How to Register for Online Banking
Access and Paperless Delivery
With Citi Online, you have
everything you need to
manage your accounts:
Access and monitor your
account(s) 24 hours a day,
7 days a week.
Enroll in paperless delivery
and receive notifications as
soon as statements and other
important communications
are available online.
1
1
By enrolling in the Paperless Statements service, your regular paper statement will no longer be mailed to you. To view your
statements online, you will need Adobe
®
Reader™, available free at www.adobe.com.
Move money through online
transfers and bill payments.
Stay on top of your finances
with account alerts, online
and mobile fraud protection,
and records of all cleared
checks and payments.
Use the chat feature to
connect with a representative
who can help answer
your questions.
Getting started is simple.
Just follow these step-by-step instructions to register.
2
01
Make sure you have your Citibank Banking ATM/Debit Card Number or
Account Number. You will also need your phone available so we can send
you a one-time registration code.
02
Go to citi.com/register and enter your Debit Card Number or Bank Account
Number without any dashes or spaces. Then, click Continue
Set Up. .
If your account is older than 14 days, we recommend using your Debit
Card Number.
Lets Set Up Your Online Access
You can view or manage your account online in just a few easy steps.
Let’s get started! Enter the account or card number we mailed to you,
or that was provided when your account was opened.
Credit/Debit Card Number
Credit/Debit Card Number
Bank Account Number
Continue Set Up
Cancel
03
Enter the last four digits of your Social Security Number (SSN).
If you did not provide your SSN when opening your account, select
the I don’t have a Social Security Number checkbox and enter
your Individual or Non US Foreign Taxpayer Identification Number (ITIN
or FTIN) used to open the account.
If you did not provide your ITIN or FTIN when opening your
account, select the I do not have an Individual or Foreign Taxpayer
Identification Number (ITIN or FTIN) check box and enter your
Date of Birth (DOB) in the MM/DD/YYYY format.
Once your SSN, FTIN, ITIN or DOB is verified, you will be prompted to enter
either your ATM PIN or a one time passcode you will receive through your
phone (if eligible). Then, click on Continue.
Help Us Make Sure It’s You
We just need a few more details so we can match with your card or account
number.
Account Number
XXXXXXXX9999 Edit
What are the Last Four Digits of Your Social Security Number?
Last Four Digits of Social Security Number
I don’t have a Social Security Number.
Continue
Cancel
04
Create a User ID and Password, enter your E-mail Address and select the
Additional Services you want to receive.
X Include 1 number
A character cannot repeat more than twice in a row
Approved special characters _!@$
Confirm your Password
Enter Email Address
Mobile Number (Optional)
Additional Services
Enroll Me in Paperless Learn More
I would like to receive my account statements and other communications,
including legal notices, electronically only, instead of U.S. Mail.
Select Enroll me in Paperless to stop receiving statements and
certain important communications in the mail. By enrolling in
the Paperless Statements services, your regular paper
statement will no longer be mailed to you. To view your
statements online, you will need Adobe® Reader, available
free at www.adobe.com.
Select Send me e-mails to receive promotions and offers.
05
Read the Terms and Conditions and select I Agree to accept
Citi’s online user agreement.
06
Confirm your enrollment and click on the Go to My Account button.
Success!
You’re ready to begin enjoying all the benefits of Citibank Online.
User ID
te*****2a
Card Number
XXXX-XXXX-XXXX-3506
Go to My Account
Start enjoying the benefits of online banking access through citi.com!
Not registered for
paperless delivery yet?
Going paperless means your statements and account documents can’t get lost or
stolen in the mail, and it’s all protected by 128-bit encryption technology.
Just follow these three simple steps:
Sign in at citi.com and click on the Services tab.
Under Statements & Documents, click on Manage Paperless Settings.
Read and accept the Terms & Conditions for your enrolled accounts.
Once enrolled, you’ll receive e-mail notifications when your statements and certain important communications
are available online.
1
You can access your documents in the Services tab and view, download, save and print
them at any time. If you ever change your mind, you can switch back to paper through the Services tab.
Questions?
Contact your financial professional or call CitiPhone Banking
®
, available 24 hours a day, 7 days a week at:
Citigold
®
Private Client International Account Package 1-813-604-3080 or 1-877-309-0914
Citigold
®
International Account Package 1-813-604-3006 or 1-866-637-9042
Citi International Personal Account Package 1-813-604-3000 or 1-800-568-8555
Citi Global Executive Account Package 1-813-604-3290 or 1-866-213-0890
Citi Global Executive Preferred Account Package 1-813-604-3038 or 1-866-637-9041
Telephone numbers starting with 1-800, 1-866, or 1-877 are toll-free within the U.S. Calls are randomly monitored and recorded to
ensure quality service. For Text Telephone (TTY), call 1-800-945-0258.
The products and services mentioned in this document are not offered to individuals resident in the European Union, European
Economic Area, Switzerland, Guernsey, Jersey, Monaco, Isle of Man, San Marino and Vatican. Your eligibility for a particular
product and service is subject to a final determination by us. This document is not, and should not be construed as, an offer,
invitation or solicitation to buy or sell any of the products and services mentioned herein to such individuals.
Banking products and services are provided by Citibank, N.A., Member FDIC
.
© 2020 Citibank, N.A.
Citi, Citi with Arc Design and other marks used herein are service marks of Citigroup Inc. or its affiliates,
used and registered throughout the world. All rights reserved.
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