5
to the bottom of the tank, where it is heated for use. Since cold water enters the tank at the
top, the dip tube keeps this dense, cold water from mixing with the hottest water in the tank and
cooling it as it heads to the rest of your house. If the dip tube breaks off, your hot water will be
lukewarm at best. The defective dip tubes tend to crumble and disintegrate into the tank. Over
time, the water’s acidity levels and the temperature settings on the water heater can have an
effect on the rate at which these particles fall apart, scattering white plastic particles into your
water supply. If you think your water heater may be affected, start by checking out the serial
number on the tank. The first 4 numbers in the serial number usually indicate the month and
year of manufacture. An example of this being a water heater’s serial number stars with 0802,
which means that it was manufactured in August of 2002. Affected water heaters will have the
numbers 93, 94, 95, 96 or 97 in the third and fourth digit. The plastic parts from the broken dip
tube are not toxic. The plastic parts are light in color (egg shell), float on water, and will
melt/burn if heated over a flame. There was a now expired nationwide dip tube class action
settlement program that required that households affected properly file claims on or before
December 31, 2000. Under the terms of the class action settlement, after that date, no more
repairs were required to be made by the manufacturers. The only exception to this are the units
that are still under their manufacturer warranties.
23. How should I fill my fish aquarium?
First, allow at least 1 gallon (4 liters) of water to run from the tap before using the water to fill
the aquarium. With a plate in one hand, pour water over the plate into the aquarium, allowing
the water to drop about 1 foot before hitting the plate. This will add air (oxygen) to the water.
Let the water sit in the aquarium for an hour or two until it reaches room temperature. Consult
your local pet store to learn how to test for and remove any disinfectant in the water. Remove
the disinfectant from the water in the aquarium before adding the fish.
24. What is the cost of the water I use in my home?
Water delivered to a home is sold using three common units of measure in various parts of the
United States: 1,000 gallons, 100 cubic feet, and 1 acre-foot. Prices vary greatly around the
United States, but the average cost for water supplied to a home is about $2.00 for 1,000
gallons, which equals about 5 gallons for a penny. You can figure the cost of water in your area
by looking at your water bill and dividing the total cost for water by the total amount of water
used (just use the water part of the bill if other costs are included).
25. How does the water company know how much water I use in my home?
Most households have a water meter that measures the amount of water used. For those
communities with water meters, a person from the water utility reads the meter on a regular
schedule. The previous reading is subtracted from the current reading to determine the amount
of water actually used.
26. How does the water company know that my water meter is correct?
Most water companies have programs to routinely test water meters on a rotating basis to make
sure the meters are accurate. Of course, if your recorded water use changes suddenly for no
obvious reason (more people in the home, away for a long trip, or heavy lawn watering), report
this to your water supplier so it can be investigated.