VA ORD ā AO/ACOS Guide
ver. 3.0 June 2022, replaces May 2020
Working with Clinical Services
There are occasions when a research project requires the assistance of clinical services support. Most
commonly, such clinical services are Imaging (Radiology and Nuclear Medicine), Pathology, and
Laboratory Medicine. However, other clinical services, such as Pharmacy and Nursing, may also be asked
to assist with a research project. Assistance with a research project may take the form of additional
laboratory or imaging tests that are more than standard of care, or the use of a clinical service
employeeās time to be involved in a research study. Laboratory and/or imaging tests that are generally
requested more frequently than standard of care (blood tests, X-rays, CT, or PET scans, etc.), or a special
procedure, such as additional non-invasive testing (ECHO and EKG) or invasive procedures, including
endoscopies, vascular catheterizations, and nerve conduction studies (again more than standard of
care), incur costs and these costs must be reimbursed to the Medical Care appropriation.
An initial discussion with the Service Chief, or designee of the clinical service from which Medical Center
support, should first occur to see if the Clinical Service can support that request. Acknowledgement by
the Clinical Service that a research project can be supported should be documented by an Institutional
Support signature or memo from the Clinical Service to the Principal Investigator, denoting the specific
extent of support to be provided. Remember that VA-funded studies should also have the support of
Clinical Services, if required. Requests for a Clinical Informatics service of the Medical Center to assist a
Principal Investigator to extract local data should also be approved by Clinical Informatics if sufficient
manpower is available to provide such data search and extraction.
Most Clinical Service Chiefs, who are academically inclined, welcome the opportunity to assist a Principal
Investigator, as this also may enable a Clinical Service Chief to introduce their faculty in perhaps
establishing an informal or even formal collaboration with other Investigators. Another incentive to
garnish support from a Clinical Service Chief is if reimbursements for clinical services that were provided
by that Service Chiefās Service, would go back into fund control point(s) specific to the Clinical Service.
Thus, when Medical Care appropriation is used to assist a research project, reimbursement must occur
for services rendered that are over and above routine clinical care and purely for research purposes (38
CFR Ā§ 17.102). Reimbursements to Medical Care appropriation for clinical services or āreimbursables,ā
can be accomplished by several mechanisms. After approval by the Clinical Service Chief is obtained,
charges for services rendered must be determined. Costs for services can be obtained from VA Decision
Support system, prevailing Medical Care Collections Fund (MCCF) rates, āReasonable Chargesā
Chargemaster (a national computerized listing of hospital charges for services and supplies, adjusted for
local costs), locally adjusted Medicare Rates, Champus/VA Maximum Allowable Charges (CMAC), or
even Local Clinical Diagnostic Laboratory Fee Schedule. Once determined how charges are to be set, the
charges should carry over for the duration of the study, as grants or contracts will have set fees that ā
for the most part ā cannot be changed over the length of the grant or contract. Current Procedural
Terminology (CPT) codes can be used to identify the type of service or test rendered. Once the cost basis
methodology is chosen, it may be worthwhile to develop a tracking system by the Principal Investigator,
Research Study, enrolled patient, and costs incurred per enrolled patient, if granular detail of
reimbursable is desired. An alternative system would be to calculate the reimbursable percentage of the
total subject cost (reimbursable costs/total per subject payment). Here, a total reimbursable
percentage is determined and for subjects who may not complete a trial, and incur only a fraction of the
total reimbursable, charges reimbursed per patient could be higher than actual.
There are also different paths to bill for charges incurred. The Medical Center Financial Management
Office, which has a stake in assuring reimbursement of Medical Care appropriation, could provide the
Bill of Collection. Alternatively, Research Service Budget Office may be the biller for reimbursables. The
organizations that can be billed would be those agencies administering non-VA grants and contracts that
used VA clinical services in support of the research grant or contract. These organizations are typically
the VA non-profits or the university affiliate. Receivables go to the Agent Cashier at the VA. It is helpful