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CDA 23-09
2. Vaccination Verification
LTCOP Coordinators are no longer required to verify the vaccination status of Ombudsman
representatives and staff. However, vaccination records currently on file should be retained
in accordance with Chapter 18, Section VII of the Ombudsman Program Manual.
3. Testing
Ombudsman representatives are no longer required to complete a COVID-19 self-
assessment form or undergo SARS-CoV-2 diagnostic screening testing before providing
services in LTC settings.
However, any Ombudsman representative, regardless of vaccination status, who is
experiencing COVID-19 symptoms or had COVID-19 exposure is expected to follow CDC
guidance on preventing the spread of COVID-19, including getting tested if symptomatic and
staying at home except for medical care. LTCOP Coordinators are not required to notify the
OSLTCO of the results of COVID-19 testing of local program staff and volunteers.
4. Personal Protective Equipment (PPE)/ Masking
On March 3, 2023, CDPH announced the end of the masking requirements in the CDPH
Guidance for the Use of Face Masks. Beginning April 3, 2023, the CDPH Guidance for the
Use of Face Masks are recommendations determined by community case levels.
Effective mask wearing is still an essential tool in California's fight against COVID-19. Masks
help protect the mask wearer and others from virus exposure. All Ombudsman
representatives, regardless of vaccination status, are thus highly encouraged to wear
appropriate personal protective equipment, including masks, and practice hand hygiene
(hand washing, use of antiseptic handwash or alcohol-based hand rub) upon entry to and in
all common areas of the facility when community case levels are elevated.
There may be masking requirements for facility staff and other workers who provide services
or work in ASC facilities, including Ombudsman representative, that are more strict than the
CDPH Guidance for the Use of Face Masks (see also COVID-19 Prevention Non-
Emergency Regulations). Ombudsman representatives should follow the strictest
requirements.
A Questions & Answers webpage is available to answer frequently asked questions related
to masking.
Reminders
As a reminder, Ombudsman representatives:
• Must provide all regular LTCOP duties and conduct unannounced indoor visits to long-
term care facilities, including those with positive COVID-19 cases.
• Must be free of COVID-19 and/or other contagious diseases, don appropriate PPE
before and practice hand hygiene while conducting facility visits.
• Must follow the strictest health department guidance in their local area. If there are
differing requirements between the most current CDC, CDPH, CDSS, and local health
department guidance or health orders, Ombudsman Representatives should follow the
strictest requirements. The program Coordinator may contact OSLTCO for more
information or guidance.