Open [Preferences] in rekordbox and select [Audio] → [Output channels] → [Master Output]
and click the drop-down menu to select a device for output destination of your computer.
Case 4: Cannot control rekordbox from DJ equipment.
1. When connecting your computer to the controller using a USB cable, check the startup illumination
when the power of the controller is turned on.
・ If the startup illumination is lit:
The controller is working. Reinstall the driver software and DJ software and then check the
connection to make sure it works.
・ When the startup illumination is not lit:
The controller may be broken. Contact our customer support written at the end of the Quick
Start Guide of the product or your store of purchase.
2. Check the power supply shortage of the controller.
Connect an AC power cable to your computer if it is a laptop.
Use an AC adapter if it is attached to the DJ equipment.
3. If the controller was working fine but suddenly stopped or an error occurred, change USB ports on
the computer or replace the USB cable and reconnect it. If it still does not work, please visit Pioneer
DJ support site and forums to check the similar cases or post it to seek solution.
*Support Related Links
Pioneer DJ support (https://www.pioneerdj.com/en/support/)
Pioneer DJ Forum (https://forums.pioneerdj.com/hc/en-us)
- DJ products Forum (https://forums.pioneerdj.com/hc/en-us/community/topics)
- News (https://forums.pioneerdj.com/hc/en-us/categories/200396689)
- FAQ (http://faq.pioneerdj.com/)
- Knowledge Base (https://forums.pioneerdj.com/hc/en-us/categories/200396699)
*For repair service, contact our customer support written at the end of the Quick Start Guide
of the product or your store of purchase. You can download Quick Start Guide and Operating
Instructions from: https://www.pioneerdj.com/en/support/documents/