift, push, pull)
25
38
Motor vehicle accidents
14
10
Repetitive motion
4
8
Slips, trips, falls
19
14
Struck by/against/contact with
8
7
Other causes
16
13
Compliance
Violations and Fines
Violations [#]
0
0
Fines paid [USD]
0
0
Fatalities
Work-related fatalities [#]
0
0
Work-related contractor fatalities (#)
0
0
Footnotes:
1. Data presented in alphabetical order of causes.
CSR Goals and Progress Summary 15
Community Involvement and Volunteerism
Dimension
Category
2022
2023
Community
Involvement
and
Volunteerism
Social investment and volunteerism by category (USD)
Cash
1
1,678,246
2,487,758
Services
2
777,037
1,416,895
Number of employee volunteer hours
24,215
42,308
Cash Match Program (USD) – U.S. employee participation
Number of employees
1,147
3,274
Employee contributions
389,533
480,591
Xerox contributions
312,411
406,348
Disaster Relief Efforts
American Red Cross
30,000
0
Save the Children
10,000
0
Maui Wildfire Fund
-
25,000
Total disaster relief efforts
40,000
25,000
Footnotes
1. Denotes total Xerox investment in non-profit organizations including community partner organizations.
2. Equals the value of Xerox employee volunteer time, $31.80/hour (2022) and $33.49/hour (2023), updated annually by
Independent Sector. 2022 value updated per 2022 Independent Sector rate.
CSR Goals and Progress Summary 16
4. Progress: Governance
Supply Chain
Dimension
Category
2022
2023
Supply Chain
Supply Chain Spend - Diverse Suppliers ($M USD)
Minority-owned
35
37
Women-owned
36
35
Veteran-owned
12
10
Small Tier I businesses
387
387
Supplier Screening and Assessments
% New production suppliers screened using
CSR criteria
100
100
# Suppliers assessed for CSR impacts
1
15
20
# Suppliers identified having significant actual
& potential negative CSR impacts
1
1
% Suppliers
with ISO 14001 certification
2
50
54
Footnotes:
1. # of suppliers assessed with CSR impacts and based on RBA SAQ’s
2. Production suppliers that constitute the top 80% of spend
Employees
Dimension
Category
2022
2023
Employees
Global Workforce Training (% trained)
Code of Conduct
97
97
EU General Data Protection
1
93
96
Global Privacy and Information Security
94
96
Net Zero: Xerox’s plan to address climate risk
97
NA
Workplace Safety Training
NA
98
Footnotes:
1. EU GDPR required of US, EU and UK employees only
