8
such infringement or misuse shall under no circumstances be attributed to Bharti Airtel Ltd. and the
customer shall be solely responsible for all such acts. The customer hereby agrees to indemnify and
hold harmless Bharti Airtel Ltd. and its officials/agents from all suits, costs, damages or claim of any
kind arising out of any act or permission or misuse of the service by the customer or any other
person with or without consent of the customer.
• The customer hereby agrees to indemnify and hold Bharti Airtel Ltd. harmless against any claim
against Bharti Airtel Ltd. libel or slander arising out of communications sent or received by customer
on Bharti Airtel Ltd. network. The customer shall also indemnify Bharti Airtel Ltd. for any claim
against Bharti Airtel Ltd. out of any infringement or violation of copyright by the customer or by
anyone else using the mobile connection of the customer.
• Bharti Airtel Ltd. shall not be responsible for any civil or criminal liability incurred by the customer
due to misuse of the service provided by Bharti Airtel Ltd., i.e., any act of commission or omission by
the customer.
• Bharti Airtel Ltd. shall not be liable for any act of commission or omission of any third
party/supplier/manufacturer including any agency/company offering any privilege or benefits to
customers without any specific permission or authority of Bharti Airtel Ltd.
• Bharti Airtel Limited reserves the right to temporarily/ permanently make any or all network
resources unavailable due to technical reasons, for upgrade of network, for repair of network or for
reasons of commercial unavailability and customer shall have no claim against Bharti Airtel Limited
with respect to the same.
• Bharti Airtel Limited reserves the right to terminate the subscription of any customer who is not
competent to enter into any contract under the Indian Contract Act, 1872.
• Any increase/addition/introduction of taxes and or levy of any taxes, duties or any other statutory
charges etc. (present/future) shall be charged to the customer’s account without any notice to him
and shall at all times be deemed to be part of tariff.
• Service quality, functionality, availability and/or reliability may be affected, and/or/Bharti Airtel
Limited is entitled to, without any liability whatsoever to refuse, limit, suspend, vary or disconnect
the service, in whole or in part, at anytime, in its sole discretion, with respect to one/all customers
without any notice, for any reason which is found to be reasonable by Bharti Airtel Limited,
including, but not limited to the following:
• Government’s, TRAI’s rules, regulations, orders, directions, notifications etc., including
changes there to prohibiting and/or suspending the rendering of such Service.
• Transmission limitation caused by topographical, geographical, atmospheric, hydrological
and or mechanical conditions.
• During technical failure, modification, up-gradation or variation, re-location, repair and/or
maintenance of the systems/equipments.
• To combat potential fraud, sabotage, willful destruction, etc.
• If service is used in any manner, which violates any law etc. or adversely affects or interferes
in any manner, the rendering of service by Bharti Airtel Limited.